Best Leak Location in Irvine CA

Awesome job in repairs, knowledgeable.

Jeff has done a couple of jobs around the house. From highly complex jobs to simple and easy ones, I'd hire Jeff again. Always prompt, efficient and flexible. Nice guy too. You can trust Jeff to get the job done for you.

Price waaaaaay too high for work performed. Estimated at $600 and ended at $850 for simple work! Wife not happy with cleanliness, price or quote.

Having a plumbing/water emergency is everyone's nightmare! EHS was quick to help! Corey from the first call had a plumber to my house within an hour. When it came to the dryout process I dealt with Jared. Jared, was extremely professional and undersood water damage and the after affects of the destruction it caused. Jared took the time to explain everything in detail and was very consciencious of the work to be done and the emotions involved as a homeowner. I would definitely recommend this company for your emergency home solution.

I am so disappointed with the service we received from this company. We hired them to repipe our home. While repiping the house they damaged our wood countertops in the laundry room and kitchen by dropping pipes on them and putting large dings and scratches in the countertops and breaking the molding in the kitchen and at the coffee bar. During the drywall and texture phase they left our home in complete disarray. They repair patches were unprofessional and incomplete as many areas were left without texture put back onto the wall. They were lazy and did not even remove the outlet covers instead just textured around or on the outlet covers. They had texture all over everything in our home, on the floors, cabinets, baseboards, cabinet pulls, and countertops. While I appreciate they came out three times trying to correct their mistakes the damage still has not been resolved. They tried to glue the broken kitchen molding back together and in doing so we now have wood glue dripping down our kitchen cabinets and on our countertops. They tried to fix the wood countertops by throwing some wood putty in the holes which didn't match in color and fell out the next day. I have tried for several weeks to reach the owner to discuss the damages to our home with no return phone call.

They arrived on time and finished within an hour. The cost was very reasonable.

Roto Rooter was a pleasure to work with. I called around 9 on a Sunday morning and they told me they could be here anywhere from 12-4 and I hoped for the earlier side of the call. They called me back within 30 minutes and asked if they could show up earlier. Gary showed up within 20 minutes and got straight to work. They cleaned out my main sewer line in less than an hour and let me know the cost of further work. Even though I decided to finish my job myself, he was professional and kind. I would defiantly use them again in the future.

We had an issue with finding a specific part. It was a valve with a gauge on it. This valve was leaking profusely that we had to shut the hot water off. While we were looking for this specific part, it seemed like there was backorder which would take a week for delivery and we needed a licensed technician to order it.

This part basically mixes the hot and cold water and it was cracked, which was confirmed by two experts. Unfortunately, when it rains, it pours and everyone seemed to have a boiler problem.

Benrich sent Ray over, a Senior Boiler Technician, who discovered a workaround and was trustworthy and honest about his time. He fused/welded a pipe and turned down the temperature. We had hot water instantly.

Previously, we worked a company who was untrustworthy and while we contracted quarterly inspections, there were additional charges of ~$2000.00 then another $1000.00 the following year and $571 + $865 +$650 last year. At one point, they charged us $271 for 8 minutes of work. The Benrich manager also mentioned that the repair person before had done a number (ie negative connotations). For me trustworthiness is and was an issue along with the monopoly of parts and supply chain issues of parts.

I am pleased that Ray, fixed our boiler in record time and we were lucky he came in from Hollywood because last year a boiler tech came all the way from Long Beach and wanted to charge us for traveling their back-and-forth commute in rush hour traffic.

Ray did not do any of those tactics and his work was done professionally (had brought in an industrial-commercial tank to fuse the pipes). So far, I have not heard any complaints from any senior citizens, veterans or disabled homeowners on this matter and we are thankful that he repaired before the Father’s Day and Juneteenth holiday weekend. Ray is smart and made decisions in a timely matter, keeping costs low. We will use Benrich again.