Best General Plumbing in Lexington KY

We have used this group twice now, and have been very happy both times. The professionalism and value for the service offered were more than we hoped for.

Not sure if we’re going to go with this company yet. However based on the responsiveness and professionalism they have shown in coming out to give us an estimate, as well as the technician’s knowledge base, we will likely be doing business with them in the near future.

We are extremely pleased with our basement renovation that DDR did for us. Our basement was completely unfinished and had a bathroom layout that was not ideal for us when we purchased the home. From the very first meeting, we felt that DDR listened to our needs, gave us input that would help us keep the project cost lower (i.e. it would be best not to break all the concrete to move the bathroom from one end of the basement to another, but instead rotate the bathroom to take up fewer window spaces) and came up with a plan that made us very happy.

Our project manager Kyle ran the project smoothly. The level of experience, communication, and coordination he brought to the project was par to none. Any hiccup we had he worked around it. Any item that needed fixing was done within the week, and to be honest the items to be fixed were minor (leveling concrete before flooring gets put in, patching holes, applying extra caulking). The hiccups were mostly items on our end, where the shower pieces we ordered came broken twice. Instead of stopping the project until we had the shower pieces redelivered, Kyle worked the schedule to have his crew work on something else in the meantime.

All crew members, the plumbers, and the electricians were pleasant to work with and respected our home. DDR seems to take the time to vet the people they hire and contract out for projects, which we can all appreciate. The crew went above and beyond on the work and clean-up. Even going as far as patching holes my husband and I made in the staircase while we moved an old fridge down.

I wish they did kitchen remodels; I would hire them for that project in a heartbeat. We have recommended Kyle to our neighbors who are interested in finishing their basement as well, and I know they were impressed with what they saw.

We absolutely love the space that DDR created for us.