Best Sump Pump Backup in Austin TX

They were prompt, professional and very courteous! Aurello was great informative and courteous. This company is great 10 out of 10 I recommend!

We had a handyman turn a minor issue into a major problem. Celso arrived quickly when we need him and did excellent work.

Roto-RooterAWESOME!This is my first review for Roto-Rooter, but second experience with the Root-Rooter team.Both circumstances were emergencies.#1 -Thanksgiving Holiday (2018) : Sewage back up in downstairs shower. Main sewage line snapped at city junction. Roto-Rooter team diagnosed the problem, showed me the picture with the scope, and had a crew out here with excavating equipment asap. Had an interim solution immediately to safely restore service, back in regular service after 2 days, and Roto-Rooter performed a follow-up diagnostic to ensure that everything was working properly.#2 - 10/22/19: Had an upstairs toilet leak with water running through my downstairs utility room. Called Roto-Rooter emergency line in the evening. Damage Assessor arrived that night, walked me through the process, and then called the remediation team. Muhammad (Remediation team) came in at 11pm, cut out the sheet rock, removed the wet insulation, and placed plastic over the impacted area with a plastic zipper doorway for in/out convenience. Dryers were placed to dry out the subfloor. Everything was extremely neat, safe, and sanitary.10/25/19: Chris (Plumber) arrived with his team and this is were the experience went from professional to exceptional. Chris was able to quickly determine the cause of the leak which was due to poor original craftsmanship by the builder. Chris (#667) and his team were able to create a safe and up to code solution to prevent future issues since the original placement of the toilet by the builder was sub par. Chris also educated me on the issues that caused the leak so I could articulately communicate them to the builder warranty department. The work Chris did was professional, neat, and I am extremely satisfied with the result. Chris rebuilt my plumbing set up within the toilet, sealed the toilet base, and even went to Home Depot to secure a special flange that I needed due to the offset position of the drain pipe. Chris also returned the next day to complete the work (on a Saturday I might add) and gave me his personal cell phone in case there were any issues before my drywall contractor arrived. I really appreciated his work, candor, knowledge, and skill.Root-Rooter - if you want it done fast and right, no-hassle pricing (standard, transparent, up-front), individuals who take pride in their work, a team that goes above the call of duty; you need not look any further.I am a customer for Life!!!Thanks Roto-Rooter

Andrew did a great job courteous and knowledgeable. I trust him and you should more people like him.Andrew came to my house and provided first class cerises. I trust him and will refer and recommend him in the near future. You need to make him happy and have him stay longer. From William chang. A new customer

I needed to have a transformer swapped out. The appointment scheduling process was quick and easy. My technician Olin did great work and was very professional.

We had a furnace inspection completed from a Home Depot salesman referral. Karl was thorough and helpful. He made the necessary changes. Good value. I recommend whole heartedly.

They clean the line as best they could, but identified the problem as on the city side of the sewer. Had to call the city sewer department and they have cleaned it out so it’s working now.