Best Plumbing Project in Bakersfield CA
Awesome Service, very knowledgeable but very expensive.
5814 Woodmere Dr, Bakersfield, CA 93313
On September 10, 2018, The Honest Plumber arrived at my home to install a dish washer and to perform a separately scheduled service of a sprinkler system, which my wife and I understood would be accompanied with a separate service charge.
My wife met the technician who installed the dishwasher. The technician was not made aware of the second and concurrently scheduled appointment (made through their central office), and he was unprepared to proved the required service. When he left, my wife and I attempted to wash dishes and discovered that the dishwasher was not installed correctly and would not wash dishes.
We contacted Lowes, who is responsible for dispatching their sub-contractor in the event of failure. Lowes contacted The Honest Plumber. The Honest Plumber then called us (within 120 minutes --- to be fair, I am happy with this response time).
The Honest Plumber informed us that they have one qualified technician to handle this request and that between our installation and today (48 hours later) the technician put out his back and no service could be provided until he returned to work. A tentative appointment is set for Monday (1 week after initial appointment), with the understanding that if the technician's back is still out that he will need more time to recover.
My wife and I are not happy about the fact that we scheduled the installation of a new $1000 dishwasher and requested service on our non-functioning sprinkler system. The Honest Plumber made an appointment to provide services. We waited several days to receive service. The Honest Plumber arrived and provided service of sufficient quality to say that they were present but not to perform any of the duties requested. Both the installation of the dishwasher and the repair of the sprinkler system remain incomplete, and we are told that we must wait until another week has passed to maybe see another technician if their one (and only) qualified technician heals to a point that it is safe for him to work.
We are not happy.
My wife met the technician who installed the dishwasher. The technician was not made aware of the second and concurrently scheduled appointment (made through their central office), and he was unprepared to proved the required service. When he left, my wife and I attempted to wash dishes and discovered that the dishwasher was not installed correctly and would not wash dishes.
We contacted Lowes, who is responsible for dispatching their sub-contractor in the event of failure. Lowes contacted The Honest Plumber. The Honest Plumber then called us (within 120 minutes --- to be fair, I am happy with this response time).
The Honest Plumber informed us that they have one qualified technician to handle this request and that between our installation and today (48 hours later) the technician put out his back and no service could be provided until he returned to work. A tentative appointment is set for Monday (1 week after initial appointment), with the understanding that if the technician's back is still out that he will need more time to recover.
My wife and I are not happy about the fact that we scheduled the installation of a new $1000 dishwasher and requested service on our non-functioning sprinkler system. The Honest Plumber made an appointment to provide services. We waited several days to receive service. The Honest Plumber arrived and provided service of sufficient quality to say that they were present but not to perform any of the duties requested. Both the installation of the dishwasher and the repair of the sprinkler system remain incomplete, and we are told that we must wait until another week has passed to maybe see another technician if their one (and only) qualified technician heals to a point that it is safe for him to work.
We are not happy.
Bakersfield, CA
Knowledgeable, professional and friendly staff. Store well stocked with all the plumbing fittings I needed for a complex job.
1845 Edison Hwy, Bakersfield, CA 93305
Sammy installed new vinyl tiles in our kitchen and laundry room. Did a great job: cut all the tiles precisely, leveled out the floor, and made seamless transitions to the other flooring! Would 100% recommend!10/10
Bakersfield, CA
I had a shower trap to rupture one night, dumping water through the downstairs ceiling and onto the floor. The next morning I called Poole Plumbing (being new to the area); they could not come immediately but recommended Ryne to me. When I called him he actually answered the phone himself; I didn't have to leave a voicemail or deal with a dreaded robot menu. he came within three hours and diagnosed my problem and gave me a reasonable estimate. As it was a fairly major job, he could not do it then but promised to come the next business day by 12 noon. He arrived by 11 a.m. He and his employee were courteous and efficient, finishing in under two hours. They cleaned up behind themselves and even replaced the piece of ceiling they had to cut out to reach the pipes, so there would not be a gaping hole left behind. The final bill was $50 less than the original quote. Ryno's Plumbing certainly will be my Go To plumber from now on.
Bakersfield, CA