Best A/C Units in Kansas City MO

Called A.B. May early in the morning for an emergency plumbing / drain issue in the basement and they told us they would be by that afternoon. They never said they had a busy schedule or that they might not make it. Waited until 8pm that night, then called again to see if they forgot about us. They went on to say that if we would buy and pay for a year membership on the phone that they would reschedule us for the following day. Guess you have to live in a better residential area to get an appointment on time or even professional communication.. Never calling this company again, as they left a gas link in our basement last time we had a tech come out just to hook up the gas dryer. Bad service every time I’ve called on them!!!!Would have left 0 stars if that was an option. As this is supposed to be a professional company. But it’s really nice to see that most every other customer on here that left a review was taken care of kindly and professionally. Never even had the opportunity to present myself as anymore than a customer in need of an emergency.

I was very happy and satisfied with the company service I feel that if I ever need the service again this is the company I will use. I would recommend Chase to everyone.

Eli was very courteous and knowledgeable. He explained how a heat pump works as this was our first time having one. He also showed me what exactly he did and any recommendations that needed to be done.

Respectful and responsible.