Best Pipe Leaking in Glendale AZ

They had the right price to sort out the leak in my heater so I went with them out of desperation. Let me tell you, they are THE BEST!!!!

We had an outside pipe, possibly on the verge of a full blown burst, but Jason came by today, and found the problem, before it turned into a plumbing disaster! He was prompt, honest, and professional! In less than an hour, he took care of our plumbing problem, and we can’t thank him enough. We highly recommend AZ Family Plumbing Co and Thank you again Jason for all the amazing work!!

Had sewer line cleaning preventative maintenance done.

Excellent service and response time was awesome, they even said they could come on a Sunday for no extra charge. They are very nice and very clean in their work. I am a customer for life. Thank you for being a great company to work with.

DVP was quick and efficient. Going to recommend to anyone I know that needs plumbing work done!

Professional and friendly from the office staff to the plumbers. They went above and beyond to find discontinued parts for our old out of date toilets and kept us informed every step of the way. Mike and Ron did an amazing job! I definitely recommend Sunstate plumbing for anyone in need of a plumber.

I called RotoRooter at 3am. We had a serious issue with our sump pump down in the basement. Seth arrived at my house promptly. He was very knowledgeable about what was going on. He worked fast and diligently. Seth was also very kind. He cleaned up all the mess when done. He also let me know how to not have this happen again and what we need for the future. I am very pleased with everything that Seth has to help us with this early morning! Thank you so much. If or when we have a problem with plumbing I will call and request for Seth!

Omg THE BEST EVER. Had an issue with a hot water heater that Joe installed a couple of months ago called him this morning here he came running all the way to Wickenburg to resolve the problem. The issue had nothing to do with the time consuming job Joe did previously it was due to lack off attention from my EMPLOYEES. He's awesome resolved the issue and was more than fair with me. I love this hardworking family they are fair honest & DEPENDABLE. More than I can say about the rest of the plumbing companies around.
THANKS DIGGERS.

Tom, is a true professional, who is honest and the best there is! I have used him 3 times before and each time he is quick, efficient with competitive pricing. He came out in less than few hours to fix my main line pipe. Thank you Tom and I do definitely recommend his services and we keep him using him!

Very sweet peeps

Seriously great job. I accidently punctured a main water line at a customer's house. Couldn't get the repair parts necessary from the local hardware store. These guys answered the phone at 430 and went to get the parts, came and repaired it at 6:40 at night. Great rate. Thank you guys.

Simba is awesome! Always attentive and schedules things really fast. Highly recommend them generally, and Travis specifically. Great plumber and nice, friendly guy.

Good business is hard to come by these days unfortunately. Pete and Roy were very straightforward and trustworthy. He took his time to explain everything including when we encountered additional problems. He showed up on short notice and fixed my leak and gave advice to address with insurance and also some preventative maintenance. I will definitely work with him again in the future. Problems are never fun especially from inconvenience and costs, however, its businesses like this that soften the blow. Highly recommended.

I called early this morning and the voice on the phone was very cheery and answered all of my questions. She found a repairman who could come between 10 and 2 and they would call before he came.He did come, very pleasant fellow. He could sell me one of three disposers and mentioned the difference. Told me what was wrong and why it probably happened, then installed the one I selected. Great job!!

I paid $250 for a camera inspection on my sewer line to assess the orange berg plumbing at my house. I wanted to have the inspection completed and get a quote for replacement or any other suggestions the company had prior to renovating my backyard. When I originally contacted the company, they were prompt and pleasant to work with in scheduling an appointment.

Here is the sequence of events:
1. June 2021: Initial appointment and payment of $250
2. Never received the video or any quotes for additional services, despite verbally discussing with technician
3. I contacted the company, who told me the camera inspection has a data corruption file and they'd return to redo the inspection at no charge
4. July 2021: Second appointment for inspection
5. Never received the video or any quotes for additional services (again)
6. August 2021: Contacted the company several time requesting the video - we went back and forth several times throughout August and September. I was told they have not been able to get all of the USB drives in yet. If I do not receive it the next couple of days we will touch base again.
7. After ZERO contact or reply, November 2021: Asked for a refund, as I did not receive any of the services I paid for

Since then, I have attempted several times to work with the company to get the services I paid for OR a refund. They replied ONE time, only when I threatened to report them to the BBB on Feb 15, 2022. Since then, no replies again.

I understand that many businesses are busy right now and understaffed. I am simply asking to receive the inspection I paid for or receive a refund. I am shocked to find the company's business practice includes having people pay for things, delivering nothing, and then ignoring them to hope they forget. I've tried all reasonable efforts to communicate with the company to rectify the situation and have had no luck.