Best Plumbers in Austin, TX

Theodore cleared my main line to my house and got everything flowing. Very knowledgeable master plumber.

The plumber was very professional and was really good at explaining as to why things were happening.He is even very knowledgeable, explained everything to me and I would highly recommend this company. I understand why this company is called by all of the people near the local area.

As a loyal customer, I cannot speak highly enough about Dear Plumber, the top-notch plumbing company in Bastrop. Whenever I encounter an issue, I never hesitate to reach out to them, and without fail, they promptly schedule a service appointment. The level of service they provide is truly exceptional, and their pricing is fair and reasonable. I am consistently impressed by their professionalism and commitment to delivering outstanding service. Dear Plumber is undoubtedly the go-to plumbing company in Bastrop for all your plumbing needs.

Luke is a fantastic person to do business with.

I used them a few months ago to replace the indoor unit at a rental home and the install went great. I was very pleased. And I was happy to find a company I could rely on to do a good job.Fast forward to yesterday, I called them to check a Trane unit at another home. The fee to come out was a reasonable $75. The tech came out and found that a mouse had chewed through a wire at the outdoor unit. They wanted an additional $120 to splice in a new wire and reprogram my thermostat.When I asked why the thermostat would need to be reprogrammed, he stumbled over his explanation, finally saying the error codes needed to be cleared. I know for a fact that you only need to reboot the thermostat via the wall switch to clear the error codes (I was right, btw). He calls me back and agrees to just change the wire for $80. Fine. It's still expensive, but at least it'll be done.When I checked the job this morning, I could see the old wire leading right up into the unit. I'll edit this if I find a spliced in wire when I check tomorrow morning, but I assume he just used the slack in the wire to reconnect to the control board.In addition, he broke the plastic housing on top of the condensor in two places, and left the sharp edge of the panel rubbing against the wires going into the unit. See the photos.When I called to complain this morning, the service manager told me it was his honest opinion I had intended all along to find everything wrong I could with the job so that I could get out of paying for it. At least he agreed to refund the entire amount, but now I have an outdoor condensor that looks broken as I try to sell the house.I have all the calls recorded in case anyone in management at Christianson wants to hear them.

Interview process was great they were respectfully and welcoming and decisive in making known what they were looking for in a tech as well as making know the scope of work