Best Repair Job in Jersey City NJ

We had 2 leaks first was under the sink, the other was the toilet, we contacted this Plumbing company.
Our technician diagnosed the problem accurately, suggested we replace the kitchen faucet, toilet valve, and flapper.
Long story short, he did a great job and double checked to make sure things were done right and leak free.

The plumbers have the process down to a science and very efficient. Very professional, responsive, they will be always my go-to guys for all my plumbing needs.

The technician who helped me was professional, polite, and walked me through the water heater repair process from beginning to end. He did the job quickly and left zero clean up.

He is very efficient, professional, and quick with his work. Definitely recommend for any plumbing issues!

I cannot speak more highly of the work done - it was efficient, educational, and kind. This is hands down my go to plumber/handyman and already shared the info with all my friends so they have a reliable and lovely person to go to

Poor customer service. Was on the phone with the guy all of 15 seconds asking some basic questions. He interrupts me to place me on hold and never came back.

Not recommended. The technician broke the shutoff valve while fixing our bathroom sink.

We had called about a small leak. The tech came to assess and said we needed a whole new faucet. We agreed and he installed a new one. While doing it, he broke the shutoff valve. He did not try to fix it; after charging us $450 for a new faucet, he simply just left.

When we called the company again for support on replacement valve, they said they would need to charge for the replacement. Charge us for something their own technician broke.

Great business model, old as time. Make something worse, and then charge customer to fix.

I **think** the team leans on a task rabbit type of hiring. So luck of the draw on the technician. This is a guess, as when we first called the company to complain they said we don't have record of sending anyone. We had to send a picture of the receipt from the tech as proof. Even after this, they did not take any responsibility for the poor work of the tech they sent.