Best Water Heater Installation / Repair in Laredo TX

Excellent service and well done! Thank you

Excellent plumbers and customer service

I’ve used Chavarria Plumbing several times, but through our home warranty company so I’ve only paid deductible. The service I needed was not covered by my warranty so I called them to fix it anyway.

I had to call multiple times to get someone out. When they finally came, they located the leak which required MINIMAL digging. The other leak was in plain sight. I asked for a quote before and he said less than $300 depending on what they found.

What they found was a simple leaking PVC pipe. It was about as simple to change out as plumbing can go.

He handed me the bill afterwards for $295. I couldn’t believe they charged me $260 something for “labor”. They left to get “parts” (literally al it needed was some PVC and a couple of elbows) and that took an hour. Then they stood outside of my house another hour waiting for the sealant to dry (which takes about 3 minutes). When I questioned him about the high rate he just said they like to wait for it to dry to be sure there are no further issues.

I was thoroughly disappointed with the way they WAY overcharged for a simple fix. And then intentionally waited around to run up the clock (they say they charge $89.50 per hour so what’s another hour in the sun when you can pad your pockets?)

That probably explains why I had to wait for them to come out for more than one day... their employees are waiting around for “pipes to dry”.

Very disappointed. It’s so hard to find honest people here.

I called at 3pm on a Friday with water flooding in my front yard from a clog. He showed up within an hour and unclogged the pipe. Very Professional easy to work with.

Everything was done professionally. The materials used to repair and replace were good quality. The repairmen were very nice and the receptionist was nice when we mentioned the reimbursement and said it’d be mailed.

Super profesional y rápido servicio de plomeria. Muy recomendado para cualquier servicio de plomeria. 10/10 y cinco estrellas se merece.

If I could rate this as a zero I would. The owner and son came out to look at my water heater and didn't touch it. They refused and said it was the gas company's fault. He told me he knew the insurance we have through American Home shield wouldn't cover a new one. How could he know what was wrong with the heater if he never touched the appliance? As the other comments on here show he is very aware of what insurance will cover. He I'm sure was going to tell us he needed to replace it and up charge a new heater out of pocket for us plus labor and expenses. Did the entire job myself for less than 600 dollars. I was not going to wait around for him to scam me out of money with add ons for pricing. Never touched my water heater at all. Very unsatisfied completely.