Best Plumbing Problem in Henderson NV

Our water main broke and they came within the hour. Jeremy was very kind and professional. He quickly fixed the pipe, he was even generous enough to help us with another issue with our showerheads! Exceptional customer service, thank you so much Jeremy!

They were earlier which was great

Good job they did.

Called to have our heater checked out as it wasn’t working right. They were here within two hours of my call and found out it was my thermostat. He walked me through the entire thermostat process (it was a WiFi system) and how to override it if necessary. Great service. Friendly. I would highly recommend Elite.

The leak in my shower was taken care of and the plumbing tech described every thing he was going to do to fix the problem. Very efficient. I would gladly call them out again.

Sam was very knowledgeable and courteous.

Awesome ppl

It is good to know that there are reliable people in business. I found Dan on Thumbtack. The response was quick. Dan came to the house the same day and gave me a fair price on replacing an outside leaky faucet. He came back with the needed parts and completed the job quickly. He will be my go to plumber for any needed repairs. Need a plumber, call Dan's Dirty Drains.

Great service. I had my water heater go bad and leak. Called for the appointment around 2 PM and the technician showed up the same day.
I expected the technician to say he would have to come back the next day since it was around 4:30 PM but he replaced it that day, working late into the evening. I really appreciate that. The quality of of the work was grade A as well. Based on my experience, I highly recommend them.

Thank you for you for being professional and doing such a great job

Austin was great! Took care of the issue quickly and professionally. Will call no other plumbing company ever!

Unresponsiveness

Look. All of these guys were very friendly. The person who came over did a very good job. But at the end of the day I was charged $250 (they were talking up to $400) for a job that literally only took the guy 30 mins to do (he actually left my house for 20 mins) then came back so for all I know it only took 10 mins. He had to replace 2 12” scheduled 80 pipes that went into a water filtration system because there was a small leak. I decided to go with a licensed professional because the guy who originally installed the system was unlicensed and some random guy on craigslist but overall he did a pretty good job and only charged me $300 for the whole job. So to charge $250 for this job just makes me feel like I was kind of taken advantage of. Anyhow, if you go with these guys you might pay more but they get the job done.

And to put this in perspective, I have a licensed guy who is working on my A/C unit right now. He will clean the coils and will do other preventative maintenance like checking air filters, taking pictures, checking for damage, etc. The job is estimated to take 1 hour and a half and he is only charging $59 bucks (ok it might be a special but still)! My advice is to just do your homework.

Roto Rooter came out and took care of our issue at our business and helped us figure out the best options to make sure we don't have problems again.