Best Toilet Installation in Henderson NV
My company has literally spent thousands of dollars with this plumbing company. Every time they came for the same issue they sent a different plumber so we would have to explain the situation over and over again each time. Every single plumber that came out offered a different solution at varied levels of cost to us and our landlord. We have old pipes and tampons, wipes, and toilet paper get stuck in there. They suggested a clean-out after coming multiple times to the location to snake the pipes because they said that we would be able to snake it ourselves, which cost hundreds of dollars, and that didn't work and we couldn't snake it ourselves. They suggested that we flush the pipes, we did this twice, costing hundreds of dollars, that didn't work. They came and snaked no less than 6 times over a six month time period. The last time they came I was out of town and my assistant was there. They snaked and reported that there was actually nothing wrong with the line, but happily charged us another $170 for the work of doing nothing. We finally resolved the problem ourselves by putting in a new toilet. We did the work, we didn't have Cassaro do it, and we haven't had a problem yet since putting in the new toilet. We paid them thousands to do all this work that never resolved the problem when all we needed was a stronger flush toilet. To make matters worse when they came the last time since I wasn't there they couldn't collect the $170 check. They sent us a bill. I tried to pay online and over the phone but they charge a 2% fee for using your debit card. Credit card fees are standard for clients to pay you this day and age. When I complained about the fee and how we had spent a great deal of money with them they told me I could go elsewhere and Rosanna said I could knock myself out when I said I was going to report them to the BBB. What kind of customer service is that???? They send different plumbers every time, who offered us useless, expensive, and different non-working solutions every time, then squabbled over a 2% fee when I wanted to pay them their $170. I hope the extra $3.40 was worth this review and the loss of all our future business and any business I might have referred to them, which I am in the habit of doing for companies I get good service from. I'm sending them a check because it's ridiculous for a company in 2016 to charge a percentage for paying with cards. Wake up, it's not 1980. I have such high standards for customer service. It bothers me so greatly to be treated this way. Customer service is always the most important part of a transaction to me. I'm so terribly disappointed in the way I've been treated and especially with the interaction with the people on the phone. All for $3.40. What a waste.
4327 W Sunset Rd, Las Vegas, NV 89118
Came out same day, no pressure or upsell tactics. Fixed drain promptly and professionally. Thanks again Antonio!
6380 S Valley View Blvd #222, Las Vegas, NV 89118
They did a great job! Very professional team.
836 San Eduardo Ave, Henderson, NV 89002
When other plumbers quoted the replacement of our ENTIRE sewer line, we started saving up. Then we had a heck of a time finding ANY plumber willing to even come look at the problem. On short, Precision came out ON TIME, assessed our sewer issue, and said that in their professional opinion we didn't need the whole line replaced. They strongly felt that two smaller repairs and a good hydro jetting would solve our problems. They made both repairs without even entering my house (the other guys wanted to destroy the floors in roughly 70% of my house), got the repairs done in a single day (instead of 2-3 weeks), and they even managed to preserve the complicated aspects of my landscaping (existing trees and laid pavers). I quite simply love this company, and Sean and Frank are treasures to work with!
2470 N Decatur Blvd Suite #170, Las Vegas, NV 89108
Trey was the technician that came out. He was/is very friendly, courteous, professional, and aware of the quality of work he provided. He made sure that everything was done correctly as he checked his work when he completed each task and checked everything again when all the work was completed. As a company, we have used Elite when it came time to replace our air conditioner and heater. We were equally more than satisfied with the products and quality of work with the a/c technicians. When anyone has asked me, I have highly recommend Elite and will continue to do so.
3085 E Post Rd, Las Vegas, NV 89120
I have used Jack Dish multiple times now, and they are great. First, I had them come install toilets and sink fixtures during our home renovation, and recently I had them come to locate and fix a water leak in my laundry room. Kevin is who I always request when I call. He knows what he is doing and is so nice!
1452 W Horizon Ridge Pkwy #560, Henderson, NV 89012
Rua has to be the most professional kind knowledgeable service provider I have dealt with in a long time. He was punctual. He kept me informed of everything going on and he had no problem with my dogs who can get quite annoying.
5 stars A+
5 stars A+
2301 Haren Dr, Henderson, NV 89011
Called for an estimate for a pressure regulator valve install.
Danny came over within a couple hours.
He was very polite and his estimate was much lower than our other estimate.
He did a great job and I would definitely call him again if needed.
Danny came over within a couple hours.
He was very polite and his estimate was much lower than our other estimate.
He did a great job and I would definitely call him again if needed.
11696 Tierney Creek Dr, Las Vegas, NV 89183
Worked with Edie! She was so professional and cared about us! Super helpful! The cabinets are beautiful and we had no problems. Edie really knows what she is doing! Here is a before and after photo.
1030 W Sunset Rd, Henderson, NV 89014