Best Hour Emergency in Aurora CO

I have used Top Shelf for my plumbing and HVAC needs for several years. They have top notch employees. Always honest and never tried to sell me any thing I did not need. Great prices and service

Extremely professional. Arrived on time. Didn’t even charge me as the owner said “I didn’t really fix it.” (By the time he showed up the toilet starting functioning again).

Mark with C4 Plumbing is a true professional. He has been to my personal residence and I have referred them many times and have nothing but great things to say about C4 Plumbing! Their honesty and integrity is a rare find in the industry.

Befort Plumbing is one of the best companies in the game. I will never use anyone else for my future projects - Marcus is a real great guy and makes sure to get the job done right!

Adam was awesome. Explained exactly what he was doing and how to prevent further problems. Great service.

I hired Jordan to rough in my basement finish. He did an excellent job of explaining his approach to the various task and performed high quality work as explained. He was honest and took his time to make sure the end result was impeccable. I wish I had a Jordan for each of the trades that I am subbing out.

This business is top notch! They are responsive, kind and fairly priced! I would highly recommend them for all your plumbing needs!

They are currently 3 hours late for an appointment I made 6 days ago. They started on an issue for us three weeks ago had to stop for clean up after that was done we made the appointment and even after being with no plumbing for 2 weeks they put us a week out now aren't here for the appointment and are unreachable. If you have a true emergency I would not recommend them.

If you're looking for an honest quality plumber, David Phillips is your guy. Having been in the trades for several years now, I've never met a plumber with the attention to detail and quality level Sound Plumbing provides. I refer David all the time all I never get anything but good feedback from my customers.

David is the best.!

Very professional and quality work.

Denver Plumbing are just the best. Great service and very quick too. I have used them about 10 times for plumbing problems at my house. Their plumbers are always on time. They are very friendly and I know I can always count on them. I strongly encourage anyone to use them.

Kitchen/washing machine line/basement drainage backup issue: Contacted Roto-Rooter day of finding the issue. The representative I called had good news and could have someone out to me between 2:50 and 4:50pm. I was contacted by the dispatcher at/around 3pm and she indicated the tech was behind but would call me a half hour before his arrival. At 5:13pm I was contacted by the same dispatcher apologizing but indicating that the tech was still running behind but would contact me an hour to a half hour before the tech was out. At 7pm I still had not heard anything so I called again and the representative couldn't get me over to dispatch so he said he would walk over to dispatch and have them call me. I appreciated that. Dispatch contacted me about 15 minutes later. The night shift had taken over and the gentleman I spoke to apologized and indicated that the soonest the tech could come out is between 9:30pm and 11pm. The day had a lot of main line drain issues and it was an unexpected delay, as I was told. I agreed and waited.I'll stop here for a moment and say two things. The likely problem for the lack of roto-rooter following up with in the 7pm hour was a shift handover process it appears. Second, though I understand that is the likely issue for lack of contact, I am not happy about this fact.Given that I was helped when I contacted them again, I can't say it wasn't handled in the best way possible given the mistake. I waited till 9:30 and the tech called, apologized and came over to address my problem.Here I will say that Kyle was a great tech and at the late hour helped me clear the line and give me solutions for preventing the issue in the future.Summary:Cons:Expensive: Around three hundred dollars for rooting of the kitchen drain to the main.Waited a very long time for the tech to arrive. Multiple delays and communication problems.Pros:Onsite tech Kyle resolved the issue and provided maintenance solutions moving forward as well as cleanup suggestions.Customer support addressed the communication problem.