Best Clogged Bathtub in Kansas City MO

Really professional and hard workers!

What should have taken a day was stretched over 2 months and then when they had all the parts and after we paid in full, we found out the tech did not connect the unit right. So since we had to wait for the air handler cover anyway we had said to wait to send anyone back out since so many trips were made wasted. Weeks had past without hearing from our contact Scott, come to find out after i had reached out to the owner ( he had sent an email thinking project was complete) scott had completely dropped the ball and forgot about us admitting the cover was never ordered even though it had to be special made wasting so much time!!! (That happens after they get there money) The only thing they were willing to do is offer us to have the dry wall replaced, not even a response or apology from the owner... Not holding my breath!! Scott also knew from the get go we wanted a bathroom project done but never seemed interested in our business. Word of advise do not agree to a project if you can't get it done timely. (should have gone with Buckner) Oh well first and last time we use LBA!!!

Shane was called out by my apartment complex and he was super respectful. He made sure to return everything in my bathroom to it's initial spot, he tried various things and ensured that everything was all clear before he left. He also flushed the toilet a few times for me to make sure it was cool.

Basement sewer line needed to be cleaned out. New guy, yay. He cleaned it out, but he collapsed the line; whoops. He cut the line and left it there. Found out today that both that line and the drain outside is screwed. They said essentially, sorry we screwed up, we want you to pay us to get our line that we kept in there.Do not sign the release of liability until after they completed it correctly. Otherwise, smile and tell them to go get it.Update: They called and offered to take a look but they would charge to fix the issue they have made.

Great company

I had a great experience with Two Pillars! I have have a couple of clogged drains for a while now, and Jacob came in and thoroughly cleaned my drains and cleaned my sump pit out. There was years worth of gunk in my lines and sump pit, and I couldn't be happy with the results. I will use Two Pillars again. They are very reasonably priced, very personable and customer focused. Great experience!

Kyle and Dakota serviced our house. They were friendly, efficient and fast. Thanks for your hard work! We will be using Benjamin Franklin again!