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A A Cassaro Plumbing Co

A A Cassaro Plumbing Co


4327 W Sunset Rd, Las Vegas, NV 89118

SERVICES


Reviews


T D
T D
3 years ago

Angela Ghilarducci
Angela Ghilarducci
6 years ago
My Mom who is disabled, had a toilet issue. I contacted AA Cassaro Plumbing, and they were there THAT VERY DAY first on their list. I was a priority to them. They made me feel like a VIP from the start. They advised me on ALL of my options, and was THERE FOR EVERY STEP to make sure ME the customer was HAPPY.. I HIGHLY recommend them! Thank you TOMMY and ADA and Jennifer and Jacob for EVERYTHING and of course Mr. Cassaro for ALL KNOWING CUSTOMER FIRST!

Vernon Brooks
Vernon Brooks
4 years ago
My go to for plumbing services.

Root
Root
3 months ago
Found this service via referral from a trusted friend. They did a great job the old school way. No camera no B.S. quick and clean at a fair price. I need them again today and asked for the same crew Tim and George they were available and handled it like champs. These guys are trustworthy and I highly recommend them. So glad I found them as I have an old place and they get it.
Thanks to the staff and particularly Tim and George.

Albert Huizar
Albert Huizar
4 years ago
Just getting my guys chk. Go CASSARO!

Al Huizar
Al Huizar
3 years ago
Plumbing service is good but don't Recamend working there. Pay never stays the same for a 40 hour work weekamong other issues there.

Brian Wraase
Brian Wraase
2 months ago
I've been calling scenes Friday and it's now Monday with no response and finally they tell me after I call them again. oh we can't get there until Wednesday this unexcusable to engor a customer for service makes think how poor there service could be they advertise same day service. Not true if I'm experiencing this

Robert Marchand
Robert Marchand
7 years ago
They never showed up. They never called to say they were not coming out. Piss poor customer service......

Cosmic Cowboy (Bob)
Cosmic Cowboy (Bob)
10 months ago
I do my own home repairs and have considerable experience in many aspects of home construction. There's some work I just don't like to do or is simply heavy and needs multiple hands. This is what I hire out for. With that said, this plumbing company is very kind, thoughtful, and knowledgeable of the work they do. They do give you a good estimate straight up front and are very attentive to the work that is done. I would highly recommend their services.

Mike Barbuti
Mike Barbuti
2 weeks ago

scott mitchell
scott mitchell
2 years ago
The best service and work ever by a contractor in Las Vegas-Henderson NV. On time, professional, reasonable, nice people.

chuck De Los Santos
chuck De Los Santos
8 years ago
No words can truly describe how important they made me feel. We had a sewer back up problem which turned out to be tree roots clogging up our sewer line. From the very moment they made contact with me to the moment they completed the work of restoring the line the way it was suppose to function they acted and treated me in a very professional manner. They explained from the start what had to be done and how long it would take. They were true to their word and we experienced very inconvenience. The plumber who actually did the work ( Ben ) was very knowledgeable and explained and showed us what had clogged up the line. But I believe that the person who made us feel more at ease and handled getting our insurance company to authorize work to begin immediately was Denise Miller. She knew that we had sewer back-up into our newly tiled bathroom floors on 2 occasions and made sure repairs would start before it would happen again. What a godsend she was. We would highly recommend A A Cassaro to everyone. Hard these days to find
contractors who are true to their word but this company showed they were. Thanks

Dayana Kamenova
Dayana Kamenova
5 years ago

R. A.Nichols
R. A.Nichols
3 years ago

Mike Quarles
Mike Quarles
2 years ago

Nicholas Montana
Nicholas Montana
a year ago
The definition of a Class Act is AA Cassaro Plumbing...

Joe Rammos
Joe Rammos
4 years ago

Benjamin Kay
Benjamin Kay
a year ago
They redid my house when I had a complete flood leak when I was in Rome Italy

AVANTIQUATTRO LLC
AVANTIQUATTRO LLC
5 years ago
Utilized them twice as of today, awesome response time with knowledgeable plumbers, no wasting time trying to figure out what was wrong, reasonable pricing and to top it off , great customer service;

C Panlilio
C Panlilio
4 years ago
Love these guys. Fair. Professional & family owned. They've been in the business for years.

Brian Smarr
Brian Smarr
2 years ago

Rebecca Miller
Rebecca Miller
9 years ago
Hard workers! My normal plumber referred me to Cassaro Plumbing for some sewer work we needed to have done at our commercial property. They were polite and tried many solutions. We had a tricky problem that took a lot of work and a ton of figuring out but they stuck with it and still charged me a fair price.

I'll be using them again when I need work my residential plumber doesn't do (although, I hear Cassaro does residential, too).

Eagle “Eagle” G
Eagle “Eagle” G
4 years ago
My HOA contracted Cassaro Plumbling because of its good business practices. I beg to differ based on my personal experience.

I have a 1st floor condo. On Monday my bath ceiling was leaking. I notified my upstairs neighbor (condo). Together we notified our HOA, and the HOA told my neighbor what to do. The HOA refered Cassaro Plumbing to resolve my bath ceiling issue. Tuesday we contacted this company for an appointment. Cassaro set it for. 2-28-19 between 12pm & 2pm. Thursday after 3pm they had the nerve to want to reschedule my neighbor and I far 4 day-away
appointment.

My neighbor and I had to contact our HOA TO DISCUSS CASSARO’s DISCONSIDERATION:
*MY MOTHERS TIME OFF OF WORK TO WAIT FOR CASSARO TO DO A JOB THAT THEY WANTED TO POSTPONE
*MY NEIGHBOR’S HUSBAND’S TIME OFF OF WORK WAITING FOR THIS COMPANY TO SHOW UP.
*CASSARO CALLED AT 3:30PM TO WANT RESCHEDULE FOR MONDAY, 4 DAYS LATER.

Thanks to our immediate complaints to the HOA about this company, we got an appointment for 3-2-19.

bill megill jr
bill megill jr
4 years ago

Christina Cassaro
Christina Cassaro
a year ago
Im biased buuut they are the best! They built their 40 some year business off of punctuality, service and skill.
Also! If you are sick of a stinky bathroom after your loved ones spend close to an hour in there, ask about the Miracle Seat!

SCY Phone
SCY Phone
7 years ago
My company has literally spent thousands of dollars with this plumbing company. Every time they came for the same issue they sent a different plumber so we would have to explain the situation over and over again each time. Every single plumber that came out offered a different solution at varied levels of cost to us and our landlord. We have old pipes and tampons, wipes, and toilet paper get stuck in there. They suggested a clean-out after coming multiple times to the location to snake the pipes because they said that we would be able to snake it ourselves, which cost hundreds of dollars, and that didn't work and we couldn't snake it ourselves. They suggested that we flush the pipes, we did this twice, costing hundreds of dollars, that didn't work. They came and snaked no less than 6 times over a six month time period. The last time they came I was out of town and my assistant was there. They snaked and reported that there was actually nothing wrong with the line, but happily charged us another $170 for the work of doing nothing. We finally resolved the problem ourselves by putting in a new toilet. We did the work, we didn't have Cassaro do it, and we haven't had a problem yet since putting in the new toilet. We paid them thousands to do all this work that never resolved the problem when all we needed was a stronger flush toilet. To make matters worse when they came the last time since I wasn't there they couldn't collect the $170 check. They sent us a bill. I tried to pay online and over the phone but they charge a 2% fee for using your debit card. Credit card fees are standard for clients to pay you this day and age. When I complained about the fee and how we had spent a great deal of money with them they told me I could go elsewhere and Rosanna said I could knock myself out when I said I was going to report them to the BBB. What kind of customer service is that???? They send different plumbers every time, who offered us useless, expensive, and different non-working solutions every time, then squabbled over a 2% fee when I wanted to pay them their $170. I hope the extra $3.40 was worth this review and the loss of all our future business and any business I might have referred to them, which I am in the habit of doing for companies I get good service from. I'm sending them a check because it's ridiculous for a company in 2016 to charge a percentage for paying with cards. Wake up, it's not 1980. I have such high standards for customer service. It bothers me so greatly to be treated this way. Customer service is always the most important part of a transaction to me. I'm so terribly disappointed in the way I've been treated and especially with the interaction with the people on the phone. All for $3.40. What a waste.

Nitza Bazak
Nitza Bazak
5 years ago
Extremely nice and proffesional .

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Hours


Thursday 7:30AM–4:30PM

Friday 7:30AM–4:30PM

Saturday Closed

Sunday Closed

Monday 7:30AM–4:30PM

Tuesday 7:30AM–4:30PM

Wednesday 7:30AM–4:30PM

Location


Manager


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