Best Installation in Jersey City NJ

I called Royal for a quote on a job I wanted done in Hoboken. They never showed up, even though coming and looking at the project would only take 5 minutes. Before you read further, please notice that most 5 star reviews for this company are 1 year or more old!

I called on Thursday and someone said they would come between 11am and 1pm on Friday. Well, not only did no one show up, no one bothered to call either. When I finally called around 4pm, someone again said they could come on Saturday. I stayed home all day waiting for them and again, nothing!

It's now 5pm on Saturday and I haven't heard from anyone. If I can't count on someone to show up for the easy part, then I cannot rely on you to get the job done on time.

P.S. Rick from Royal just called, and when I expressed my concern above he told me it's because we do such great work, and we are very busy . . . but if that's the attitude you have, then that's great have a great day!. Zero star service all around guys, you act like there's no competition in your industry. For anyone reading this, just skip them and go to the next guy.

I'll post another review on the other company when the job is done.

I honestly cannot say enough good things about Lou and his two sons. Lou has been nothing short of outstanding to work with. Due to hurricane Ida I lost my entire basement and all the utilities. I reached out to Lou to give me a quote for a new boiler and hot water heater and he quickly provided a fully detailed estimate with specifications of exactly what he would be installing. I had a few questions regarding the system as well as warranty information and Lou was always extremely responsive with answers and provided me with all documentation that I requested. Not only did Lou do an outstanding job but I think one of his best qualities is how responsive he is. I never had to chase him as he always picked up his phone and always responded to messages in a timely manner. Lou always remained in contact with us throughout the entire process and he always showed up when he said he would. He did a great job installing my new boiler and indirect hot water heater and even suggested installing it up off the floor in order to avoid any future flood damage just in case. The night he finished the installation he even sent me a follow up message at 8:30 at night to confirm that everything was running flawlessly and that I didn’t have any issues. Him and his sons were a class act and I would HIGHLY RECOMMEND using them for any and all future work. Thanks a lot Lou for making the process absolutely seamless and stress free!

Very professional,technically sound technicians.I would recommend .

Great local plumbing company in Jersey City. They are professional, work hard and were very honest and upfront. I like them a lot and will continue to use them.

After taking a ~$1000 full payment to fix a leak, they decamped with the money after cutting open the walls and leaving the work incomplete. Not responding to calls. Fraud. Beware.

Horrible experience! I called this guys to fix a drain leak. They said It can't be repaired need to be replaced entire shower base. Estimated price was $1800. Also they said the drain is glued and will not come off. Absolutely not true. The the drain came off and all I was needed to do is put a plumber putty. Definitely not recommend this guys.

The Werner Brothers are excellent plumbers! Any negative criticisms are without merit. One of the two negative posters won't even sign their name to it.

We hired them to clean our ducts and fix our central air. The work was done quickly, correctly, and with the utmost degree of professionalism. I will be calling them whenever I have HVAC issues and I highly recommend that you do too.

I contacted American Way for heating repair and they were able to come out the same day. They were very professional and knew what they were doing. They fixed the problem quickly and efficiently. I would definitely recommend them to anyone in need of heating repair.

Always a pleasure to work with them.

Great plumbers! They always fix the problem and break down their work very carefully so you understand it all. They're affordable, the workers are always very friendly, and they always fix the problem correctly the first time. I would highly recommend Gamarello plumbing.

Even though it was a Friday afternoon when I encountered an unexpected plumbing issue, Jersey City Plumbing was able to dispatch an excellent technician within an hour. The problem was resolved expeditiously, professionally, and affordably. The technician, Kenneth, was excellent! He truly understood what he was doing. I will certainly contact this company again if I have plumbing problems.

Mike came over. Explained my options and gave me estimate. Once parts arrived guys did the job. Very quick. Exactly as it was explained. Then they did two more minor jobs. Same experience. Exactly what I expect of professionals!

The technician who helped me was professional, polite, and walked me through the water heater repair process from beginning to end. He did the job quickly and left zero clean up.

Only giving one start because it isn’t possible to give zero. Would not give an estimate ahead of time and assured they would give me a price before doing anything - and then after giving me a ludicrous price and me saying I wasn’t interested they demanded $45 for the ‘time’(it was 2 minutes). Would definitely stay away from this business if I was looking for any sort of plumbing help.