Best Minor Repair in Houston TX

I called on a Saturday morning and they promised someone within the next couple of hours but said they would try to have someone sooner than that. Damondrick showed up earlier than that and went to work. The problem was tough to solve since the main clean out valve could not be found, by the owner and also the manager of the units. Damondrick persevered and finally used the kitchen sink to clean out the system so everything would drain including my neighbors unit upstairs.Damondrick was courteous and helpful the entire time. He cleaned up everything including the mess in the shower where the system had backed up. I now have them in my contacts and so does my landlord. We will use them again for sure.

Very professional!

If I could rate AAA zero stars I would. They have horrible communication, horrible customer service, and they're very expensive. I work for a large Multifamily & Investment company and a lot of my sister properties use AAA for a lot of work needed on their properties. Now we are all going to Best Plumbing. I have called many of times for over a month and never have received a call back in regards to my issues. Save yourself the high blood pressure and use anyone else but AAA.UPDATE:Two weeks ago I spoke with a supervisor Kenny in regards to invoices I had that I was continuously trying to get resolved. He said he was terribly sorry for my inconvenience and he would have them credit it to my account. Well, today I received another invoice it was the same one I was disputing originally. The accounts payable chick (lenann?) was rude. I then spoke with Chuck who was also snippy. They do not take notes on their end to let the others in the office know that they made changes/adding credits to accounts. Still not a good review. Still haven't changed my mind about these people. Overall unprofessional.Another Update: Based on their response below you can obviously tell their not professional whatsoever. They don't care.

Amazing customer service

Called Acosta Plumbing for a quote on some work. They dispatched someone within 20 min and the job was quoted quickly and professionally. While Im not ready to pull the trigger on the work now, I was blown away by the quick response. They are definitely on my list for plumbing work in the future.

Very professional service thank you so much the plumber clean my drain in less than 20 minutes I will definitely use you again

Was billed for work that was not done. The rudeness and lack of professionalism were unbelievable.My experience is a bit dated, but only because when I first tried to write a review I could not find a site where they were not listed. But the experience was SO bad that every time I see one of their trucks I am reminded to check again, and this time my search was successful.

Byrd's was dispatched through my warranty company and I had a service tech sent to my home. He/she couldn't figure out the problem and left fairly quickly because it seemed like the issue had cleared itself up according to them. The next morning, the issue reappeared. I contacted my warranty company to have them sent out again and was told I needed to contact the company myself to set up a second time. As I called, the person that answered told me that she was there yesterday and there was no problem. I tell her that the stoppage is back this morning. She tells me that someone must have put something in there to stop it up since she had been there. The lady was rude point blank. So I called the warranty company and had them send out another company.The fact that the problem couldn't be figured out while she was there isn't an issue for me. As long as you come back out to fix the problem a second time. BUT the tone this lady used and to suggest I did something to my own toilet in the few hours since she had been there instead of just offering to come back out was way over the line.I won't be a customer and honestly don't care whether he/she reads this message, but maybe it'll make you think about how you talk to your customers in the future.