Best Toilet Installation in Henderson NV

My company has literally spent thousands of dollars with this plumbing company. Every time they came for the same issue they sent a different plumber so we would have to explain the situation over and over again each time. Every single plumber that came out offered a different solution at varied levels of cost to us and our landlord. We have old pipes and tampons, wipes, and toilet paper get stuck in there. They suggested a clean-out after coming multiple times to the location to snake the pipes because they said that we would be able to snake it ourselves, which cost hundreds of dollars, and that didn't work and we couldn't snake it ourselves. They suggested that we flush the pipes, we did this twice, costing hundreds of dollars, that didn't work. They came and snaked no less than 6 times over a six month time period. The last time they came I was out of town and my assistant was there. They snaked and reported that there was actually nothing wrong with the line, but happily charged us another $170 for the work of doing nothing. We finally resolved the problem ourselves by putting in a new toilet. We did the work, we didn't have Cassaro do it, and we haven't had a problem yet since putting in the new toilet. We paid them thousands to do all this work that never resolved the problem when all we needed was a stronger flush toilet. To make matters worse when they came the last time since I wasn't there they couldn't collect the $170 check. They sent us a bill. I tried to pay online and over the phone but they charge a 2% fee for using your debit card. Credit card fees are standard for clients to pay you this day and age. When I complained about the fee and how we had spent a great deal of money with them they told me I could go elsewhere and Rosanna said I could knock myself out when I said I was going to report them to the BBB. What kind of customer service is that???? They send different plumbers every time, who offered us useless, expensive, and different non-working solutions every time, then squabbled over a 2% fee when I wanted to pay them their $170. I hope the extra $3.40 was worth this review and the loss of all our future business and any business I might have referred to them, which I am in the habit of doing for companies I get good service from. I'm sending them a check because it's ridiculous for a company in 2016 to charge a percentage for paying with cards. Wake up, it's not 1980. I have such high standards for customer service. It bothers me so greatly to be treated this way. Customer service is always the most important part of a transaction to me. I'm so terribly disappointed in the way I've been treated and especially with the interaction with the people on the phone. All for $3.40. What a waste.

On time fair price technician was qualified and informative

Incredibly professional and very clean. Even wiped up a mess they did not make. Family owned and operated small business. Make sure you call them fist and give them your business

Frank P. was awesome! Handled the issue and gave me plenty of options for my plumbing problem! Will be using them for all my plumbing needs in the future and would definitely recommend them!

Had a pipe corrosion problem with the old-fashioned copper pipe/valve block system installed in the wall of my home when the house was built. I got estimates from several plumbing companies, most of which wanted to special order a new copper valve system at very high cost. The problem would only re-occur in time. That's when I was fortunate to discover Plumbing Kings. Steve understood my problem right away and explained the need to get rid of the copper valve system entirely and replace all of it with plastic water lines without the valves. The only requirement was to have on/off cutoffs at each faucet, toilet, washing machine, etc. which we already had. Not only did I get rid of the corroded copper pipes but it solved any future problems that it might re-occur. Tyler, who specializes in the very problem I had, came to my home and completed the work promptly and efficiently. The cost was very reasonable and the quality of work excellent. He was also very professional and polite. I highly recommend Plumbing Kings.

They were quick, personable, and not too expensive. What more do you need. I'll use them for future plumbing needs.

Always professional and ontime 😍

I have been using Jack Dish for the last 6 or 7 years. Starting w some pretty basic drain clearing and moving to bigger projects from there. I have found them to always be responsive when needed. Professional and personable. We always feel comfortable with letting them in the door and into our home. Jennifer in the office is a pleasure to work with. She handles the challenges of scheduling around our crazy lives with alacrity and aplomb. Nelson and Josh and Chris and all the guys work with the calm confidence of experience and competentcy. They are quick and efficient. They never leave a mess either. It's like you never had a problem in the first place. Top notch. Cannot recommend them enough. If you have a plumbing problem they will solve it.

Great job!

Great worker and excellent service. recommended through a friend. Satisfied with my new shower head!

So friendly and helpful.