Best Gas Water Heater in Honolulu HI

Megan, Mike and the Little Big Plumbing crew always provide excellent, friendly service. We've relied on them for years at two different properties.

Replaced all waste lines for 20 washers. Replaced old galvanized hot and cold water lines 4 20 washers. Did a good job on the plumbing and it should be ready for the next generation. Our downtime was kept to a minimum a job well done..

These guys were able to fix a problem that 2 other companies could not fix. They were friendly, professional and reasonably priced. I highly recommmend them.

Louis was excellent! He took an emergency call after 8pm on a Saturday night and drove all the way to Kailua to unclog a pipe for us. Thank you Louis!

I called Air-o-Smith after receiving a call from my tenant that the water heater was not producing hot water. Air-O-Smith coordinated an appointment with my tenant.

During the initial call, I asked how much it would cost to replace my water heater and explained to them that I wasn’t sure if it needed to be replaced. I wanted to see how much it was going to cost me in a “worst case scenario.”

The lady asked me how old my water heater was and I said it was at least 12 years old and she said, “Well, it probably needs to be replaced.” (Or words to that effect) She then quoted me a price of $795 plus tax. I assumed their plumber was going to check the water heater to see why it was not working properly before replacing it. (You know what happens when one assumes. Lol Well, you get a water heater for $850 plus tax. lol)

While replacing the water heater, the plumber determined that a ball valve was broken and needed to be replaced and it would cost an additional $75. My tenant tried calling/texting me to inform me of this; but I didn’t receive the text and missed calls until hours later. I called him immediately; and, he said the plumber had already completed the work. He (tenant) told me that he told the plumber that he should not start the work until getting an approval from me for the additional cost. The plumber called his shop and the lady told him to do replace the water heater anyway.

I was happy with their response time and their willingness to schedule an appointment with my tenant.

However, this is what I was not happy about: First, I think the plumber should have checked out the water heater to see if it could be repaired before just assuming it needed to be replaced and replacing it. Secondly, Air-O-Smith wanted to charge me an additional $75 to replace a plastic ball valve, but charged me $55. (Still quite pricey when you can purchase a ball valve for about $5-$10 and the installation is as simple as screwing a hose onto a faucet .)

I think they should have received an approval from me for the additional costs. I believe they didn’t want to get my approval because they were afraid I might go with a company that could complete the job for less cost.

After I received the invoice with the additional charge, I called the lady and she was very rude; her demeanor was quite the opposite from when she was trying to earn my business. She kept raising her voice and was quite argumentative when I disputed the charge.

I feel as though the company took advantage of me since they weren’t dealing with me face-to-face. Would I use this company again? Probably not. If you want fast service, this plumbing company might be the one for you; but be prepared to pay for a “surprise” increase over the quote they give you.

Fantastic! Professional, friendly, and prompt service all around. Had a blocked kitchen sink and they came out within a few hours of me calling, and they called when they were on the way, as promised. Fast but careful with their work, and now life can go on. Highly recommend. I will be using their services again.

Darian corpuz is knowledgeable professional and has great communication!!!! Mahalo

Kyle Colborn is excellent in repairing my waste disposer & electrical switch as well!

Greg is a valuable asset to the company, his professionalism outstanding. His appearance also .professional, his attitude and knowledge outstanding, he is a rare gem. Which is hard to find now days. I hope Greg goes far in the company.

Awesome service Jakob did a fantastic job quick and professional highly recommend.

Did a great job in an expedient way. And explained what needed to be done with a hybrid water heater.

Jaren is a best plumber! He replaced/repaired our refrigerator ice maker line. He also replaced our bathroom sink pipe. The sink pipe was leaking, coming from the connection of the pipe and adapter. All of his jobs done with excellent, very professional, reliable and reasonable. We highly recommend him to anyone looking for a high quality plumber!

I was remodeling my shower, and at the last minute, I needed a new plumber to replace the shower valves. I found Kama Hele Plumbing on Google Maps, and it had high reviews. Harry responded quickly and was so easy to work with. He even made the time to FaceTime, so he could walk me through a few questions I had. Much mahalo to Harry and the crew at Kama Hele Plumbing & Gas!

Mechanical and plumping shop. Good on Covid plan to keep employees safe.

I was assulted by one of the workers and then he threatened to break my arm. Proceeded to take my cash and my impact drill.. I am a tenant and this is so freaking wrong . How can you just try and sweep this under the rug!!! Give me back my stuff!!!!!!! Police report is made I hope you man up or your guy will be arrestss