Description
Rooter Ranger specializes in rooter and drain cleaning for the Greater Las Vegas area. We are a family owned business and treat our customers like family. Our customer first approach makes us one of the best plumbing & drain cleaning company's in the Greater Vegas area. If you need plumbing repair services, drain cleaning, line maintenance, line inspection, water leak repair or trenchless sewer repair, Rooter Ranger is here for you. When our technician arrives and evaluates the situation, he will provide you with a Free Estimate. We provide 24-hour service and are the plumber that arrives in minutes not hours!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, 24-Hour Services, All Plumbing Repairs, Backflow Testing, Bathroom Piping, Camera Inspection, Diagnose Drain Issues, Drain Cleaning, Electrical And Plumbing, Gas Line Installation, Gas Lines Repair, Home Services Plumbing, Hour Emergency Service Available, Hydro Jetting, Leak And Piping Repairs, Line Maintenance, Main Water Lines, Need Plumbing Repair, Pipe Installation, Plumbing Emergency, Plumbing Issues, Plumbing Project, Plumbing Repair, Re Piping, Repair & Maintenance, Repipe Specialists, Repiping, Replacement Drain, Rooter And Drain Cleaning, Sewer And Drain Repairs, Shower And Sink Repairs, Sinks & Toilets, Sump Pump Repairs, Tankless Water Heaters, Toilet Services, Toilets Leak Detection, Water Filtration, Water Heater Installation, Water Heater Repairs, Water Heater Replacement, Water Lines Repiping, Water Softener Repair, Water Treatment, Waterline Repairs,
Reviews
Desiree Monahan
a year ago
Roy was very pleasant on time and very happy with the work.
Roy was awesome. And super cool I’ll recommend your business to anyone who needs a professional plunber
Jason & Dillon did a great job. Installed my new faucets & they look wonderful!
All fixed!! Highly recommend Roy!
Roy was are tech it’s a great company
Raul Rodriguez
10 months ago
Roy was my tech very friendly and professional and will always use rooter ranger
Roy is very professional and polite. Very patient to finish his work. He came earlier than the scheduled time. Will call them again in the future.
Roy was are tech came out here was very efficient and very professional will definitely use this company
Kristian Kolev
a year ago
Just had Roy out and he did an amazing job. Toilet hasn't worked in a few days and he got it cleared and working fast! Would definitely use again.
Roy was excellent. Curtis efficient professional helpful gave me a lot of needed information couldn’t have been better thank you
Vincent Bonanno
11 months ago
Roy was NY tech drain is draini g excellent thanks riy will definitely use this company for life
Excellent Service. The service technician Antonio was very profesional and to the point. Will definitely be asking for his help in the future.
Roy was my tech supper informative and fast great guy feel lucky he was the tech in charge of the job.
Daniel LaJesse
a year ago
Roy is my boy! Our window was from 9:00am-1:00pm and that dude was ringing my doorbell at 9:10👍🏼👍🏼! He was friendly and straightforward, he was able to identify the problem quick and easy and the price was painless! Thank you Roy!
Geert De Meulenaere
2 years ago
Tyler was excellent.
The quoted arrival time was correct, punctuality is of utmost importance.
Roy provided great service and recommended a long term solution
Roy did a great job, went the extra mile to get the drain working. I highly recommend Roy The Rooter Ranger !!
Rich Hurwitz
6 months ago
Do research, read reviews , get 2nd , 3rd opinions/ estimates fyi
Incredible service. Devon arrived quickly and was so knowledgeable it was quite impressive. I will be using their services exclusively
noelle thomas
6 months ago
Jason was the best plumber I’ve ever had very professional and knowledgeable walked me through every step will be using rooter ranger and Jason for every plumbing need in the future.
Roy s excellent tech fast curious will always use this company
If you want friendly and quality service, this is the place to call. My two year over stuffed my toilet with cottonelle wipes and after a week my toilet started to clog. I did quite a bit of research and most plumbing places charge just to come to your house! Rooter Rangers, they come to evaluate the problem first and will then tell you the damages! I had a tech name Alex and he was so kind! Very professional and explained the possibility of the plumbing issue and then proceeded to see what the issue was. Once he found out it was not a main pipe but a minor balled up toilet paper in the pipe that goes to the main sewer pipe, he said it was an easy fix and gave me my quote. I am very very pleased with the fast response, the professionalism and the quality work of this business!!! Highly recommend them sing also recommend Alex!!! Thank you 🙏🏼
Christopher Asberger
a year ago
Roy was early for the appointment and couldn't fix it the first time.. and came back with the parts to finish the job.. That should be this company's motto we're not leaving until the job is done!
Amanda Cardenas
a year ago
Roy was great on time professional and affordable
Jordan Harris
10 months ago
Roy didn’t mess around. He came in, cleared my drain and kept it moving. I will use them again.
Jene Hollingsworth
a year ago
Roy was on time took care of problem and very pleasant person thank you very much
Roy Did a very good job. Very compliant and positive energy. Looking forward to have him do more work in the near future.
I called Rooter Ranger in June to repair my 93 yr old Mom's water heater. They said we need to replace it for $2200. 4 months later we had a plumbing inspection and the water heater was not installed to code.After contacting them they sent someone else out to fix the problem as the installer said it was his 1st water heater installation & he couldn't get anyone to help him then. The new guy spent almost 7 hours until 11pm putting the water heater on a stand then upon reinspection, it was the same problem. Not up to code due to exact same issue. I was told original guy would return between 9-11 am today and it is now 4:30 pm & he's not here. Causing a lot of stress on my poor Mom! I would definitely not recommend using this service. Very disappointed & hoping we dont have to pay another plumber as we supposedly have a 3 year warranty on this incompetent work.
Francisco Castillo
a year ago
Roy was very professional & helpful & honest! Keep up the spirit!
Roy was my tech I’d a very good job with the inspection will definitely use this company.
Roy fixed the problem in a timely manner
AD suanpairine
a year ago
Roy was on time very professional and neat after job was done. Thank you Roy Great employee
Brent Musarra
10 months ago
Roy was my tech very professional used ghetto but now I’m using rooter ranger thanks roy
Robert Vornberg
a week ago
Alex was very fast, knowledgeable, & went beyond the call to assist more
Rooter Ranger sent Tyler to fix my clogged kitchen drain. Great guy, friendly and knowledgeable. Fixed my issue for the (great) price that was quoted. Gave me good advice on what I needed to do going forward to avoid repeated problems. I would use these guys again for my plumbing needs.
Roy you guys as great very friendly and got the job done at my parents house
Roy responded quickly was very professional and kind and knowledgeable about the service and explained quickly what it was we needed to do. I would recommend this service to anyone who needs plumbing services.
Eddie Barajas
4 months ago
I was very happy with the work and professionalism of our plumber Alex.
Rooter ranger sent a very professional plumber to my house to clear a clogged toilet drain. He came in, looked at the job, and talked me through multiple pricing scenarios to fix my problem. I appreciate his upfront and honest approach. He then proceeded to fix my problem, and walk me through a handful of preventative next steps Icould take to avoid future issues. I would definitely call rooter ranger again if necessary.
Roy was my tech early and very professional
Bath tub drain was not cleared by the first technician and had to call back. The second technician, kirwin, was patience and did the job.
Roy was very professional saved the day replace valve will definitely use this company again.
Jason Digiovanni
a year ago
Jerry was very professional and he felt problem . Excellent service
Jason and Dillon were great! They corrected the issue very quickly. And both were very pleasant. Will definitely use them again. Thank you!!
Best customer service ever Roy did the best plumbing job I ever had.
Jerry was not only cute, but on time, very explaining the issue, discussed the price and quickly fixed , not trying to up sale, or hip us , I will use this business again and recommend it highly.
Brett Metcalf
2 years ago
Tyler did a fantastic job. On our only toilet in our house full of people this Saturday.You guys are our go to plumbers for now on. Thank you so much definitely recommending you to everyone we know
We called 9am on Sat 6/3/2023 for service on a leaky sink at our property. I was told the service will be done between 11 am-3pm. After so many phone calls a tech showed up to the property at 8pm and gave a ridiculous and outrageous high price of $500 for a simple job.
I did tell him and his dispatcher Mr. Abdi that you did do this on purpose to came late at night which damage was already done and the unit below which I was trying to prevent from happening. To force me into believing and accepting your high price was just unacceptable! I own few other properties in Las Vegas and I am very upset that Iwas treated this way!
I managed to get a different plumbing company that can complete the work for $150. It is ridiculous to be over pricing your services and have terrible customer service on top of it all!!
I will be moving forward with the other company! Not only their pricing is reasonable, they also have wonderful customer service.
I don't recommend anyone to work with Rooter Ranger
Plumbing and I will also report this to BBB!
Jason and Dillon came out and saved me in a plumbing emergency they were friendly responsive and very knowledgeable! Will be using them for all future plumbing needs!
We had Roy take care of us. He was awesome
I can't say enough of how he helped us. Roy
was so professional, cleaned up the area
Rooter Ranger is very lucky to have such a wonderful and personable employee named ROY. He is a total asset to this company. We will always use Rooter Ranger and will ask for Roy. Thank you Roy
Vonquita vonquita
a year ago
Roy was my tech I'D call and ask for him again
Isaiah Camacho
a year ago
great customer service roy helped so much
Fixed my drain within 48h of call. Friendly and fast service from Shala
Good quality work and good technician Keith, he came out and replaced my water heater, I would definitely recommend this company to family and friends I’m telling you his work says it all which was excellent and timely with professionalism!!
Amazing service and professionalism. I would recommend this to everyone. My servicer Roy Camacho is very knowledgeable and a true expert. I appreciate you.
Lucia Suarez Roche
4 months ago
Nikko was a great help very professional, finished the job quick and right.
colleen mccarty
2 years ago
Just had kitchen line cleaned out. Tyler was very professional, Very quick response time! Clean and masked.
BEVERLEY NASTO
11 months ago
Roy is my tech great guy very professional will definitely use this company again thanks roy
Donald Sims
10 months ago
Kristina Runion
a month ago
Zach was super nice and didn't charge me since it was such a quick call. I will definitely use them again!
Roy was the tech. He was very professional and helpful.
Brenda Finley
2 years ago
TYLER arrived on time and was very friendly, neat, and professional. I had a bad clog in my plumbing and was very stressed about it. He explained everything to me and my curious family and answered all my questions making all of us feel at ease. I want only Tyler back from now on. Thanks again Tyler!!!
charles Cannon
a year ago
Edward Acepcion
6 months ago
Jason was a very nice helpful guy will be calling them again for sure!
Patricia Campbell
a year ago
Excellent customer service by Roy! Very timely, very knowledgeable, every professional!! Will definitely call again when needed and will pass along the business name!!
vacetious, Is who i be
2 years ago
Tyler P. was excellent, he did everything phenomenal and was the best. I recommend him to anyone
Damian Zuleiman
11 months ago
These guys rock!! Fast same day service for me. Technician was super professional, and helpful. He left us feeling comfortable after a small leak in the house. Thanks Tom! Thanks Rooter Rangers!
Came to my business to look at a leak. Without even going fully up to the leak, they came up with a quote of $2500. I emailed them back to ask for a parts and labor breakdown and they ignore me. Turns out my employee who has never worked as a plumber looked at it, and fixed it for about $30 in parts and 30 minutes. Where did the $2500 come from Rooter Ranger?
Roy was excellent, was on time and very professional.
IAMLAVA BooogsquadEnt
a year ago
Bad experiance. $47 advertisement jumped to $350 upon arrival.
Then pressured me to $1200 services where the equipment was broken, tech left to get new equipment then could not operate. After a wasted day of no results and a constant sales pitch I asked them to leave the property. Wasted day. I found another plumber and the problem was resolved in less than 30 minutes for 75 bucks. Would not use!!
Roy is awesome, came on time, friendly, honest and fixed the issue. Highly recommended!!!
Jerry Trujillo Jesus was great!
Amy fitzgearlds
6 months ago
Jason and Jr was amazing , thanks for coming and helping us out , very kind and knowledgeable
Derrick Hunter
a year ago
Roy was our tech and he was awesome,timely and thorough
Roy was tech and did a great job
Thomas Collins
a year ago
Roy was my tech very professional and recommend this company fkr family and friends
Awesome service. Will use again.
Roy was are tech very professional and on time will definitely use this company again
Daphne’s Productions
11 months ago
Roy was very professional quick quick timing will definitely use this company again thank you Roy
Roselani Ma'a
2 weeks ago
Antonio just left who replaced our garbage disposal. We called yesterday for an emergency to unclog our disposal. Antonio showed up with such a friendly yet professional demeanor. We both were very comfortable with him. He answered all our questions and he gave us options which would work best. We decided to replace our garbage disposal. Antonio gave us a price which was reasonable with no hidden fees. He scheduled us for this morning. Antonio showed up ready to go and disposal in hand. He explained why he choose the one he got and how it works. Antonio got to work and was done in no time. Thank you Antonio! 🤙🏼
Rosemarie Testa
3 weeks ago
Antonio help it out today. Was professional all the way through.
Roy was my tech and was able to resolve my issue in a timeline manner. Thanks Roy!
Justo,Jr. Pichay
a year ago
Roy was my tech very professional and did a good job will recommend this company to relatives and friends
Adrian Zeigler
a year ago
Roy was here within 2 hours of my call. He checked the problem and immediately started working to solve the plugged sewer line. Within 30 minutes we were clear and cleaned up. Very Professional and knowledgeable. Roy Camacho is 5 Star in my book. Thanks so much.
Robby Thomas
11 months ago
Roy did a great job
Raymond Ruscito
a year ago
Louise was very professional excellent worker fixed the root of the problem
Deven Palffy was a fantastic technician. He was fast and knowledgeable and even asked his boss to stop by for a second opinion. The drain is fixed and the advice was sound. All for $47!
brett watson
10 months ago
Roy was tech, great service and quick install. Will recommend
Kriti Gurung (Ekata)
a year ago
As stated on their website, “When our technician arrives, he will evaluate the problem and provide you with a Free Estimate”. But he charged $100 just for adjusting the water level adjust! I tried to explain to him what the problem was which now that I searched it up seems to be a issue called “ghost flushing”. The toilet tank loses water but no leak when I didn’t even flush it. I closed the valve as it was wasting so much water. When he came he opened valve & flushed about dozen of times to just to get same result. I told him he had to wait to understand what the issue is which again is the toilet fills up the water tank without me flushing it from time to time. He waited about 20 mins or trying to see what could be the issue & said it was because the water level was too high causing it to be overflowed so he adjusted the adjuster & made the water level half way which DID NOT FIX THE ISSUE. I had the whole system changed before thinking it would solve the issue but it didn’t that’s why I called rooter ranger. Just to have them tell me the same thing & ripped off $100 for JUST ADJUSTING RHE WATER LEVEL when they clearly stated free estimation. I’m pretty sure free estimation means figuring out the issue & giving us the estimation to resolve the issue for FREE. I don’t think y’all even figured out what the issue was and MOST DEFINITELY DID NOT FIX THE ISSUE. I’m not trying to be rude or doubt your 20+ years expertise but clearly you didn’t even wait enough to figure out what the issue was & definitely guessed & “fixed” (didn’t even solve the actual problem) it by doing unnecessary thing. Don’t put false advertisement just to rip off people for visiting & doing something so common.
Please do reply & explain what exactly did you fix to cost $100.
Darren Marzan
2 months ago
Alex was the perfect technician for the job! He diagnosed the issues I was having for my two bathrooms. He was able to clear my bathtub drain as well as the toilet. The supervisor also came by to check on the pipes and we got an estimate for a permanent solution to my houses drainage issue. 5 star worker and I will definitely recommend this plumbing company to friends and family!
Roy did a wonderful job by unclogging my bathroom sink that’s been clogged for weeks! Thanks Roy
I initially contacted Rooter Ranger for a quote to repair the blockage in my sewer line after another company was used to perform the hydro jetting, clearance and line location. Once I decided to contract their services for the repair the lead technician stayed in contact with me during the entire process, even when they were required to wait several days until the gas utility provider (Southwest Gas) was able to perform a site survey to determine how to address the line conflict. The previous company that I had contracted to clear the line broke one of the angle stops on one of my toilets and refused to repair it. Rooter Ranger was able to replace the damaged pipe and all the angle stops for my toilets at 15% lower than the price quoted by the initial sewer contractor for the repair. Rooter Ranger did an excellent job! I would recommend them to anyone in Las Vegas or Henderson in need of a dependable and trustworthy plumbing contractor to repair their sewer line.
Len Czyzniejewski
3 weeks ago
Just had Antonio come to my home to fix a drain that a gallon of Drano couldn't take care of. He identified the culprit as a shredded magic eraser that went through the garbage disposal. Also gave tips on how to use a dishwasher most efficiently. Very helpful and pleasant to deal with!
Michael S Sumner
a year ago
Roy and the rooter ranger team was great and will recommend thank you
Roy was so great and very professional use this service again
Arvelia Hunter
a year ago
Roy was awesome! I just bought my home and he explained the importance of a plumbing inspection. He was professional and courteous!!
Jason and Eric where out to look at my plumbing problem they accessed it and fixed it very quickly will definitely be calling them back for all the plumbing.
Roy is very professional on time will definitely use this company again
Steven Leavens
a year ago
On time fair price technician was qualified and informative
Shelley Guarnera
a year ago
Roy, is a life saver!!! He came in time and we will definitely use this company again!!!!!
Roy is great. Very helpful and efficient.
Roy was the first technician, but he did not clear the bath tub clog. I had to call them back. The second technician, Kirwin, was patience and courteous, and did the job.
Roy was early to appt and professional.
melissa hunter
a year ago
Roy was awesome! He came when we needed him and helped us so we wouldn't have a sewage back in our home. Thanks Roy!!!
Cheryl Morehead
a year ago
Roy was our te h Did a good job for. Will use you again thank Cheryl Morehead
I have had amazing experience with the company. Roy was excellent in fixing houses plumbing issue. He showed on time even on a holiday and I recommend it for anyone looking out.
After cooking an amazing thanksgiving dinner, my family must've had a lot to get rid of, because they overflowed the sewer line better than the porta johns at Woodstock. RR was the 3rd place I called, but the first to respond. I had a plumber and the lines cleared in less than 3 hours. I'm still waiting on one of the others, rhymes with sliver Steak, to even call back with a time a full day later. The icing on the cake is it didn't even cost$50.... I can't feed the family taco bell for that. That's less than the service call fee with my home warranty. This is now my go-to plumbing service. They can double their rates and I'm still going to call them after the fast service and awesome guy they sent out. 6 stars
Came out same day, no pressure or upsell tactics. Fixed drain promptly and professionally. Thanks again Antonio!
Anjana Mahay
7 months ago
Awesome job!!!!!very professional... they know their stuff!!!! Love it
Melanie Burris
a year ago
Roy was my tech on time nice guy will use this company again
Quick service, they came right away and got our drain fixed up and the tech was very pleasant. I'm quite pleased and highly recommend.
Roy was my Tec came cabled my kitchen drain. Super fast, completed in 10 mins. Thanks Roy for a GREAT job!!
Gary Catsoulis
2 years ago
5/26/2021
I hadn't read the ROOTER RANGER Yelp reviews before I called them since I was in a crisis mode and in a hurry. I totally lucked out, apparently, when TYLER arrived (TYLER's reviews are stellar and well deserved). It was a Saturday and the company was very busy. TYLER continued to keep me informed of the delays and promised that no matter what time of day, he would get to my house and see what could be done. He had worked since dawn but got to my house late evening and with his calming personality, assured me that I had called the right company. The issues could not be fixed that night but TYLER promised he would be at my home first thing in the morning. And he was. His supervisor arrived to survey the issues and give an estimate. Plumbing estimates, much like car repair estimates, are never what a person wants to hear, and although the amount was equal to the amount of work it would take to complete the needed repairs, it was still worrisome. TYLER sensed my dismay and went over every aspect of what would need to be done and was amazingly empathetic and sincere in his efforts to show that he really cared about customer needs.
The job was much more complicated than expected but TYLER continued to show professional and personal integrity. When the job was completed I felt totally satisfied. Thank You TYLER ( I hope the ROOTER RANGER 'boss's take note of your reviews. They show a great work ethic for such a young man
Jerry Was courteous professional and explained everything very clearly to us and all of our options. We really appreciated it. Would definitely call them again And ask for Jerry specifically.
Roy was fast, professional, and polite.
Ajhaneque Ahmerie
a year ago
Roy was great with clearing our toilet.
Sheilah Corcoran-Petrosky [CCESCU]
a month ago
Antonio was on time, professional, and provided excellent customer service. He explained the issue and the process to fix it. I highly recommend!
I hate to write a bad review but I’m super disappointed in my experience here and the fact that no one returned my call back after having an issue is even worse. I talked to the call center multiple times and assured me I would get a return call and still no one has reached out. I had multiple issues with experience. One issue was with my sink where my plumber didn’t know how to fix it and I had to call my dad whose a general contractor go step by step on what to do because he was clueless. I was then charged $100 for that and I was never told the price ahead of time. Before that, I had an issue with my shower where water was coming up when the toilet was flushed. I was charged $550 on top of the $100. On top of that I didn’t feel my plumber was very professional. I was told he would call on the way and I never got a call plus a few other things which I’ll save for a return call. I wouldn’t recommend this place and I think it’s obvious I won’t be calling them again.
Excellent promt and professional service by Roy! I highly recommend these guys for all your plumbing needs!
TS Pro8 (TSPro8)
a year ago
Responsibility to their work 100% satisfaction guarantee if they can’t do the work they’ll refund your money highly recommended!!!
Jerry with rooter ranger was excellent to work with. On time and very responsive. Would recommend if you need to find a leak or have sewer cleaned out.
charles barringer
11 months ago
Roy was fast quick and very nice. Thank you very much. Will usr again.
Loved Antonio, great personality coming back tomarrow to finish job💜
Ronald Jackson
10 months ago
Roy was the tech…great!
Correnna Singletary
a year ago
New exact what to do, fixed the problem quickly great service. Thanks very much Roy
Regina Davis
11 months ago
Roy was my tech fixed problem will definitely use this company again Ty Roy
Samantha Aaron
a year ago
Shala came out in a timely manner, was super nice and super helpful. We learned a lot! Would use this service again!
Roy was my tech on time very professional will use this company again
You could speak it whatever but you got a mansionRoy arrived on time and did an excellent job I’m getting the pipes draining again. Thank you.
Roy was our technician. Very knowledgeable, friendly and helpful.
George Greenleaf
a year ago
Roy was on time and very profesional.
Travis and Zac came by and did an amazing job! The nicest guys, the best service, I haven't had this kind of service in years..
Professional, and got the job done fast and efficient..I will never use a other company. Another company came by and tried to shyster me out of unessesary repairs, these gentleman were HONEST with me.
Friendly, on time, and very professional. Service was super fast and Roy did a great job. Will use this company again.
Glen Bivins
11 months ago
Roy was my technician he was punctual and curious cleared my kitchen very quickly and professionally
Rodney Halford
a month ago
Antonio showed up on time which is great.. He's very knowledgeable with drain functions and had us going in good time. I would recommend your company at any time and will
do so.
Jason and Dillon came out within a few hours of my inquiry and then knocked a few drain cleanings for me. I appreciate their communication and timely service!
Roy was are tech on time and very professional
Niquethe Gamer
a year ago
These guys are very friendly, professional and knowledgeable. Jerry discovered the cause of my problem in no time and unclogged it. Definitely will use this company again if needed.
Jason and Dillon came out and were very knowledgeable and solved my problem very quickly will be using them for everything in the future
Andrew Dobecki
2 years ago
Natalie Loftus
a year ago
Roy was professional, on time and expedient! Thank you so much for your outstanding service
A young man by the name of Tyler from Rooter Ranger came to fixed my clogged sink .Tyler was very professional and well educated on his job ..In no time my sink was unclogged thank you Tyler and Rooter Ranger for the quality service and professionalism
Jerry showed up early, very professional, quickly cleared my drain lines, and assisted with further options for future solutions, very personable and informative. I will call again if Services needed.
Yahew Spelchekker
a year ago
I initially had a less than pleasant experience with Rooter Ranger. I had planned to write a scathing review but instead I sent a letter about my experience to Rooter Ranger. I received a call from the owner, apologizing and offering to make things right, which he did. Any owner of any company that will take the time to reach out and do something like that, rather than just take the money and run, is forever ingratiated to me. I will highly recommend them and use them anytime in the future I have need.
Thank you Bobby at Rooter Ranger.
Robert Ryan
Roy was very efficient in his profession. He was informative.
The information he gave us about our bathroom's utilities was helpful and allowed us to understand the problems and what caused them.
Thank you.
This company is GREAT-GREAT-GREAT!!! We called them back to redo all the water pipes and replaced them with Flax. It took about 4 days. Tom was the guy who did the job, he is a super great plumber, honest, reliable, on time, and very, very, hard worker!!! Paul is one of the supervisors and he is incredibly nice and very professional. He gave us a great deal!! Daven (supervisor), is the one who discovered the damage and recommended we to re-do all the pipes. He's also very nice and extremely professional!!! We are going to use this company again in the future and absolutely recommend their service to everyone in Las Vegas!!! I would give them 100 stars if there was that option available. Nobody is better than Rooter Ranger in Vegas! Thank you, guys, you are absolutely the VERY BEST!!!
Adrian Sandersius
2 years ago
Roy was awesome1! very quick and friendly! Would definitely recommend!
Roy rocks appreciate the help man 5 star rating all across board.
Stephanie Reekstin
a year ago
Roy was amazing he showed up the same day within an hour great customer service unclogged my kitchen sink that was backing up thank you ROY
Roy is amazing I have all of mine in the Ranger is lucky to have a newborn is customer service friendly , and his attention to detail is great.
He is a keeper
Lauren
JESUS Is LORD Hope
a year ago
This is Hope Waters, at 3764 Nerine Pass Way
Today is 8/9/22 @ 10:50 pm
John your plumber came out Friday evening and worked so a Toilet septic tank, the tank is leaking. It just started today I left home around 2pm when I got home I did go to that bath room for what ever reason the back of the tank is dripping water, from where the screw was supposed to be secured.
I need some one to call me ASSP IN THE MORNING, I'M TRIED AND TO KEEP FRIM DAMAGING FLOOR I am going to have to dip water out of back of toilet, which I already did on Friday for John to replace/ repair septic tank
blank D Blank M (Hinata47007)
2 years ago
We had an issue with our jot water cutoff in the new home we were in the middle of moving into. Rooter ranger had Roy out to us within an hour and was able to quickly handle all of our issues and was incredibly professional. He was also willing to answer questions I had and provide recommendations. Will use again for sure.
Alfred Lopez A.
a year ago
ROY WAS SO PROFESSIONAL AND DID HIS JOB AS A PRO.
Rocxi Salcedo
11 months ago
Roy was are tech on time and very professional will definitely use this company again
I am very upset with the service from today. I was called at 9am this morning and was told a technician would be out sooner than my appointment time, no body ever showed up , I was never called about the technician not being able to show up, then a technician finally came 10 minutes after the appt time i had , no one contacted me stating about someone was on the way or anything, I had to call the company and speak to somebody about the situation , not only that I come home to my parents telling me they had to pay $150 , when I specifically asked the girl last night when I called if the coupon would still be valid even if my parents had used it before , she told me yes that I can use it at the same address, then the technician tells my family that we can't use it because of the address. I am super disappointed, and will not be using this company again. PLEASE MAKE SURE YOUR EMPLOYEES AND TECHNICIANS ARE GIVEN THE CORRECT INFORMATION.
Gerardo Morales
a year ago
Great service and price, Very professional and I would highly recommend
Great experience again…So far I am very happy with Rooter Ranger….Quick response…Great communication….and reasonable.
Dealt with Jerry today…Very helpful…Very professional.
Thanks Again Jerry!
Annette Smith-Ware
a year ago
Roy is amazing he was fast friendly. Thank you
Roy was our tech and did a fast excellent job!!
Great Company. There when I needed help most. Reliable and competitive pricing. My go to peeps for sure. Thanks guys..
Roy is awesome on time very professional. will always use rooter ranger and will recommend to all family and friends. Thanks Roy!!!
Jerri Young
11 months ago
Roy was awesome!
I had to call five times to get the pictures that they took of my pipes and never got them and paid $1489 the previous Sunday they never called with a quote to fix the problem. One of the worst companies I’ve ever dealt with I highly do not recommend them, Caleb customer service management representative Is definitely no help at all
Roy was my tech and cleared the drain
Patti Keller
11 months ago
Roy was a great technician easy to work with knows his stuff happy with results.
Excellent service by Roy. Will definitely use them again.
Victor Johnson II
6 months ago
Fast service, and each plumber I talked to was very professional and knowledgeable. We had a huge sewer line repair that needed to be done, I called Rooter Ranger out and the team knocked it out of the park in under a week. They even replaced the rockscaping once they finished the job, which is something I've had to pay a separate company for with plumbers we used in the past. Very impressed will be using them again!
Roy was great and very Profesional. Would recommend him to any of my friends
What a fiasco. They advertise that there is no additional charges on weekends and that they have 1 hour service in Las Vegas. I called on Saturday and it took 1.5 hours before I heard from them. When they called, it wasn't the plumber. It was the office saying they had a missed call from me. I informed the lady that I have a leak and that I gave 100% of my information to the person I spoke to 1.5 hours prior. After several minutes of searching, she found all my info. Supposedly put a rush on my service since I had been waiting for so long. 7 hours later the plumber showed up. I have a pin hole leak in a copper pipe above ground. First, he tries to scare me by telling me my house was built 70 years ago and all the pipes might be weak. I informed him that the entire house was re-plumbed about 15 years ago and this particular pipe with the leak was part of that job. He had to call his supervisor. Came back with a quote of over $700 because he had to dig down 6 inches to ensure he is connecting to good pipe. This is a 20 minute job max. for a plumber. I told him so and sent him on his way.
Angelique Alvarado
11 months ago
Thanks Roy for fixing our toilet!
Jr showed compassion with my situation. He addressed my issues with the up most respect. I lost my job due too the Covid pandemic, I don’t have the funds for the repairs and he was very sympathetic toward my issues. Thank you Jr. your truly appreciated.
Roy was my tech. Showed up early and was professional. He solved my problem in minutes.
Brandon W. Arrived on time, very professional and polite, knowledgeable and helpful, I will recommend him or the company anytime! Thanks again!
Roy was awesome had another plumber out here couldn't clear drain. my kitchen drain been backed up for a week Roy came out here told me if he couldn't clear the drain no could . Roy is very professional awesome company will definitely use rooter ranger for life. Roys awesome
Tyler knows his stuff! Unclogged our drains in no time at all. Very happy to recommend Rooter Rangers to our friends.
patricia ponivas
10 months ago
Rooter Ranger recently replaced my sewer system under my house. They told me the job would be 5 days, it was 20 days. They showed up two hours or more late half of the time. They didn't show up for 3 of the days and never called me to tell me they weren't coming by. I tried to call and text the supervisor, Paul, and most of the time he would not answer or get back to me. They left the job with 4 items not completed. They were supposed to fix my bathtub faucet which drips, my bathroom sink faucet, hang a piece of drywall in my bathroom and clean up dirty black marks and boot prints on my carpet in two rooms. I kept trying to call and Paul would not answer or text me for two weeks. I did the survey and someone in branding called and left me a message. I called her back and she refused to talk to me. Someone in branding told me I have to talk to Paul. The one who won't answer me at all. A few days later a plumber did come by and attempt to fix my bathtub drippy faucet, he did fix my bathroom faucet and helped me cut a piece of wood to cover a hole in my wall. The plumber said someone named Devin would call me, and he hasn't yet. It's been a week. They are disorganized and have horrible customer service. They did not put plastic down on the carpet. I had to clean the carpet myself. I wouldn't use this company again, not even to unplug a toilet. Terrible customer service. Do not use them.
Roy was very pleasant and professional and on time. Knew exactly what needed to be done. I will definitely calling your company back as well as Roy. Thank you! Annetta
Jeanine Graffell
8 months ago
Jason and Eric were great! Right on time and super professional! Thanks
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