Done Right Plumbing

Great job

I really hate giving bad reviews, but I will. I had an appointment Friday at 8, I get a call from Miguel that he is on his way at 7:45. Around 9am I call him to see what was holding him up. I get no answer. I have used Done Right many times and I have always treated them right with tips. Not 5 or 10 dollars but big tips. I was never called back and this is the treatment I get after I give them my business. Thankfully they aren't the only show in town. And they got more business by me putting their name on our condo list.

EXCELLENT. Experienced plumbers. On time and they can do it all. I've used them for many years. The best.

We’ve been having problems with “swamp gas” or something, that originates in our laundry room and sometimes the bathroom next to it. I looked at Nextdoor for recommendations for plumbers and finally decided on Done Right Plumbing. They were scheduled to come between 10:30-11:30 this morning. I was out shopping, planning to get back by 10ish to be here. They showed up 45 minutes early. Migel Serrano was the service person. He was here maybe 5 minutes at the most. He didn’t disconnect the washer to check connections for leak. He leaned over to look at the pipe, opened the washer and said nothing’s wrong, it’s the washer. He was extremely arrogant and rude. Perhaps some of the other service people at this company are okay, but for a $60 housecall, I’m not willing to take a chance!

So we were out having lunch at mountain side bar and grill in Henderson. And issues happen I get it . Done right plumbing showed up service their men's room while we are having lunch and then proceeded to shop vac the men's urinals and the SPILLL IT ALL OVER THE FLOOR IN THE Restaurants dining room floor. Good going done right

They are the best. Great people to deal with
I made a phone call about a plumbing leak. I was expecting a return call as to when someone could come out. While waiting for the phone call, I look out the window and here comes one of their men ready to repair. He was very courteous, did the job in very short time.
I could not be more pleased.

excellent overall

Miguel,GREAT JOB!!! THANK YOU DONE RIGHT PLUMBING, YOU DID IT RIGHT!!!

Kaitlyn was rude and hung up on me

They were recommended to me and I will now recommend them to anyone needing a plumber. Back to back days of problems at my home and this company was prompt and did a great job. Customer service was great and Corey and Miguel were terrific. Would definitely use them again for my plumbing needs but sure hope I won't need too!!! Thanks

Great customer service. Very reliable and friendly staff from the office to the field guys. Will never work with anyone else again!
Thank you Done Right!

Great customer service. They set up an appointment right away. So happy. They installed a sink, disposal, and dishwasher. This company knows there business. After calling I didn’t even try calling anyone else or price around. They came on time and I’m very happy.
Give them a shot .

After flaking on us twice the finally showed up the work was done in literally 5 min or less. I wanted to just grab the receipt and be done with it but the tech was acting suspicious and very unprofessional, would not give me a copy of the receipt or allow me to look at receipt for the work rendered. I asked why not and they jumped in the vehicle a drove off as if I were about to beat them up or something mind you I am a pastor and would never do such a thing, I was totally surprised at there reaction and figured they were trying to pull some sorta of scam. The incident was reported to there office but the technician had lied and claimed that we refused to sign the receipt and even claimed that they took metal out of the garbage disposal smh very ironic name says done right but we were done wrong.

Excellent service, good price! Don't look any further for a plumber!

Arrived on time. Got the repair right on the 1st visit. Office specialist Kaitlyn was helpful and friendly. Would recommend.

Done right has been our business vendor for many years in all of our locations First class.

Absolutely the best

One of their workers lives at my apartment building. We have 2 parking lots plus the the street. I'm 71 I have always parked on the street (10years) This guy has his big work truck plus his personal truck parked on the street. I know it is a public street. Most people have lived here for years, he's been here for maybe 2months. I have tried to talk to this person but is soooooo rude. ☹😡😱

The name says it all.

Fast response, great communication. Cory was professional!

I scheduled the appointment for next day had to call four different times and nobody ever showed up at our facility. This company is very undependable. Don’t depend on them to say they will be there and don’t show up! Horrible service beware! On call tech hung up on me so I found another company to take care of drain situation quickly.

Dawn was excellent to schedule the repair with. Miquel showed up on time and was very respectful and explained the repair and handled it all in about an hour. I highly recommend them.