Jamie Simmons
2 years ago
We called for an appointment to have our tub unclogged, to replace a valve to our ice maker and see why our kitchen sink was having hot water problems. Bill and an assisting plumber were out within the hour. They were friendly knowledgeable, and thorough. They discovered 2 corroded valves, one leaking, that we were not aware of. The called the city to gain access to the outside water turnoff. Everything was completed except the faucet, within 3 hours. They cleaned the areas they worked in before they left. We actually bought a faucet after they left and they came back before the end of the same day to install it. It was a tiny work space , making it very difficult to install. He did not raise the price of installation even though it took 3 times longer than normal. Becca, their dispatcher was very good at what she does. She was friendly and efficient. When we called back in the afternoon to schedule the faucet installation, she said she would get him out before the end of the day so we would not have to pay the higher emergency rate on the weekend. We have found a plumber, at last, that we would be more than happy to call again if needed in the future. They earned every penny we paid. Great job guys!