Best Heating Unit in Jacksonville FL

Service from technicians is still exemplary at Terry Vereen, but initial reception needs improvement. I spoke with Erica in the front office to book an appointment for a minor issue with my faucet and toilet. She neglected to inform me of new, more expensive labor rates. I also asked a time range to expect the tech. She expressed that the 1-3 time window was open.On the day of service at 2pm, I was called and asked again what services needed to be performed. I called to speak with, Kelly, the front office manager the next day and she let me know that she would speak with her front office team regarding these concerns. I was thankful that the technician accepted my 15% off coupon at the time of service, but when I spoke with Kelly, I wasn’t offered any incentive to remain a customer of Terry Vereen after several years of loyalty.

Christine was excellent on the telephone and understood that I had major problems. Miguel came at the end of what must’ve been a very long day and was very professional, checked everything out , promised to come back the next morning and he did. All the work was done quickly and neatly there was no mess afterward and I am extremely grateful. I have put the card up at the clubhouse for other folks to see here and hope you get more business

Very happy with job that was done! Mark and Albert were very efficient and friendly.

Two men showed up and, very professionally, assessed the issues and potential problems with our outdoor grill hookup to the gas post. They made the connection with a better device than we had, and then carefully checked to make sure all parts of our grill were fully functional.

Just had my wax ring replaced by Zian and he did just an amazing job. He was so informative very polite and the job was done fast and he cleaned after himself which he didn't have to but definitely appreciated it definitely will be calling if I have any other plumbing problems. Well done ?