Description
When you need an emergency plumber near me in Phoenix or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. If you experience water & sewage backups, we specialize in water damage restoration & water cleanup services too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
SERVICES
Faucet installation, Faucet repair, Plumbing leak detection, Plumbing pipe repair, Shower installation, Toilet installation, Toilet repair, Water heater installation, Drain cleaning, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak repair, Sewer cleaning, Sewer repair, Shower repair, Sump pump installation, Sump pump repair, Water heater repair, Video Camera Line Inspection, Sink Repair & Installation Services, Sump Pump Services, Backflow Services, Frozen Pipes, Pipe Restoration, All Types Of Drain Cleaning, Appliance Connections, Bathroom Sink, Battery Backup Sump Pump, Broken Sump Pump, Circuit Breaker, Dependable Services, Dishwasher Installation, Drain Cleaning Equipment, Drain Cleaning Machines, Drain Leak, Drain Lines, Drain Opening, Drain Problems, Emergency Commercial Plumber Services, Emergency Flood Service, Flooded Basement, Flooding Prevention, Haul Away, Health Insurance, Location Change, Main Line Clog, Ongoing Maintenance, Preventive Maintenance, Repair And Replacement, Rooter Services, Sink Repair, Site Evaluation, Video Camera Inspection, Washing Machines, Water Clean Up, Water Extraction, Water Supply, Emergency Plumbing, Plumbing Company, Licensed Plumber, Drain Cleaning Company, Drain Snake 🚰🐍💦🚽, Main Sewer Line Drain Cleaning 🏠🚰💧💦🔧🚽, Kitchen Sink Drain Cleaning 🍽️🚰🔧💦💧🚿, Toilet Drain Cleaning 🚽🔧🚰💦, High Pressure Water-Jetting 💦🏡🚰💥💧, Bathroom Drain Cleaning 🛁🚰🔧💦💧🚽, Toilet Plumbing Repair 🚽🔧🔩🔨🚰💧, Bathroom Plumbing Faucet Repair 🛁🚰🔧🚿🛠️💦💧🔩, Outdoor Plumbing Pipe Repair 🏡🚰🔧🚿💦🔩🛠️, Sewer Line Repair & Excavation ⚒️🕳️🚜🔧🚰🚽💧🔩, Plumbing fixture installation, Plumbing services, Repair water fixtures, Drainage service, Augering, Trenchless Excavation, Brush Coating, Pipe Patching, Pipe Descaling, Full Pipe Relining, Zero Dig Pipe Restoration, Pipe Restoration Services, Flooring, Mold inspection, Plumbing, Remodeling, Sewage cleanup, Water damage-related cleanup & repair, Water damage-related mold removal, Water Softening and Filtration System,
Reviews
Carly Starling
2 months ago
Super fast! I called at 2pm on a Sunday they were here an hour later!
Jennifer Johnston
a year ago
The dispatch team called 30 minutes prior to the tech’s arrival. My tech, Luis, was very courteous, knowledgeable and efficient. I will definitely call Roto Rooter again for my future plumbing needs.
Very good service I appreciate very much
The technicians were very knowledgeable and professional. They did a great job. I highly recommend this company.
Roto Rooter came out with proper ppe to unclog my sewer with free video inspection. Mason was great and also cleared my tub and shower for the price of one.
Highly recommend Andre. He was very knowledgeable, informative, and friendly. Will call Andre in the future for any plumbing services.
Roman Tabarez
2 years ago
Luis was great! They were out within an hour of when I called and got right to the problem.
Oliver did a fantastic job, was very polite, explained what he was doing in terms I could understand, and left everything clean.
Chuck Bailey
4 months ago
Assisted with tracking down sewage smell in drainage, and didn't try to sell the most expensive setup
Vladimir Gagic
2 years ago
Very polite and fast. Same day
AJ Schwichtenberg
2 years ago
Mason was very thourgh and had so much knowledge.
Jerry Starling
2 years ago
I give these guys credit their work is good and possibly a bit better than average BUT do yourself a favor and get a second quote from another plumbing company. They back up the work they perform, which is appreciated.
Jonathan Ross
2 years ago
Devoun Edwards
2 years ago
Gilbert Lucero
2 years ago
They were very responsible and kept us abreast of their investigation. Chris and Jonathan were attentive of our questions and patient.
Deborah Schroeder
a year ago
Emil responded quickly and got the issue resolved in a timely fashion. He showed us the problem and was able to get us going.
thank you for having this employee.
God Bless America
Mason was fast, efficient, and professional. He gave very clear instructions that could help us prevent this problem from happening in the future!
Called on Sunday afternoon and was able to get someone to the house within 90 minutes. Andre talked me through the process and delivered on the initial quote. Really great customer service!)
Tamara Garrison
a year ago
A M Catanzaro
2 months ago
Plumber was great. Explained everything clearly. Answered all my questions.
Cheryl Smiley
3 years ago
Andre Webb was friendly professional and knowledgeable excellent service!
Gloria Esquivel
3 years ago
Tech left our job for another job. Poor customer service. Would NOT recommend this company to others.
Sherri Townsend
a year ago
Stephen Forlini
2 years ago
Had a clogged drain and he fixed it in less than an hour
Danielle Gallego
2 years ago
annice howard
2 years ago
Very nice knowledge guy. Gave me some good tips for the future
Mason & Anthony came out to to our home & unclogged drain, flushed & cleaned drain, removed roots.
Michael DiCarlo
2 years ago
We were so worried to get this issue fixed as our home warranty could not get a plumber out for 3 days and it was already 3PM on a Tuesday... We booked Rotor Rooter online and they were at our home within 4 hours... I could not believe how quick they showed up and got us back up and running... Andre was very knowledgeable and gave us good tips to keep our sink from getting clogged in the future. GREAT SERVICE!!!
Aaron was prompt, professional and thorough. Explained, showed the problem and the repair. Made no mess. Cleaned up supplies after. Finished in less than 30 min. And all this on an earth Sunday morning. Appreciate the service.
Mason came out and unclogged out pipes.
Judy Beswetherick
2 years ago
Michael Adler
3 years ago
Tech was professional and cleared the clog in short time. No mess, no drama.
Mason was here for three hours working on our sewer line! He cabled from every toilet and was able to locate our 100 year old sewer. Very happy with the service.
Jaclyn Navarra
2 years ago
Travis was great! He had an awesome attitude and went above and beyond to make sure our issues were fixed!
Lorenzo was great! Super nice and did a great job. Highly recommend.
David Salazar
2 months ago
Disappointing - Did not warranty work, less the 24 hours later
Diane Williams
a year ago
Mason and Quinton did a great job unclogging a tough sewer line clog. They continued working until they got the clog out and used their large screen camera to scope where the problem is. They located the issues and the pine is now open. Where others weren’t able to solve the problem, they were able to and were very knowledgeable and professional. Outstanding guys, the type of people you want working on your home. Thank you!
Tyler Fjellbo
2 years ago
Great service all around!!
Anja Staalberg
2 years ago
God bless Andre! I'm under a lot of stress and I was a little emotional. Andre was so calm, so professional and so NICE. I haven't had that kind of people out to my house for repairs in such a long time. He got my toilet drained out and up and running in minutes. I will be calling them back for the bigger job as soon as I get paid this week and I hope I am lucky enough to get Andre again. Very professional service, they know what they are doing. Thank you!!
Linda Kennemer
3 years ago
Very happy with response time, plumber was very courteous and respectful. Will definitely use again if needed in the future.
Mason was great! Cleared quickly. Kinda pricey but job done well😊
Stephanie Johnson
2 years ago
Mason and Anthony arrived early, explained everything to me and finished all necessary work very quickly
Carlos Tienda
2 years ago
Luis was professional, respectful, and is outstanding at what he does! Highly recommended!
Called for a clogged toilet. Very quick response time. Luis M. was very pleasant and professional. Explained what he would be doing to solve the issue and made the process very easy. Provided excellent service and would definitely use again.
John Mohrlang
2 years ago
Johanna Pigue
4 months ago
We had a pipe splice open in our back wall and were in a bit of an emergency. Oliver was very thorough and walked us through the whole process. He showed us what happened, how to prevent it in the future, and promptly fixed the issue without causing unnecessary damage to our sheet rock. We were very impressed!
Septic back up. Unclogged drain and septic. Fast and reliable. Not the cheapest but good.
Nancy J Price
2 years ago
Super helpful, fast service, and knowledgeable - much better then the other three companies I had out here this week.
Very professional and a quality service provided by the technician (Ashley).
Annette Lopiparo-Foster
2 years ago
Mason and Anthony cleared the shower and was very professional!
Mason and Anthony
Good job but ultra expensive! Cheaper solutions out ther. Charged $500 for 30 minutes of work.
Michael Atwell
2 years ago
Emil is the person who came out to service our leaking bath faucet. He was friendly, professional, and explained the problem and solution clearly and quickly. He showed us how calcium build-up is basically the source of all our plumbing problems and gave us the solution to fix it! I appreciate his expertise and professional manner and will be calling Roto-Rooter (and Emil) again for any future plumbing needs!
Linda Campbell
3 years ago
Quinton Jenkins
2 years ago
Roto rooter inspected our kitchen with a camera.
David Hussey
2 months ago
Victor was knowledgeable, friendly and the utmost professional. He thoroughly explained what he would be doing, and then what he did.
Saint Es Diez
2 years ago
Andre was great, my drain is clear and now my boys can use the shower!
Isabella Sakren
2 years ago
Kevin Cornwell
2 years ago
Thomas Chamness
2 years ago
Mason and Anthony cleared our line at 1 am. Anthony even stuck his arm in an active sewer line to get the job done.
Mason and Anthony cleared our sewer line for the west side of our home and we’re fast and efficient.
Romeo Deguzman Jr
a year ago
The drain works really well they've done a really good job.
Shelly Hallmark
2 years ago
Michael Latronica
2 years ago
Replaced water line.
Kamah Thompson
2 years ago
Tech was great, couldn’t ask for better service in the field. Company sucks.
Sedona Halter
2 years ago
Mason was incredibly efficient, cordial, and right on time. Thanks to him, we have full assurance that our drain will remain unclogged for at least a month, and drain water smoothly. I would recommend Roto Rooter to anyone with plumbing issues, thanks to their wonderful customer service.
Prompt, courteous, friendly, and efficient! And a catchy jingle too! Lol
Incredible response, thoughtful repair, great communication, and very personable!! 200% would use again and recommend!
Alex Halloran
2 years ago
Larry Wieland
3 years ago
Randy Young the technician was very professional. He diagnosed the problem, cleaned out the tree roots from the drain line and suggested future action. He did a great job!!
Just bought our first home and definitely did not expect the influx of problems right out of the gate. Terence was our tech for our plumbing issues and he was amazing. Was incredibly knowledgeable and explained everything. Will definitely be calling back when something else eventually pops up.
I was very happy with the techs that came out.
Friendly, Knowledgeable and fast. Thank you!
We called this company to repair our toilet that would constantly flush on its own. An hour and $350 in repairs later, the problem was still there. So we called them back and asked to come install a new toilet (which we bought on our own) the next day. They took about an hour and charged $380. While installing, the technician mistakenly pulled down our shower curtain (next to the toilet) and broke it beyond repair. When we talked to their customer service to get reimbursed for our new $40 curtain rod, the customer service agent basically told my husband the tension rod fell down on its own and that payment seems unlikely (even after the employee reported the incident). $770 plus the cost of the new toilet later, I am thankful the job is done but will never use this company again due to terrible customer service and outrageous pricing.
Tech explained process and had a good handle on the job
Courtney Kramer
10 months ago
Thomas Dotterer
2 years ago
Mason delivered service with the utmost professionalism!
McKenzie June
2 years ago
After calling several local plumbers and not being able to get ahold of anybody, I Googled 'Emergency Plumbers'. Roto-Rooter popped up right away. The website said Tucson (we're a little over an hour away), but I was familiar with the Roto-Rooter name, and I was desperate because our faucet underneath the bathroom sink was leaking AND we had company flying in the next day. The lady on the phone let me know ahead of time there was a travel charge and it'd be about 90 minutes. Jacob arrived in that time frame, checked out the issue, wrote down what needed to be fixed and the cost, and explained everything before proceeding. Jacob was professional, friendly, funny, honest, and thorough. He even asked my husband if he wanted to watch him and he explained what he was doing during the process of fixing the issue. During the visit, Jacob discovered another issue we had with our plumbing and gave us an estimate without pushing us to schedule the repair with Roto-Rooter. After he was done, he sat with us and reviewed everything again. I will definitely be using Roto-Rooter for my future plumbing needs and will request Jacob George for my technician.
Quick, easy, explained service before handling. Needed my bathtub drain to flow again. Roto-rooter is way overpriced, but these techs (Mason and Quinton) got the job done quick and cleaned it all up.I have no major complaint about the technicians. I just feel like I paid too much for what I got. The bathtub was not draining because the trip-lever had broken off and fallen into the closed postion. They cut off/removed the drain overflow cover because the screws were rusted over and removed the hardware of the trip-lever which had broken off. They didn't replace the overflow cover or remove the stumps of the rusted out screws.For this I paid $457. They didn't install anything. There were no parts and barely a 1/2 hour of labor involved. I was initially shocked by the estimate, but I agreed to it. I signed the papers. I just didn't feel like it was a great value.
Steven Coston
2 years ago
Great job, great attitude, Job well done, no back in forth on prices straight professionals
Sandra Williams
2 years ago
Jessica Albach
2 years ago
Joseph Shaver
2 years ago
Allen Runnion
2 years ago
Mason cleared the drain in a timely manner.
I need a plumber to come out ASAP and they were super easy to schedule.
I heard a splash in my laundry room while doing dishes today and then my sink was backing up! I didn’t know what to do so I called Roto-Rooter. They were at my house less than two hours later ! It went so quick and everything is back to normal. Thank you!!
Jonathan Ross
2 years ago
Lorenzo was extremely helpful, friendly, and he thought outside the box to help get our drain cleared. We will absolutely be using Roto Rooter next time!
Michael Mather
2 years ago
Flaviano Chavez
2 years ago
Valentine came and cleaned out our drain to the street. Explained why we needed the chemical service. Performed the chemical service. Cleaned up after himself.
Patricia Schott
11 months ago
Roto rooter has been out three times to fix the same issue. Andre Webb came out. And fixed the issue. He was so kind. So patient. So understanding. Would give him 20 stars. Thank you ANDRE!!!!!!!!!!
Adriene Forester
2 years ago
Kristin Garcia
2 years ago
The plumbers were efficient, kind, and knowledgeable. They took care of my problem quickly.
jennifer raymond
11 months ago
Faster N' Louder
2 years ago
Quick and professional!
I needed my main drain to be scoped the next day and Pete and Lorenzo came in and were absolutely a dream team!! . I will definitely be recommending them to all my clients.
Marsha Dokken
2 years ago
Great service! Mason has been very professional. I have used them for a few years now and always been great
Andre was exceptional! He was very knowledgeable and Helped us with our issue . We will definitely use Roto Rooter again and ask for Andre.
Save yourself time. Skittish. You almost have to be okay for them to help you. Very unprofessional
Allen Anderson
2 years ago
Jerry Schuiteboer
2 years ago
Lorenzo was fantastic. He was extremely knowledgeable and professional. He assisted in diagnosing the problem to perfection. Highly recommend! Jerry
The service was excellent. Andre was the technician and he was here within half an hour of my call. He explained everything he was doing and was very pleasant.
Jonathan Pickard
a year ago
Quinton was out guy today and was absolutely fantastic. Very kind, polite and professional. Would ask for him by name in the future.
Sherry Durham
3 years ago
Technician was very knowledgeable and professional.
Mike Erickson
2 years ago
Their technician Lorenzo was friendly and thorough. He listened attentively to my description of the problem. He explained what he was doing well.
Kimberly Cortez
a year ago
The service call was flawless. Emil and Josh were professional and friendly. They explained everything and help guide to a best price solution. I would use roto rooter again.
Mayya Ananyeva
3 years ago
Audrey Rondeau
2 years ago
Mason did everything he could to try and retrieve a ring from our bathtub. He was quick and professional and I really appreciate his service :)
Josh, Roy & especially Mason we’re friendly, professional & highly skilled! I will definitely recommend them to my friends/family if they have a plumbing issue! Thank you for helping me with such prompt reliable & fairly priced service!
Hovsep Sarkisian
3 years ago
Mason showed up on time and was extremely professional!! Explained the issues after inspection and corrected the issues. Great work and great quality.
Very helpful and understanding willing to go the extra mile to help their customers and explain everything to there client
They were kind and fixed it correctly.
Michael Jacobson
2 years ago
Overpriced for poor work
Rich Carlburg
2 years ago
Lorenzo was very professional and courteous. He resolved the issue quickly and kept me informed as to what he was doing.
Emil and Jonathan were a big help. We had problems with our toilets not filling up with water and flushing. They were efficient and provided great service.
Property Manager
3 years ago
Mason was awesome, was very knowledgeable, and professional. Future problems definitely want them back.
Bryan Martineau
2 years ago
Great overall experience! Lorenzo was great and super helpful! I’d suggest using this service specifically because of him and his ability to connect and explain the situation to someone who doesn’t understand/ new home owner. I hope that Roto-Rooter understands the value of having someone like him on their team and rewards him for his effort. Understanding it takes a team to get someone out here he ultimately is the face of the company since we directly interacted with him and I gotta say he did everything to make a good lasting impression. Will definitely use and recommend this company/ service / Lorenzo to anyone who needs a reliable fix for their home.
Rotor Rooter exhibited the highest levels of competency and professionalism.
Register at DHPC
2 years ago
Jhanatan and Chris were the epitome of polite, confident, and informative professionals. They got us back up and going in no time at all and on Thanksgiving Day. would definitely use them again.
Aubrey martinez
a year ago
Very helpful and quick
Alexandra Garcia
2 years ago
Timely and professional manner
Levi Atterberry
a year ago
Emil was our technician and he did a fantastic job. We had called about a leaky tub spout and clogged drain but had forgotten to mention a sink that wasn’t working properly which he had no problem with when we mentioned it to him. When he arrived he was super polite, correctly diagnosed our problem in about 2seconds, and once we gave him the okay he solved the problem as fast as can be. He was kind, honest, and very professional and my girlfriend and I couldn’t be happier with his service.
They come out on a Sunday and dealt with a troubling issue. They were professional and worked until the job was complete. We were impressed and would highly recommend them for any plumbing issue you may encounter. Jarold the service professional was outstanding, forthright and honest about the job and what he would be completing. Great job!!
Michael Scott
2 years ago
The dispatch was terrible, the had me waiting all day took 12 hours. The guys that came out were great.,
Rachel Taraski
a year ago
Anthony did a great job clearing my clogged toilet and gave some tips on how to hopefully avoid this issue in the future.
Technician was very professional, knowledgeable and got the job done expeditiously!
Quick and friendly same day service. Would recommend..
My interactions with Roto Rooter started poorly. 2 months ago they supposedly fixed my septic tank for $3500. Then 2 months later they diagnose 'new' roots that were fully mature and had grown into the septic pipes in just a short time which they said they could fix for an additional $5000.Needless to say these werent new roots and the $3500 I spent fixing my septic 2 months ago was money poorly spent and did not fix the septic. I was very frustrated and disappointed.Thank goodness Tommy at Roto took charge. He contacted me and was very professional. He told me he would take care of the issue and he did. In record time. He investigated the issue, contacted his people at the company that had evaluated my tank previously and he came up with an effective, efficient and fair plan going forward.He fixed my tank completely and I am extremely pleased with his work and service.Thank you for your hard work.I look forward to using you in the future should I ever have another plumbing problem.-Scott Tropper
Overall good plumbing repair
Arizona Native
a year ago
I had massive root growth in my sewer, causing a back-up in my house. Mike King and the team were prompt and explained all the steps they would take to replace the pipe, which they did. They then used a hydrajet to make sure all pipes were clear. So far, so good. They provide a 10 year warranty.
William Hammer
2 months ago
Helpful, professional and courteous
Roto-rooter came within an hour of calling to help with a drain line issue. It was fixed within 30 minutes. They were professional and helpful.
Joanne Romero
2 years ago
Luis was thorough and clean. Was there at the promised time. Gave all the information for an informed decision. Luis really listened to my comments. Couldn’t be happier with the service.
Shane’s Channel
3 years ago
The gentleman who came out was very respectful and worked fast
Nick Kiourkas
3 years ago
Great team came out. Was efficient in finding the leak that was in place and coming up with a solution.
Angie DeLaney
3 years ago
Great Job getting the repair done in a timely manner. Very polite and thorough explaining the problem. Highly recommend!
Jennifer Frank
2 years ago
Mason was prompt and took the time to explain the issue with our sewer line. He was great about providing options for what we could do to deal with roots in our sewer line. He definitely took the stress out of the whole situation
Austin Hackett
3 years ago
Great Service - very efficient and friendly.
very fast service good price
Jessi Sherwood
a year ago
Life saver. My technician was fantastic!
Stephen Briggs
2 years ago
As advertised.
My technician, Emil, was prompt, courteous, knowledgeable, and friendly. The conversation during the problem solving and repair was helpful in understanding the issue and provided confidence the repair was being professionally remedied.
Heather Kroll
3 years ago
Quick, courteous, and professional. Cleared our stoppage in a jiffy. Highly recommend.
Luis was fast, efficient, knowledgeable, and professional, and most importantly, he got the job done and fixed our clogged shower!
Anita Aguilar
2 years ago
Called Roto Rooter this morning! Customer service agent Rose was friendly, helpful and offered several appointment times for today. After given a two hour window I received a phone call of Anthony's on time arrival. Anthony looked over what needed to be done and promptly got to work. Did I mention he wore a 😷 mask which I greatly appreciated! He was kind, courteous and professional. Cleaned up as he worked and left both bathrooms as he found them. Thank you Roto Rooter and thank you Anthony.
Luis was very professional and help me understand the problem.
Carla Christensen
2 years ago
Very friendly, professional and knowledgeable.
The tech I had was on time..courteous and got the job done same day.the prompt service was exactly what I needed for a large leak! Thank yoj!
Technician was knowledgeable, quick, and thorough. A job well done.
Michael Brown
2 years ago
He showed up on time and did a nice job took care of the problem Very courteous and polite
Adrianne Douglas
a year ago
Quick, fair price and Quinten loves his job!
Mason came out to the business at the courtyard to clear are 230 ft 6 inch sewer line . As I was about to give up mason said I don’t quit and what do you know , we unclogged it! Thoughts of 10-15 thousand to repair sewer tap was going thru my head.Mason was terrific.I am gonna call them again.
Catherine Kura
2 years ago
April Andrews
2 years ago
Root Rooter came after hours to help fix our problem. They were very professional and helpful during the whole process.
Mary Villafan
3 years ago
Valentine was very. Professional even used a flash guard and other plumbers from your never used a flash guard.
Casey Harrell
2 years ago
Best service ever!
On time!
Professional!
Will definitely use again!
Jennifer Schmautz
2 months ago
Great to do business with. Speedy and efficient
Very responsive, knowledgeable, professional. Thought price was a bit high though.
Guys were great and got it done great!!!
Jessica Melius
a year ago
Hailey is so talented & helpful! She provided me with top-notch service & I will request her back for all of my future plumbing needs!
Alexandra Maroulis
3 years ago
Mason came out to unclog our sink at our business and was very professional
Paulette Chavez
2 years ago
They need to get smarter people working there because telling someone i have something I'll give you and charging me$75 for it isn't giving anything
armando castillo
2 years ago
We called and Mason cane out to clear our sewer line at good-fibers in phx he was amazing and had a smile on his face even calling him out at 230 am
👍 good service
Mason and Anthony cleared our tub drain and did a good job.
Margarita Malave-Contreras
2 years ago
Great
George Knackstedt
a year ago
Christina Lupro
a year ago
The guys who came out to fix the water heater were great. They were honest and showed us what was wrong. They were quick to fix the issue and explain what they were doing. They also left the place clean and took all the trash and parts with them.
Raul Hernandez
2 years ago
Tricordrazine Jones
2 years ago
Mauricio was professional and quick.
Emil was extremely knowledgeable, kind, and professional.
Daniel Godfrey
3 years ago
Mason was great and quick with the problem solving, his services are great, will always use roto rooter service
Aidan Saganey
2 years ago
I called for a quote and was told they could not quote me. The plumber came out to say that I would be 400 dollars to clean out the drain when they came out to the property previously and did the exact same job for 200. Makes no sense
Christina Alvarez
5 months ago
Roto rooter did an amazing job and was very helpful with everything. Thank you for coming out and assisting with our plumbing!
Our toilet started overflowing after we ran the washing machine so we called Roto-rooter. Randy came out that day and knew exactly what was going on. He got right to work and cleaned out our main sewer line. He was very helpful by showing us exactly what he was doing and explained that a tree root was growing through our pipe and forming a clog. He fixed the problem and everything is working perfectly. He completely cleaned the area when he was done. He truly went above and beyond. I highly recommend Randy with Roto-Rooter!
Jennifer Kitchen
a year ago
Would highly recommend this service! Emil was fantastic. Arrived on time, he was knowledgeable about the problems we were having with drainage, fixed the issue promptly, he was pleasant to speak with, and very helpful! You can’t go wrong with these guys!
Casey George was polite, professional and exerted all avenues to make sure he got my toilets unplugged and my shower working right. I would highly recommend them to family and friends. Thank you so much.
We were thankful for the knowledge and experience that Andre has. This was a tough clog to clear and he was the right man for the job. Friendly and professional, would highly recommend using this company to others. Thanks again guys!👍
Aaron Hatfield
a year ago
Richard Salmon
2 years ago
James Johnston
2 years ago
Today Valentine came out for the water damage evaluation and deemed it minimal to no damage since we were able to get the water shut off quick enough. He was very polite and informative on all our plumbing questions/needs. 100% recommend for any plumbing needs.
David Villarreal
2 years ago
William Springstead
2 years ago
ls1supersport
3 years ago
Mario our service tech was thoughtful, and consistent and solved all of our issues with a sump pump and a slow drain.I would recommend him to everyone.
William Bughi
2 years ago
Adrienne Casto
a year ago
Excellent
Excellent
Kailey Hopkins
a year ago
Very quick to arrive and courteous service
Rosemary Stewart
3 years ago
Cheryl Gibson
2 years ago
Mason and Anthony came to are home and cleaned the sewer line. Great job!
Alison Shwani
2 years ago
Joshua Allore
3 years ago
Andrew Johnston
3 years ago
Nicole Acosta
2 years ago
Very good work, customer service is wonderful!
Samantha Fermo
3 years ago
Great service! Mason was extremely professional and had quick diagnosis of our home with over seven restrooms. I will call again in the future.
Franklin Cunningham
2 years ago
The gentleman who came, Andre, was personable, very professional and worked expeditiously to complete the work. He cleaned the work area and made me feel very satisfied with the choice of Roto Rooter.
EDWARD Anderson
a year ago
Called at 4ish,, got here at 6:30 cleaned drain and left at 7;30 only $400.00. Wow what a deal
Mason was very friendly and explained everything very thoroughly. Would for sure use these guys again.
Mason and anthony were out.
Very knowledgeable .excellentservice
Susan Gremmert
2 years ago
Matt Salenger
2 years ago
Very quick and friendly service. Highly recommend.
Cesar Portillo
3 years ago
Mason was awesome. He came in and within 30 mins he was in and out. Toilet works just fine now. Will be using again should the need arise!
Brent Gumbert
2 years ago
Great customer service and explanation of problem. Future option to fix and make sure I understood. Also showed camera of clogged drain.
We scheduled an appointment online and arrival time was within the window specified. Anthony talked us through the recommended course of action for the clogged line as well as care for other drains in the house. The problem was taken care of quickly with instructions for maintenance afterwards.
Jennifer Strohmaier
a year ago
Lorenzo did an excellent job. Lorenzo is intelligent, quick, polite and professional.
I think a raise is deserved.
Louise Turner
2 years ago
So thankful they could come out within 2 hours of when I called - life savers!
Luis was extremely professional and solved the problem on the spot! Highly recommend this gentleman. Thank you again for saving us
Hailey was great. She did an eccellent job and was very professional. She explained everything throughly. I would recommend her any time.
Hunter Dudley
2 years ago
Worked quickly to repair the issue
Outstanding communication, very knowledgeable, friendly and handsome. Will ask for Mason again!
Great job and was very quick to fix and was very professional
The two men (Chris & Johnathon) who came today were the nicest guys. They explained everything to my husband and we appreciate their awesome customer service and their knowledge of piping and plumbing of our home.
Mark Frederick
3 years ago
Very knowledgeable, friendly service and fair price. Took time to answer all my questions and performed a quality job.
Terese Mosley
3 years ago
Did a very good job
Mark Tambornino
a year ago
Oliver did a nice job for me. He got the drained cleaned out and everything working and was kind enough to explain and point out a few things that improved my knowledge. A job well done.
Israel Schreiber
2 years ago
Matthew Trombatore
2 years ago
Plumbers were excellent at finding the source of the issue and were very polite and professional upon walking in the door as well finishing the job. They knew what they were doing and I had no doubt in my mind I called the right people to get the job done.
Rich Holthusen
2 years ago
susie weidner
2 years ago
Mason and Anthony came to our home in Phoenix and cleared our sewer line from the toilet.
Called in yesterday. We were suppose to receive service same day. At 10 pm no showed or called. Very disappointing with dispatch.The plumbers Mason and Richard arrived next day as scheduled. They were very professional and resolved issue quickly. We were very happy with their service. They also gave us good advise to avoid issue again.
Steven Westrum
2 years ago
Very quick and knowledgeable. Made good suggestions about future investments. Trustworthy and nice.
Jennifer Marschel
a year ago
Jorie Hoskins
2 years ago
Outstanding service, friendly and professional personnel!
Solved the drain issues promptly and successfully
Andre very competent
Sheena Williams
2 years ago
francisca pulido
2 years ago
Always great service!
Michael Covarrubias
2 years ago
Andrea Desmond
3 years ago
Mason was awesome and speedy! Made it look easy, thanks so much!
Dispatch coordinator was amazing called 30 min before tech arrival like requested. Mason was upfront about cost very direct and to the point. He was able to resolve our issue at one of our local sites with no hesitation. Always called to provide an update and he didn’t back away from the challenge. Nice clean work. That’s what we like and what we are looking for.Thank you again.
Joseph Bentley
2 years ago
Great communication and service. Thoroughly explained the situation and the remediation. Fast and courteous. Greatness.
Mason and Q cleared our master drain and scoped our line to find a big problem we never knew we had. Thanks for sending these two gentlemen Roto Rooter.
Steve is very professional expert and get the job done.
Charged 150 bucks to come out for 3 minutes to hit a reset button. Ridiculous Placed the service call at 3 and they showed up at 945 at night . Appreciate the guy coming out on a holiday but 150 bucks to literally hit a reset button is nuts
Janiece Dukes
2 years ago
Kevin Kimbrell
2 years ago
Blanca Torres
2 years ago
Mason clear our shower drains.
Michael Daniels
2 years ago
Fast, polite and great service.
Sabrina Fusco
2 years ago
I called for a sewer smell and they arrived 30 minutes later ready to fix the issue.
We were experiencing gross black water coming out from both our showers and some leaking around our guest toilet. We called after hours and we’re surprised by how quickly a technician showed up and how diligently he worked to fix the issue. It’s been two months since our service request and we haven’t experienced any water issues since! Thank you!
Mariah Gunderson
3 years ago
Marisela Rodarte
3 years ago
Woke to toilet water running Didn’t know what to do after reading reviews & research about company I decided To go with roto-rooter and I couldn’t be happier they were at my house within an hour of my call tech was courteous Professional and very respectful gave me option with no pressure and fixed my issue I have a new toilet and no running water they are reasonable in price I am very satisfied if you want peace of mind call roto-rooter they are now my go to guys for all my plumbing needs I highly recommend thanks roto-rooter :)
Cheap and easy - love it.
Jeremy Boggs
2 months ago
Jennifer Barreras
2 years ago
Andre was great! Thank you so much for the help!
Autie Mousser
2 years ago
Andre explained everything he was doing and what was going wrong as he worked. I loved that
Ester Golladay
a year ago
William Robinson
2 years ago
They were able to come out quickly. They were professional and frank about the job, risks, costs, etc. I was happy with the end result.
Kristy Strickler
2 years ago
I was going to replace the innards ofthe commode in our Home. I couldn’tget the “FLAT NUT” loosened so I could havejust replaced the inside flow valve. THEcommode was in a very very tight spot,and my fat pliers wouldn’t work . So wecalled Roto Rooter, and within a reasonabletime a man named Troy came out. He wasextremely helpful he brought in his channellock wrench and loosened it up for me. Mywife and I were completely satisfied on thisservicemen’s service ..Excellent ServiceServiceman TROY .. Thank you TroyThank youVince & Carol
Our technician Terence was courteous and professional. We needed a drain unclogged and he took the time to make sure it was fully clear. He answered all our questions patiently and thoroughly. It was on the expensive side but it’s worth the peace of mind to be able to do dishes and laundry without a mess again!
We had plumbing issues in the middle of the night and called rotor rooters for morning servicing. The call center scheduled me for 8-10am. Morning came but no plumber. I called the company and they told me that their time frame is usually 4 hours so give them until noon. I waited till 1pm and called again and was told that there was a surge in calls in my area so I would have to wait another COUPLE OF HOURS. I had no water in my house and I had no other choice but to wait. While I was waiting the whole day, I explained what was going on with the plumbing to the dispatcher multiple times. Finally a technician came at 5pm. As the technician looked at the issue, he said that he didn’t know what to do. He tried calling his manager who became MIA and another plumber was sent home to get tested for COVID. The poor guy was left to figure it out on his own and even made an effort to call a plumber in another state for help. I called rotor rooter because I believed that they were a reputable company but I was sadly mistaken. It seems like there is no one that knows how to do anything and no structure. We didn’t get anything fixed and wasted a whole day waiting for nothing.
Mason and Richard came out to unclog our sewer main that had been damaged by underground construction company. They were efficient courteous and knowledgeable. I would recommend them to my friends and neighbors. Unfortunately they could not unplug the damage done but gave me the information to work with the contractor
Chris Zukowski
3 years ago
Valentine was very professional and pleasant!
Robbie McInerney
2 years ago
Karen Giometti
a year ago
Gwendolyn Connor
2 months ago
The repair man arrived when he said he would. He wore a mask and gloves and was able to unclog the drain
These guys were so professional and thoughtful. They were in, fixed the issue, cleaned up and were out in :20. And, Aitkin they were late, the updates were ongoing throughout that time until they arrived.
Excellent service!
Jacob Weinstein
2 years ago
Alis VolatPropriis
2 years ago
Wonderful plumber!
Thomas Brenneman
2 years ago
Mason was awesome. Set professional and quick service. Cleared out a shower drain in no time and didn’t try to sell us anything we didn’t need. Would definitely use again.
Mr Valevtine did a great job on the faucet and RO system today he was very helpful and and answered all my question like a professional
Gwen Detlefsen
2 years ago
Paul Bronstein
2 years ago
Danielle Anderson
2 years ago
charlotte bolt
5 months ago
Mike evaluated our situation and concluded that we need a new toilet. We very much appreciate his honesty and will use your services in the future
Fast and professional.. thanks
Carolyn Ellsworth
a year ago
Luis was on time and extremely friendly & professional. He was a pleasure to work with & I would DEFINITELY use him again!
Showed up within a couple hours of calling. Did a nice job replacing corroded shower cartridge. More than I would have liked to spend ($450) but I was in a pinch.
Lorenzo was professional and knowledgeable. Very happy with service. Drain working great
Thank you
Andre was great! Thank you for fixing my plumbing problems.
Lorenzo was great! He was very professional and got the job done quickly.
Antonio Jackson
2 years ago
Professional and quick
Cynthia Barker
3 years ago
Patti Johnson
2 years ago
Cole was a in training rep that was superb. I would have preferred a paper form to write my review. I am not computer proficient. I had to have my daughter help do this review.
Mason and Anthony gave us a great deal on their services..
Dori Whittaker
2 years ago
They always arrive quickly and are always efficient! I will definitely use them again!
Austine Etcheverry
2 years ago
Amazing service. I was able to schedule online they were on time and took care of things quickly. I'd highly recommend Valentine. He was nice, quick and did a professional job.
They arrived promptly and quickly on a Sunday morning call out on a holiday weekend. The technician was professional and friendly. The technician started work immediately and solved our problems within a few minutes. I will not hesitate to use their services again if needed.
Maria Cervantes
2 years ago
Rae Jeanne Repella
2 years ago
Victoria Canada
a year ago
Super fast! So happy we called!
Deborah Corwin
2 years ago
Lorenzo was awesome! Quick and friendly service. Highly recommend calling roto rooter
Overall this is a good company, but the price I paid was high for a main sewer line clog cleaning. I recommend getting a second opinion if you can for a reasonable price. I had no choice but to get it done. Also the tech that came out was was good in the beginning but then terrible and he left his trash in the street next to a curbside trash bin.
Charmaine Hall
2 years ago
Great techs & service! On the pricey side, but garbage disposal was installed within hours of my call. Techs were great!
Anthony Little
2 years ago
Mario was informative, friendly, and did a great job unclogging the sink. Would highly recommend him.
Stacy McCarthy
2 years ago
Richard Martinez
2 years ago
Emmie Paulson
2 years ago
Service was very and the technician was very courteous.
Andre was excellent. Showed up, gave us our preferences without pressuring us, but also informed us about all the options.Installed our toilet in our commercial building within the same day we called.Worked diligently, answered questions & waited patiently for our card to be activated for payment.Thank you!
Stefani Probst
2 years ago
Excellent service technician Valentine Hernadez #3777 Was professional and diligent.
Ratnesh Sinha
2 years ago
Andre was very professional. He has done excellent job doing and explaining why. Thanks for your excellent service.
Lorenzo was very curious and professional. Addressed my every concern. Thank you
Steve Stegman
2 years ago
On time and very personable. We will ask for Mason going forward.
Holli Montoya
2 years ago
Mason was very friendly and knew exciting what was the problem and had it fixed in no time. The dispatch was polite and kept us updated upon techs arrival.
patti jarvinen
2 months ago
Brandon and Oliver were the best!
Great company, came out within quoted time frame.... Plumbers were professional and courteous. Would definitely recommend!!
Callie Cossart
2 years ago
Karen Billica
3 years ago
Colleen Valentine
a year ago
Chris Broemmer
2 years ago
The best plumbing service I have ever used for my business. They came out within 2 hours of me calling and unclog our drains. Very professional and reasonably priced.
Corbin Farris
2 years ago
Jordan Ruditys
2 years ago
Our technician was super friendly and professional. He wore a mask the entire time for safety. Was very honest with the issues we were having and solved them with little stress on us! We would gladly use Roto again.
Got a call saying they werecoing sometime today. And we'll call before we come. They showed up with no second call.
Henry Halleck
2 years ago
Andre was awesome. Went above and beyond to make sure issue was fixed the right way.
Tara Winchell
2 years ago
Mason and Anthony P. we’re successful in unclogging my kitchen sink drain. So nice to have such quick, efficient, friendly men to take care of this repair.
Mason and Anthony were great cleared and inspected our sewer. They even found a problem we never knew we had. Thank you Roto Rooter for sending us Mason.
Tony Cardenas
3 years ago
Emil did a great job! Explained everything. Would use again.
Patrick Wheeler
2 years ago
If they use a scope to look at your pipes make sure you take a video on your phone. We asked for a video after they left to show our landlord. HeMason was reluctant to show our landlord when our landlord returned from being out of the country.Professional knowledgeable well mannered. Yes I would call Mason and his company again. We did a review to save $10.00
Butterscotch Jones
2 years ago
Fast, friendly, very informative and professional
Helen Lafrance
2 years ago
Mason and Anthony cleared our sewer line to remove roots and even video inspected the line into the city main.
Joss Francheterre
3 years ago
Great customer care to set up appointment with receptionist and great job by Andre. He was very pleasant and efficient! Will call again when needed.
Vivian Mancini
a year ago
Luis was amazing ! We have had issues with our washer and haven’t found the issue. He came out and he did a drain cleaning and helped us pin point the issue and saved us money time and headache! Absolutely would recommend this company Because of Luis!!
Emil was phenomenal to work with. They were able to respond to our issue late into the night and didn’t leave until it was 100% fixed. Emil was friendly, professional, helpful, knowledgeable and eager to help. If I ever need help again, I’ll do what I can to ask for Emil.
On time. Explained everything
Samantha Fitzer
2 years ago
On time. Very knowledgeable. Very friendly I would recommend Emil
Mason and Anthony arrived on time with great attitudes, worked extremely fast and discretely, we had absolutely zero issues. Will be requesting them in the future.
Benjamin McKee
2 years ago
Christina Rosendo
2 years ago
Mason and his partner were great. Explained everything well and helped us out!
Heather Lawson
2 years ago
Nicole Lunog
2 months ago
The technicians that came out were professional and friendly. They explained everything in detail. They were able to clear my main blockage. The prices however are much more than other companies.
Harold Van Leuvan
2 years ago
Mason and Anthony did a fine job so far as we can tell. Hopefully we're good to go with fix and upkeep instructions.
We had a water heater threatening to blow so, in a panic, I called them for help. I'm sure it was just dumb luck, but Luis showed up in under an hour from the time of my call. Their administrative folks were very nice and professional. Luis shared his assessment of the problem and we discussed options, which led to my decision to pursue the original install company because of the warranty. But Luis was very kind and generous with his honest feedback. I felt no pressure from him to choose RotoRooter. Though I will likely have the original plumber fix my problem, I would not hesitate to call this company in the future. Great experience!
I called Roto-Rooter to snake my master shower drain at 3pm on a Monday and within 2 hrs had Lorenzo Carson at my doorstep. Lorenzo was extremely professional, talked me through what was going on with my drain and provided recommendations for talking with my contractor. He was friendly, timely and kept my bathroom clean in the process!
Brian Bernardo
2 years ago
Conley Woltmon
2 years ago
Andre was great. Very informative and helpful with estimate and options. Very thorough and made sure the job was done right.
He was here within an hour of our service request. On a Sunday!
The technician were great. The local dispatch was terrible. I needed a follow up service with a camera tech to inspect the inside of the pipe. Was told I get serviced the next day by the technicians, but call if I hadn’t seen anybody by late in the day. I called I was told it would be the next day. No one showed. Called the next day, was told I’d be called later with appointment. I received no phone call. Called the next day was told they’d have someone out in the next hour to hour and a half. No one came. Called the next day, and was going to cancel the service and ask for a refund. They told me a manager would call me. No call from the manager but they did finally get the camera techs out. You shouldn’t have to make a half dozen calls to get service.
Jeffrey Adams
2 years ago
The tech was very professional and courteous. Showed up on time and finished job in appropriate amount of time. I would definitely recommend this company to my friends.
Brian Collins
3 years ago
Mason and Anthony cleared our line.
Carroll Farmer
a year ago
Nobody wants to deal with plumbing issues and finding a company you trust can be harder still. I had used Roto Rooter before and found that no one else can top their service. I was so impressed by the representative they sent. Emil was polite, professional and listened to all my concerns. He has superior trouble shooting skills and his customer service is too notch. Emil diagnosed the plumbing issue, discussed how he would address the issue and then executed his plan. He gave me updates throughout the processes (there were several issues), showed me the problems and worked with me on viable solutions. Every repair was completed flawlessly and you would never know he had been there as my home was left neat, clean and tidy. I am so happy that Roto Rooter sent this young man to help me. He is a true Super Hero. Thank you Emil!
Very informative and professional. Also a very warm personality. Would recommend him highly
Amanda LaBate
2 years ago
Service was amazing! Very friendly guys
Mike McPherson
a year ago
Gilbert Almada
2 years ago
Rock Rockett
11 months ago
Great job of clearing our plumbing lines so we can use our kitchen again! Luis was very professional.
Brian Massingale
2 years ago
Andre evaluated our sewer lines with camera view and helped us to see how they are doing. This was a preventative maintenance call and he did a nice job as well as provided good suggestions on how to keep the lines clean
Called them about a clogged kitchen drain. They came out twice and did not resolve the issue. Another plumber was able to fix the problem. Roto Rooter agreed to refund what we paid after a complaint was filed with the Better Business Bureau. I was advised that a check was mailed on 1/29/2022 but no check has been received.
Mason was extremely professional with his service to get our toilet repairs done in a timely manner, will use him again in the future
Mary Ann Hogue
a year ago
Gabriel Husted
2 years ago
SHAWN SWARTZ
11 months ago
Excellent customer service by Mason. Fixed all the issues plus one more.
I recommend Roto-Rooter to everyone. They are very professional and informative and do great work. Ask for Mason.
Lynn Bunnting
2 years ago
Lorenzo was professional, courteous, and knowledgable. I highly recommend him and roto rooter both.
I still have to purchase the garbage disposal so it can be replaced and installed correctly.
Mason and Anthony did a great job
Robert did a phenomenal job on an emergency fix. He came out at 10pm to fix a broken valve that was leaking. He stopped the leaking so we could have water, then came back out right on time the next day to finish the repair as he couldn't get parts so late. Very professional, great work. Highly recommend!
lance leonard
2 years ago
The Tech Luis was great, he was very professional and got the job done quickly. However roto rooter should be ashamed, they did not show up last night when they were supposed to. Then there policy is we throw out a ridiculous price when we get there. $450 dollars to unclog a drain are you kidding me!!! When all other companies charge $99 maybe $150 at the highest. I made a huge mistake by choosing this company. BUYER BEWARE you will be priced gouged at your weakest point. You will be reported to the BBB.
Jessica Silcox
2 years ago
10/10 recommended. I called with a leaky toliet emergency at noon and a technician was at my house at 130. Fast responding company and the scheduler was very sweet and helpful. Travis explained everything and showed me how to properly turn off the water to our house in the event of another water fiasco. Travis was detailed and thorough and fixed our toliet leak in no time. Thank you, we truly appreciate your hard work! I will absolutely be using and recommending your services to others.
Luis was professional and kept me informed of things as he repaired my bathroom sink’s shut off valve. He was knowledgeable and polite. I’m grateful he was able to come out the same day I called.
Luis M was friendly, on time, detailed, and spot on with his service. Would highly recommend
Angela Vegtel
2 years ago
Brian Golladay
2 years ago
Mason and Anthony came by and were extremely courteous. They listened to the issue and resolved it very quickly. They gave me options on pricing and explained in detail what each option entails. Great experience with them.
justine hurry
3 years ago
Douglas Seide
3 years ago
The service call was fast. Problem solved. Nice Job.
Jadore Warner
3 years ago
Stanley Runnels
2 years ago
Andre was prompt,polite,masked and did a clean and neat job. He explained exactly what was wrong and what was need to repair the problem as well as the cost. 2 thumbs up🙂
Kristen Taylor
2 years ago
The technician, Valentine, was helpful and he was able to quickly clear the clog from our main water line. Their prices were also comparable to other plumbing companies.
Victor and Kendrick were super professional. The job was difficult. Many thanks
Shannon Ingram
2 years ago
Kaelyn Najarian
a year ago
Mason and Emil were amazing! Polite, professional and knowledgable.but they left a mess behind them and for the money, that was a little disappointing.
Shane B was on time, courteous, efficient and helpful in locating the problem we had at hand. With his service I was reminded again how great Roto-Rooter is in their delivery of quality service. I would easily recommend Roto-Rooter to family and neighbors.
Chris Pietrancosta
2 years ago
HOWARD PERTUIT
2 years ago
Mason and Quinton cleared my master shower drain line.
Adrian Ocampo
3 years ago
Great fast and Friendly service.
Kimberly Collison
2 years ago
Travis was super helpful!
Very professional and extremely knowledgeable.
Mason and Anthony were so professional and helpful. They were eager to solve problems and great at determining the solutions. We really appreciated all of their help.
Worked with Mason, great guy, very professional.
Lorenzo was exceptional. He went the extra mile and then some!
Great customer service. Richard M. was very professional and courteous. He was here within 45 minutes of me placing the call.
Chris diagnosed the problem right away. A tree roof growing inside the main drain causing a backup of the main house system. Fixed the problem within the hour.
Duane and bill were awesome. Got my water heater replaced and running same day. Very professional and got the job done fast. Highly recommend.
Mayson is very pleasant and professional. He kept us informed the whole process of finding the issues and how to repair them. We are very pleased with his work and will recommend your service to other people.
george goulakos
a year ago
Patricia Lima
2 years ago
Andre, did an awesome job, replacing my
bathtub cartridge :) Thank you so much, Andre!
Michelle Moore
3 years ago
Travis was wonderful!!! He was super professional, on time and came out at night to help us get a plumbing issue resolved quickly and efficiently! I would recommend him to anyone!
My technician was awesome, knowledgeable and easy going.
MaryAnne Majestic
2 years ago
We were scheduled for Monday between 1-6. I was called around 4:30 pm to advise their truck broke down and they would have to cancel us and reset for Tuesday between 10-2 and someone would call 40 minutes ahead of time. When no call came, I called and was told they were still on jobs and hoping someone would get to my house in an hour and a half. I cancelled as I had no confidence that someone would arrive.
Marissa Holguin
2 years ago
Great experience - quick and efficient!
kimmie simons
3 years ago
These guys did great work. I am going to call them for all my future work.
Thanks Roto rooter !
Shannon Gonzales
2 years ago
Technician was professional and service was quick. Great results so far.
Deborah Iverson
2 years ago
Penelope Hedden
2 years ago
Patrick Merrill
a year ago
The repairman (Cody) was very professional, on time, courteous, efficient and thorough. I would highly recommend using Roto Rooter
Mason and Anthony were very professional and did a terrific job
harriet griffin
3 years ago
Maurice was great!!! He explained everything that needed to be done and got to work quickly. He was professional and kept the work area clean. The company was also quick with responses and I was able to get same day service. Way to go!!!
Deborah Lawson
2 years ago
Michael was sensational!! He is very knowledgeable and explained what he was doing every step of the way. We just moved here so it was a huge relief to have our problem fixed without a hassle. He is definitely an asset to your team!! Thank you Michael!!
Service tech Andre was on time, efficient, knowledgeable and friendly. Price for service was reasonable.
Joe Henderson
2 years ago
Julie Saponaro
a year ago
chris hoefflin
2 years ago
Brenda Benton
2 years ago
Very professional and nice!
Very professional and friendly! On time. Highly recommend Emil
Luis showed up on time and was very professional about his inspection of our system and explaining our options. Would recommend and use again.
Raymond Shamos
2 weeks ago
Johnny Chaplin
3 years ago
Andre was really great, A+ service. Came fast and did a great job. I highly recommend him
Breanna Windisch
3 years ago
They did a great job and when we had issues they came back to fix it asap. Definitely recommend.
Joanne Collins
2 years ago
Mason and Anthony provided a free estimate and let us know the costs prior to starting. My drain is clear and they educated me on how to keep up with the maintenance of my drains.
Friendly, fast and great to work with!!!
RotoRooter was great in responding to my urgent clogged drain. They provide fast and efficient service!
Beth Griffith
2 years ago
Had a company come out before roto rooter.. they gave out a 6,600.00 quote after they couldn't get the sink unclogged. They told me there was a crack in the line and they didn't run a camera more then 3feet.. roto comes out.. 35 minutes later sink is unclogged. The value of honesty is priceless.
Chris was awesome. We had a bad leak that was quite a disaster and he was able to come out, reroute our water line. He did everything in a timely manner and when he was done everything was cleaned up as well! Thanks Chris!
Anthony was so kind and helpful. He listened and was very responsive and knowledgeable.He fixed the clogged kitchen drain quickly and explained the issue at hand and how to prevent it moving forward, without being rude or over explaining.
Beth Hamstra
7 months ago
Spectacular. Kind efficient and gave us education to avoid future problems. Oliver was the best
Needed a shut off valve installed and Andre did the job perfectly and very timely. We definitely recommend him highly
Miranda Barrios
2 years ago
Mason and Anthony cleared out Joe’s Italian Ice in Tempe. They were helpful and nice!
Call no one else! They can help and assist with leaks. Fair pricing and wonderful professional services. Explained all issues and were able to complete the job.
I called roto-rooter this morning at 6am hoping to have someone out same day to fix a sewage pipe blockage. The first person I spoke to over the phone was very helpful and nice, they had someone at my house by 9am which I appreciated a lot. Once the technicians arrived, they were also helpful and nice, they gave us the quote and fixed the problem really quick. I would definitely recommend roto-rooter to anyone looking for a plumber.
Great job! Very prompt and professional. Plumbing is a high priority. Thanks again.
Charmaine Burton
8 months ago
It was Christmas Eve I called and a man came over very pleasant and gave my husband a discount because he was shocked about price.He got the drain cleaned out of tree roots and gave suggestion to use a chemical in toilets to kill roots.A man came a few days later with a camera to inspect our pipes . The process was good and satisfied .
Paulette Burke
2 years ago
Debbie Brooks
2 years ago
Mason and Anthony cleared out drain.
Light the pilot on my gas water heater..very informative..
Sancho Lahera Jr
2 years ago
Mason & Anthony came and cleared a 300’ sewer line. They kept at it until the job was done.
Dee Dee Simpson
2 years ago
Sergio Robledo
2 years ago
Wayward Psychologist
3 years ago
Ryan Christensen
a year ago
Oliver was our skilled plumber that identified where our external side hose was leaking inside the wall and fixed it quickly. The new faucet and line are high quality and adjusted exactly how we wanted. The cuts made into the house and inside were precise so that the stucco and drywall will be simple to repair. We plan to use Oliver for another job we got an estimate on while he was here. Highly recommended!
Great guy. Our kitchen sink was not draining. Came out right away. GREAT JOB
Trey Stephenson
a year ago
Mason and Roman responded and cleared our clogged sewer line and identified the problem area which appears to be a city problem. Very knowledgeable and professional!
Very friendly! I would recommend this business to others for their timeliness and ease. I’m very busy so it’s important that they were fast and friendly.
Jessica Chapman
a year ago
I'm a renter, and experienced issues with gurgling/bubbling noices. Upon arrival very friendly, willing to listen and also find solution.I was very grateful that the professionalism allowed an explanation that may not have previously been understood.Very good customer service, amicable all around very good experience.
di davis-olson
2 years ago
Mason was awesome! Very professional and completed the job in no time at all. Would definitely recommend to anyone needing their service.
Carrie and Seth Ahlborn
3 years ago
I called with an emergency sewage backup problem and they had a service technician out within 2 hours. The problem was solved and they followed up with a camera inspection of the drain line to confirm that there were no tree roots or damage to the drain. Great service. Fair price.
Seth was prompt, kind, and helpful. He discovered that the issue resolved itself prior to him getting here. He even brought in our newspaper! He answered all of our questions and taught me a few tips on toilet use and care. Great guy. Please use him. Highly recommended. 😊
rebecca masterson
3 years ago
Quick, professional and friendly. Solved the problem on a holiday with no extra charge.
Joanne Gohitan
2 months ago
Super friendly service, very clear about steps of procedure and the corresponding costs.
Elaine mcclure
2 years ago
Shandeen Gomez
4 months ago
Jonathan Arnold
2 years ago
Chuck Paquet
11 months ago
Great job clearing a seriously clogged sink. Very happy with the work.
Lori Feinstein
a year ago
Shawn Chapman
2 years ago
They were very professional, gave me very good information. I greatly appreciated the awesome customer service!!
Gage was terrific! Polite, knowledgeable, professional!
Tawnee Mofford
2 years ago
Christina (Chained Pearly Whites)
a year ago
Very professional service from Juan. He was great at explaining everything he found and was able to fix the issues with the toilet and shower drainage. Would definitely recommend Roto-Rooter and Juan!
Craig Holzinger
a year ago
I had a great experience with roto rooter. Fast and professional. Will use again.
William Harris
2 years ago
Lorenzo was a superb technician.
Quinton was professional and explained everything as he went.
Jamie Sullivan
3 years ago
Marco’s was very professional & knowledgeable. He was upfront about the cost and did very good work. I would hire him again for sure.
Ashley Wilcox
2 years ago
Patricia Sandino
2 years ago
Sherry Sanders
2 years ago
Mason and Anthony did a fabulous job.
So great.
After calling many other local plumbing businesses this morning (and wasting my time with them), I called Roto-Rooter and they sent someone out a few hours later to unclog my sewer line. Jhonatan was friendly, professional and courteous. He made sure the drains were clear and free so I wouldn't have further issues. I am very happy and will call Roto-Rooter 1st from now on.
Very professional. The tech provided numerous options and provided good advice on how to avoid issues moving forward.
Very professional service.
Toilet was stopped up. Promptly resolved.
Mark Kreitner
2 years ago
Great experience. Crew did a great job of explaining issue and showing verification that issue was resolved. Highly recommend.
Constance Lumumba-Perez
3 weeks ago
Victor and Juan were very helpful. They explained the problem to me and were transparent about the cost. Ultimately, it’s service was outside my budget but I really appreciated the customer service.
Cindy Hendrickson
2 years ago
Mason and Anthony came out and cleared out back water valve to remove all sewage from in our home.
Rebecca Kossmann
2 years ago
Same day service,Quick, friendly, concise. Will definitely call again.
Great job - Louis was very professional, wore a mask
and was extremely polite. He was fast and clean.
Brenda Olson
6 months ago
Oliver and Andrea were excellent! Arrived on time and we’re very professional. The kitchen drain had a lot of buildup all the way to the main and used multiple snakes to get it unclogged. Very knowledgeable and helpful information to avoid future issues. Thank you!
DONALD GOSSER
2 years ago
Alissa Emmitt
2 years ago
Mark Wlodarczyk
2 years ago
Mommy & Zo Baldonado
3 years ago
The Mystery Viewer
a year ago
The service was great and it all started with tom. He was extremely professional and courteous. Then the tech name was Andre. He was not just professional but also informative. I will be calling them up again for any other plumbing issues i have.
Debbie McChesney
a year ago
Excellent Service....Came within an hour on a sunday...Pricey...but very fast and they got the job done...
Mason and Anthony came out to my dads house and cleared out drains. they were very knowledgeable and prompt. would use again
Jeannette Suarez
2 years ago
Valentine came out within a couple of hours and was able to check out our problem with some sewage backup from our septic system. He was professional and knowledgeable, and provided much appreciated education regarding our septic system and the necessary maintenance. Would definitely use Roto-Rooter again and request Valentine as our technician.
Marlene Deeter
3 years ago
I like the idea of having all that needed to be done within one company. fixed problem inside, outside and set up financing. Employees that came out were friendly, respectful and I must say they left my yard looking like they never were there. Surprising
undefined Jo
4 months ago
Great technician, very nice and informative!
They did a great job on a complicated project! They were polite and professional. I would definitely use them again!
Chalice Krause
a year ago
I was very impressed with the service I received today. The gentleman that was here explained everything to me and took the time to talk to my father also. He was very neat, professional and friendly! Not only did he do a good job but this gentleman should be recognized for his professional and friendly demeanor.
Rachel Riddlebaugh
2 months ago
Very thoughtful and completely combatant
Thank you so much!
Kimberly Spooner
2 years ago
We have tree root problems at our home and Roto-Rooter is efficient, available, and reasonably priced.This is our second service performed by them, so we are happy enough to call them back.Thanks for the great service and care.
Rachel Robinson
2 years ago
In and out, fast service. Nice technician. Kind of pricey.
Preston McMurry Jr.
3 years ago
Service was provided with professionalism, helpfulness, information, suggestions, and friendliness.
Rafael Escobedo
2 years ago
Great guys, fixed our plumbing issue. In and out.
amy pendergraft
2 years ago
Friendly, wore mask and shoe covers!
Jennifer Randolph
2 years ago
Jack Chandler
a month ago
Had a clogged shower drain, 3pm Saturday. Called and within 2 hours they arrived and fixed the problem.
Mauricio with Roto Rooter was amazing! The irrigation system valve broke, which was attached to the main line into the house. I had to shut off main valve until he came to the rescue and capped off the problem. He was patient and kind and the price was great for a late Saturday night emergency call! Thank you!!!
Quick service and reasonably priced. Got a $60 coupon online
Martin Del Castillo
2 years ago
Josh was outstanding. I truly appreciate his professionalism, response and customer service! Thank you...
Maggie Bilger
2 years ago
Austin Fryhling
a year ago
Carly Traxler
2 years ago
Very professional & we were able to get same day service. They were thorough and clear about our options to treat the issue.
Dixie Hackstedde
2 years ago
Unclog toilet and sewer line
Martha Garcia
2 years ago
J.O.I. Property Management & Real Estate
2 years ago
Rafael Peterson
2 years ago
Fantastic service. Very fast turnaround & honesty advice. Highly recommend
sabas sanchez
2 years ago
Brandon Zavala
2 years ago
chris fritsch
2 years ago
Andre was very and professional and very nice and careful
Linda Johnson
2 years ago
Rachel Harkins
7 months ago
They fixed both toilet issues but I could not believe what they charged to do that. $650 to unclog toilets is absurd.
Gordon Bennett
3 years ago
Brandon James
3 years ago
Very professional and knowledgeable. 1st class.
Thad LaMastres
2 years ago
susan Johnson
2 years ago
Had sewer line cleaning preventative maintenance done.
Bonnie Lou Coleman
2 years ago
Travis was amazing and kind! He was super knowledgeable and very helpful with questions. Thank you for coming out service was fast and quality! It was a clog 49-50 feet down!
the blue toaster
2 years ago
We had an Easter plumbing back-up emergency that they came to the rescue after another company could not make it. Our service guy got us in working order but recommended a camera crew to see what was really going on. He set up that crew for next day who found a blockage and had it cleared and new clean outs installed the following day. All of our service guys were professional, compassionate and careful with our property.
Melanie Hansel
11 months ago
Great customer service, customer oriented, went above and beyond customer service. Hooked up washer. Saved us money on coupon and washer works great, after I figured out how to use it
Mason did a professional job.
Ramneek Mathur
2 years ago
Our plumber Andre was wonderful and provided excellent service and education.The frustrating part of the experience was the fact that once it was determined that a new garbage disposal was needed, I was told to go and buy one while he then went on to other calls, then contact him back and then he had to come back again to install it. Due to how busy he was, it took several hours for him to be able to come bsck to complete the job.If we would have purchased one from off the truck it would have been substantially more money.
Britni Gallello
3 months ago
Response time was great. Super fast. They found the issue and explained it to me. Told me I would hear from them ASAP about a quote to fix via email and a phone call. That was a week ago, and I’ve since hired another company to address the need.
Was respectful and provided great advice. Great technician
Lucille Whiteside
a year ago
The plumber was timely, gave clear options. Left the area clean, was friendly, efficient.
Parker Nielson
2 years ago
Mason came out and did an amazing job unclogging our drains!
Christopher Snyder
3 years ago
Mario was great. He talked to me about the problem and the choices I had to fix the issue. I would use this company again.
They were quick and professional. Cleaned up after themselves.
Mauricio came out to take a look at my hot water heater and replace the hose bib in my backyard. Mauricio replaced the hose bib and drained the hot water heater so quickly! I will only ever call Roto Rooter for plumbing issues. They are the easiest to work with, the nicest, and get it done right the first time. They always take the time to tell me what they are doing and educate me so I understand.
Had a clogged drain and Mason came out the next morning and had it done in about 30 minutes The service call was arranged on Roto Rooters 24 hour call line which was very helpful in getting prompt service.The technician ( Mason) was very courteous and helpful.Overall We had a great customer experience.
Nick Mastrodonato
2 years ago
Andre was super knowledgeable, friendly, and helpful. Was able to fix my problem on a Sunday night around 7:00pm when I called around 5:00pm. Very happy with how fast he was able to get here and with all his assistance.
Plummer was very pleasant and helpful.
Mason was very attentive, professional and courteous. He answered all of my questions and fixed the problem we were having quickly. I would recommended Roto-Rooter and Mason to anyone looking for their types of services.
Bradford Kossmann
2 years ago
Great service
I had a minor plumbing emergency on a Sunday and the plumber was able to get to me within about an hour of my call. There was no charge to diagnose the problem, and he was completely upfront about the costs to do the work. The repairs were made very efficiently and professionally
My laundry drain was clogged so I called Roto Rooter the office staff was pleasant and the Service Technician did a great job . Thank you Roto Rooter
Jaime Ramirez
2 years ago
Mason was great and cleared my line and fully inspected with camera
Alejandra Castaneda
2 years ago
They were very nice and were able to unclog the drain in no time. Will definitely use again!
Manuel Samorano
3 years ago
Troy and Chris, were very friendly and professional. They most certainly are the kind of employees Roto-Rooter should value. I would recommend them both to anyone ! Outstanding Service. Thank you.
The service tech that was performed the work was very knowledgeable and personable!
Courtney Meola
a year ago
Emil did a great, professional job on my plumbing in my new apartment. He was knowledgable and very helpful. I would definitely recommend him and roto to anyone and will use them again.
nancy atherton
a year ago
Oliver came out from Roto-Rooter for a toilet issue. He was on time, very professional and friendly. Before Oliver started any work he explained what issues it could be and the associated costs, which was nice to hear up front. He completed the repair and cleaned the area. Before paying he made sure it was work in correctly. I am very satisfied with the service tech and will not hesitate to call Roto-Rotor again.
Zach Casalena
2 years ago
DeForrest Woodward
a month ago
Roto-rooter scheduled same day within an hour and arrived within 2 hours of scheduling / total time to arrive. Victor, the technician, had the drain in kitchen sink cleared totally within half hour of arriving. The drain had been plugged so badly before, it had taken several hours to drain an inch of water or less. So, I would highly recommend this company for others, and if we need plumbing work again, they will be who I call.
He was super transparent and helpful! He came right away and cleared everything up within the hour.
Andrew Andrew
6 months ago
Great service, Oliver did an awesome job he was on time, helpful and friendly. Will definitely use again.
Laila Pickard
2 years ago
Angelica Solis
a year ago
Called Roto-Rooter and within an hour on a Sunday morning our service has been completed! Great service, friendly and professional.
Extremely professional, good looking, and provided us with a free estimate. I will be calling back for future service.
Our garbage disposal wasn’t working so we called Roto-Rooter to see if they could fix it. Emil came out and was professional and efficient. He diagnosed the problem and had it fixed within a couple minutes. Whenever we experience any plumbing or drain related problems in the future, Roto-Rooter will be our first call thanks to Emil.
Mason came out and cleared our sewer line 122ft to the city main. He even inspected the line for a reasonable cost and treated our line with an enzyme treatment. So satisfying to have a company come out and take care of all our problems in an hour.
Debbie McKinnis
2 years ago
Anthony was efficient and decisive in finding the problem and correcting it.
Very professional...... came out on a Sunday and resolved our problem.
logan prosser
2 years ago
Thankful for their professionalism in such a stressful time! They explained everything and were very knowledgeable! Will use again!
David Grez Contreras
3 years ago
My tech jhonathan was very helpful in helping us diagnose our plumbing issues. As well as being an absolute professional.
The technician you sent out was very professional very courteous and he did a great job we appreciate it thank you very much
Lisa Sutherland
2 years ago
michael carrasco
3 years ago
Andre did a fantatsic job fixing our sewer and drain. We called in the morning and he arrived with an hour. He was very respectful and responsible when it came to social distancing. He wore slippers, gloves, and stayed 6 feet away. After completing snaking our tub and toilet, he disinfected our entire bathroom. Thank you for a wonderful job!
Bill woodruff
3 years ago
Valentine did an excellent and thorough job.
Slow kitchen drain. Andres was very professional and provided quality service.
Wish roter-rooter service charges were not so expensive (especially for repeat customers like us. We have been using roter-rooter for over a decade).But was very satisfied with Andres service
Very prompt and efficient
Techs were very professional and explained in detail the issues I was experiencing.
Jason Shumberger
2 years ago
Forrest Cowie
2 years ago
Had a leak on the first floor at 0700. Other business where unable to do same day appointments. Roto-Rooter, with the care and attention from Anthony, were able to make it to the property by 0900. Succinct attentiveness was able to solve the concern by 1000. For poor situations, Roto-Rooter's Anthony was able to repair, guide and offer after flood assistance to end in a brighter light. Thank you, Anthony and Roto-Rooter. Hope to not need you but i know a bad day may only be a frustrating morning with your help.
Heather Banks
2 months ago
I have a regular plumber but thought this would be quicker. They quoted me $1,500 to do what my regular plumber did for $125. Yes! No joke!They also told me the drain in my brand new bathroom was too small, instead of popping the drain cover off & removing the hair in the catch. These people have no knowledge of plumbing. I would NOT recommend them! I think they throw out unfounded numbers & ultimately are ripping people off. Will never, NEVER call them again!
Norma leticia Morán
a year ago
On time and professional
Awesome guy and super quick! Professional and knowledgeable when it came to the trade.
Oliver was excellent! Very knowledgeable, respectful and got the job done quickly. He made good suggestions and I look forward to him coming out for any future repairs. Thank you!
Armando was great. Professional, detailed, and thorough in the work that was done. I really appreciate the service.
The plumber came at the time they said, he was professional and got the toilet and tub running, very attentive and courteous person, his name is Troy Robinson, my husband and I are please with his
service.
Gordy Mefford
2 years ago
We had a big emergency. Mauricio was outstanding and very professional in fixing the problem the right way. I can highly recommend Roto Rooter.
Saturday Night We had a pretty bad backup in two of our toilets that ran up into the shower and tubs, called them and Luis showed on time, he explained clearly the options we had and what was going to be the cost right upfront. He was able to clear the blockage right away.Highly recommend them.
Michelle WriteSupport
a year ago
Service (Luis) was prompt, personable, & professional. He was thorough & patient & solved our problem quickly! Would use this company & this tech again.
Andre was amazing and did a great job. Had a little issue with dispatch as they said he should have been an hour earlier. Overall great job.
Michael Powell
2 years ago
Jonathan Turner
3 months ago
Called about a slow drain on one of my Bathroom Sinks. Before ANY work or even any diagnostic was done to determine what may be the issue, he said This will be at least $400. Ive used Roto-Rooter in the past, but this experience has probably soured my future potential business.
Similar Items
Bayview Plumbing Services LLC
