Michelle Nail

5 months ago

Prompt response and arrived when they said they would. Friendly and professional, Jimmie resolved my issue quickly!! I will definitely call Perfection Plumbing in the future. Highly recommend!

Al Pi

a week ago

They were assigned by my home warranty company and came within the time window assigned and gave me a heads up when the technician was on his way. Rick, the technician, diagnosed the issue (a clogged kitchen line which turned out to be clogged quite a distance from the sink) and found a way to address it first from inside and then had to work on it outside. He addressed the issue, made sure it was resolved, and explained things and answered all my questions in a knowledgeable and helpful manner. I highly recommend him, and if Perfection Plumbing has other professionals as good as him, then I would recommend Perfection Plumbing as a whole, as well!

William Nemeth

5 months ago

This business was contracted through Choice Home Warranty for a small wet stain in my ceiling. There is a bathroom above this wet spot but that bathroom is never used outside of the weekly flushing of the toilet and running bath water to clean it. I even ran all water sources in this bathroom for 20+ minutes when the spot was first noticed to see if this bathroom may be the issue and the spot didn’t get any worse. When the tech arrived, he inspected the bathroom and found a crack in the tile of the plastic tile side wall that is 1’ ABOVE the height of the SHOWER HEAD as well as two pin hole size openings in the silicone around the tub/wall and suggested that’s his opinion of where the water is coming from. I’ve never ran this shower head, only the faucet for cleaning, so not sure how he thinks that much water could have passed through either of these. I even reiterated to him that this shower/bath has not been ran since this wet spot worsened and he continued to stick to his story and that I should hire a grout/tile specialist to come patch the tiles. When asked to cut the ceiling to the underside of the tub to see if it was in fact the issue, he was only willing to cut to see the drain line of the tub which had already been out ruled out by me running water for 20+ minutes and the damage staying the same. Long story short, I don’t know if it’s incompetency or unwillingness to solve issues through home warranties but I was not impressed by this company’s work nor Choice Home Warranties. Would not recommend either. At the very least, you should be able to advise your clients as to what you see best resolves the issue whether it’s through home warranties or through the company itself.Before allowing this company in your home and getting scammed a service fee call, go see all the other 1 star reviews left by people who also had their home warranty contract this company out.

Colleen Daugherty

5 months ago

Jimmy came to our house and was extremely professional and informative. I would definitely recommend Perfection Plumbing because of the service Jimmy provided.

Jessica W

3 months ago

Great service! We were assigned Perfection Plumbing through our home warranty company (Choice) and I was nervous at first because a prior plumber through the warranty canceled on us last minute (literally an hour before installing the new water heater). But once I looked at their reviews I decided we might be in good hands. I'm happy to report that they came out, diagnosed, and replaced the water heater all within the same week. Communication was excellent and the plumbers showed up exactly when expected. I may not renew the home warranty, but I'll definitely call Perfection Plumbing the next time we need some help!

Brittney Charles

5 months ago

I was referred to this company by my mother’s coworker . Very pleased with the professionalism of Jimmy . Jimmy was very efficient and informative . He was able to fix our clogged toilet at a very reasonable price ! Will definitely recommend for your plumbing needs .

Lani Wilson

4 months ago

We hired Perfection Plumbing to perform a repair on a sprinkler system. The repair took less than 20 minutes. Quick response time & professional. Highly recommend!

An V

a month ago

I never write any reviews but always see the reviews to do business. Now I feel a responsibility to share my experience with this business so other can have the benefit to make their choices. We called Perfection Plumbing company for a plumber to repair the water leakage. First, Nelson, the plumber tried to open the valve from inside the pantry to stop the main house water supply but it did not happen so, he closed the emergency valve from outside. But the way he twisted the inside valve to open a little water started dripping from there and we didn’t notice until the whole kitchen and dining sheetrock got wet and damaged which cost us to repair $9000. Not only that when he was fixing the upstairs bathroom he left the bathroom water running for three days. We were shutting down the water from outside and opened it only when we needed water for a drink and bath. We filled the tubs to use for the toilet. We complain about it but no use. Nelson fixed the leak but he broke the bathroom tiles to get access from there because he didn’t want repair from the outside which was already open. To repair the bathroom cost us $3000. It took two months to repair all this damage. When my tiles were up and we tried to run the Tub Spout that Nelson had installed during his repair did not work. I called Perfection company about it but he refused to come and look. He wanted us to make another work order. It was a super exhausting and dissatisfying experience. I found this company very unprofessional. They overcharge for everything. I will never use them and will never recommend them to my family and friends ever.

Anissa Shantele

a month ago

I am very pleased with and highly recommend Perfection Plumbing. Rick and Joseph did an ahhhmazing job. Very thorough and efficient. Thank you!

Ms Baker

4 months ago

I used Perfection plumbing for the last freeze (2021). Perfection plumbing stated they replaced all of the old copper pipes under the house. Here we are again in another freeze. The pipes burst. We still have old pipes, which were supposed to have been replaced by Perfection. Needless to say, all of the old piping was not replaced as stated. I'm not a satisfied customer.

Cynthia Boutte

6 months ago

Jimmie was very professional in his work ethics and installation was very well done in a timely manner.

Jordan Faykus

2 months ago

Joseph and the Perfection Plumbing team were great - fast, responsive, and professional. Thank you!

Jeff Baldwin

6 months ago

Perfection Plumbing’s service and technical support proved to be just that “perfection”! Their service level combined with the professionalism and thoroughness of their technician, Ricky Goodwin, was exceptional. Ricky arrived on time and completed the installation process thoroughly and efficiently. He delivered the service/support that resolved an issue with the warranty company by stepping in to replace my outdated toilet when my initial claim was rejected. The Perfection Plumbing team acted on my behalf by collaborating with the warranty company to ensure that the need to replace was due to normal wear and tear. Their experience in handling these types of claims reassured all parties that the claim was justifiably approved and completed. Perfection Plumbing, without question, has become my “preferred” plumbing contractor going forward.

Mary Gregg

7 months ago

Perfection Plumbing Houston’s,Jimmie and Ricky was prompt, professional, courteous and efficient. Couldn’t ask for better service!Soon as the parts we ordered from Rheem(still under warranty) were in, they came the following day and fixed our water heater. I had hot water in less than hour.I would definitely recommend them!

Audrey Lacour

6 months ago

We received great service from Jimmie. He was professional, knowledgeable and timely.

Ortega Juan

8 months ago

I was impressed with Rick’s professionalism and expertise. Rick was able to quickly identify the root cause of the problem and addressed the issue in a timely fashion while providing tips on how to recognize/mitigate future toilet leaks. He provided outstanding service and exceeded my expectations. I highly recommend Perfection Plumbing.

Cheryle Ross

8 months ago

Rick was on time and job completed in a timely manner. Rick was knowledgeable and friendly.

hank denton

11 months ago

Jimmy was the person who fixed my plumbing problem, and it was not easy to find. He would not give up and kept trying different options until he found the stoppage and cleared it! Outstanding work, right on time and very professional at his job.

Aaron Ferrer

a year ago

Jimmy was in my house on the same day I called them! They worked with my schedule and urgency to stop the clog gage from my bathrooms. I only payed the deductible for my home warranty, super cheap. Very professional, was in and out in 30 mins. Crazy fast and got the job done!

Chelsea Lewis

11 months ago

Perfection Plumbing save the day! My daughter dropped my diamond earring down the sink and Perfection Plumbing retrieved it before it got lost in the drainage system. They were Professional and Affordable and I would definitely use them again.

LJ LovinLife

a year ago

Perfection Plumbing was sent through our home warranty for our Garbage Disposal woes. Jimmy was professional, kind, on-time, and quick at finding the problem and fixing it. We gave him a tip because he definitely deserved it! If we have any other plumbing issues Jimmy is now our go-to. Thank you Jimmy for being one of the good ones.

Keira Hardy

2 years ago

Home choice warranty assigned this company to repair my garbage disposal. The appointment that was initially scheduled was canceled the next day to one later in the week... no problem. My next appointment was canceled after I called about them not arriving because the technician had an “emergency”, mind you I already took the day off from work. They rescheduled to the following Wednesday. I confirmed the appointment the day prior and took the day off...again. Wednesday I called because again they didn’t show and was informed my appointment was canceled because I didn’t answer my phone that morning when they was in the area. No one came to my home, no one rung the doorbell but you tell the warranty company you canceled because I wasn’t home and didn’t answer my phone. I have missed out on two days of wages due to the unprofessional service of this company. If they were in the area during my appointment time why didn’t they come by? If you are assigned this company request a new one. Choice warranty still has yet to find a solution to fix this situation.

blackchery1014

3 years ago

Jimmy was prompt. Jimmy was Professional. Jimmy offered World Class Customer Service. He did not stop until the problem was resolved. The washing machine had water backing up. He took his time to figure out was causing the problem. His skills in this field are remarkable. I give Jimmy and Perfection Plumbing 10 stars, and thumbs up. I will recommend this company to my friends and family.KoKo

Lanette Webber

2 years ago

Jimmie came to the house on 6-30-20. He was actually early which to be on time is to be early. He was very professional and polite. He took care of the issues in a timely manner and did not try and price gouge. I will highly recommend him and his company.

ARMINDA LAZARO

2 years ago

JUST WOW WITH HOME WARRANTY PLUMBING SERVICES.I thank to all who put the reviews from home warranty services.I didn't want to put a star yet, but didn't allowed me, so I put 3 since we're waiting to have done the repair of a leaking pipe and replace the water heather. But I'm amazed the reviews and comments on home warranty. My question is why the level of the service using home warranty has to be so poor? Client is a client and is getting paid for; it should matter their reputation as a service company. We really are praying that Perfection does a right work on our house and the home warranty covers what should be.I promise I will submit my review when the work is done.Thank you!

Jonathan Clayton

2 years ago

Jimmy called ahead this morning, arrived on time and demonstrated a professional attitude and attire. He was able to locate the leak and make the necessary repair in a timely manner. He wore a mask and was considerate of our things. I recommend his services. Many blessings, J

Larry Wiseman

2 years ago

As read from other reviews, don’t waster your time with this company. Filed warrant claim with Choice Home Warranty when finding a water leak. They dispatched Perfection, Jimmy. Their technician informed my wife he could not repair since he would need to cut Sheetrock and would need to get authorization from Choice. He left. I called his office and insisted they return and identify the leak and cutting sheet rock would be acceptable. Jimmy returned, made most terrible looking cut about a foot from where sheet rock showed water. He then informed my wife the leak was maybe a drainage leak and could not repair. Left again leaving us a mess to clean. Don’t wast your time with this company of Choice Home Warranty

On Point Cleaning Solutions

a year ago

We used Perfection Plumbing a second time for another issue in our home. They did not disappoint. I called late Friday and got an appointment for the next day. We also received a text prior to their arrival. The scheduler informed me of the fee to come out (very reasonable) which was then taken off the final bill.The technician wore a mask, listened to the issue I described and got right to it. The problem was resolved in about half an hour. I paid via Venmo and he was on his way.I will say this - if you notice an issue with your plumbing, don’t delay on getting it fixed. Call someone out immediately to avoid creating a problem that is more complicated, timely and ultimately costly to fix.We are super pleased with this company and we are recommending them to everyone we know. Thank you!

On Point Cleaning Solutions

2 years ago

We were very impressed with the company. We called them and someone was in our home to fix our leak within the hour. The person on the phone was knowledgeable and professional. The plumber was polite, wore shoe coverings and a mask and took the time to explain everything to us. We definitely recommend this company. Thank you for your hard work and amazing customer service!

Henna Haroon

a year ago

Rick was absolutely the best plumber I've ever met. He was professional and precise. Very considerate about both mask wearing and keeping the work area clean. He gave advice about upkeep I didn't know after years of being a homeowner.

Abrian Nelson

a year ago

I was most impressed by the price and professionalism of the staff from the young lady who answered the phone to the service technicians who have come to my home to service my plumbing issues. I love their motto, It doesn't have to be expensive to be professional. Their prices are always better and I can not say enough about how professional this company conducts their business. The plumbers are always well groomed and polite. They always have what they need on their truck or they go get it and return the same day! By the way, they always call and give a more exact time when they will arrive because they know your time is valuable!

Silver Abigail

2 years ago

Mr. Nelson and his team are absolutely amazing! They came early didn't leave a mess and even cleaned my floor! They are polite and efficient I can't give enough of a glowing review about them. When I do my bathroom remodel they will be my first call!

Tash B

a year ago

I contacted Perfection Plumbing, they were responsive to calls. I had 3 conversations to confirm the appointment with Nelson to give a quotation for a remodel job. Nelson demanded $75. Fee that was not identified in the calls to set up the appointment. 3 weeks later Nelson leaves me a voicemail with the price.I would not recommend Perfection due to hidden charges, lack of professional courtesy, and unresponsiveness.

Blazin Shadez

2 years ago

After having a subpar job done by another company Perfection Plumbing sent Jimmy and he was professional, on-time, didn't talk a lot but most importantly he repaired the faulty faucet the first character wrecked. I appreciate Jimmy being attentive and caring to my distraught situation.

The City of Faith Church Humble, TX

2 years ago

Jimmy was prompt, attentive, and very professional. He tackled our plumbing issues and explained the entire process along the way. For all of our plumbing needs we will gladly reach out and request Jimmie to service us.

Salih Demir

a year ago

I contacted this company through CHOICE Home warranty. This company has extremely poor customer service! They charged $65 but never gave me a service in return. Moreover, they are quite comfortable with this situation. I've been trying to schedule a service for almost three months. Whenever I called them, the lady on the phone kept telling me that she'd let me know the dates they would give me a service. The last couple of weeks, despite my several calls, they never got back to me. By the way, I have never been rude or disrespectful! Yet, they were not responsive. The lady even wouldn't pick up my phone on purpose. It is just because I attempted to reach out to her 2-3 times in the last couple of weeks. I called from a different phone number, she replied, but no luck! She didn't bother to suggest any dates for service. All I expect was for them to collaborate with me to schedule a time as a common courtesy. I thought the company would feel obligated to pay me back or give me a service. But no, they don't even care. I guess I expected too much for a company like this.

Leon B

3 years ago

Excellent service. Scheduled to fit my needs. I had a leaking garbage disposal. Jimmy arrived on time. He was courteous and professional. He had a new disposal available and installed it right then. No waiting around to order parts. I would recommend them to others. Thank you

Shaurita Lynch

a year ago

JIMMY was the technician that came out to inspect the problem from the onset. What a nice surprise to see that he was now back to fix it!Very knowledgeable about the services. He was was also very kind and respectful. How refreshing. I had additional questions about another type of repair and when I'm ready to address that issue I'll be sure to call back and ask for Jimmy.Thanks Jimmy. Have a great rest of the day!

Troy Baskin

3 years ago

Just wanted to share my experience with Perfection Plumbling Houston. My service guy was Jimmy Woddle , he was the best. Came in took care of the problem right away. He was very respectful, professional and quick. I would call on Jimmy again, I felt good about the work he did.

Sandra Creekmore

3 years ago

Jimmy came to my house today and installed a new garbage disposal for me. He was in and out in a flash - obviously knew what he was doing! He was very courteous and professional, yet personable. I highly recommend Perfection Plumbing and Jimmy.

David Hill

2 years ago

They showed up on time well prepared and very professional. They gave me a detailed quote and then completed the work I asked for not trying to sell me on extra things. They were clean and efficient. Excellent job by Perfection Plumbing

Gail Cousins

3 years ago

A young man named Jimmy Waddle with Perfection Plumbing in Houston, Texas was dispatched twice this week to first take care of my toilets not working properly and today he had to come back because of water heater issues. He was very courteous, answered any questions that I had and was quick to repair my toilets and to check out my water heater that had issues going on and off which he recommends to be replaced due to problems and being repaired once before. I highly recommend Perfection Plumbing and this service technician for any of your plumbing needs! ?????

Michelle Porter

a year ago

BEWARE! They are not well experienced at all. They DID NOT replace my hot water heater in the attic because they said I needed to build a catwalk for their safety. The heater is surrounded by plywood. The path the stairs is paved with plywood, the pathway is secured with plywood. There was no room to add more plywood. I explained all this and sent pictures and they still refuse to do the work. In 2014 another company came out did the work without any issues. Today, a different plumbing company came and did the work and did not require any plywood for safety. Perfection Plumbing office took my $75 dollars and did nothing. This terrible experience began 10/20/2021 and on 12/6/21 a new hot water heater was installed (the water heater was leaking the whole time). I would never use or recommend Perfection Plumbing, P.O. Box 91456 Houston, TX. 77291

Larry Turner

2 years ago

This has been my go to plumber for the last few years. They have repaired leaks, installed all new faucet s, including the master bath tub, garbage disposal. Always on time, professional and gets to he job done.I have also recommend them to my neighbors.

NIKKI Anderson

7 months ago

Perfection plumbing is my go to plumber our first experience was positive and our second experience was as well they are reasonable with the pricing always A Plus

Cher lewis

2 years ago

Mr. Nelson and his crew came in to remove and install a new water heater. They came in and got to work immediately, completing the job within one hour. They were courteous, clean and handled each detail with perfection.

Ashanti Hurt

3 years ago

From the initial point of contact due to my major water leak, Mr. Nelson took good care of me. When the pipe burst it was literally raining in my home. He told me how to shut the water off over the phone and he was at my door in less than 30 minutes. He was very professional and answered all the questions I had. He replaced the pipes and provided me with a great warranty. It's hard to find reliability and great customer service, but this company has nailed it! I have referred the company to others who have been using them and they also love the great service. Mr. Nelson you have a customer for life!

D. L. Montgomery

2 years ago

Jimmy was very professional and informative. He was able to diagnose the problem very quickly and repair the garbage disposal and toilet without a problem. Great Job Perfection Plumbing!

Oobats Pam

a year ago

Choice Home Warranty assigned Perfect Plumber to service a leak. A representative from Perfection came to my house. He spent less than 5 minutes looking at the bathroom, claimed it was a problem with the caulking and charged me $65 in cash. This did not make sense to me given the amount of water and situation with the leak so I did some testing of my own. Simply by running water through the shower, faucet and drain one at a time, I determined the leak was coming from the drain. If you are assigned Perfection Plumbing through your home warranty, call to change the provider. Consistent with other reviews, it seems they are simply out to pocket your service fee without providing the service. By providing dishonest service to homeowners under warranty, I do not trust them as a business.

Lady K

a year ago

I am beyond pleased with this company..they repaired my pipe at the exterior at the rear of my home where the water facet broke inside the wall. They was prompt and even answered questions about my tankless water heater which they will be upgrading for me on Monday.. I highly recommend this company for ALL your plumbing needs.K. Moore

Patricia Castro

a year ago

used them as i had Choice Warranty who is HORRIBLE and the are SCAMMERS. the technician came out, said that there was a leak under the sink and that they would replace the pipes under the sink and unclog the line and come back once they had approval from Choice Warranty. I had to call them a few days later as i did not hear back from them. They are hard to reach and always get voice mail and done return calls in a timely manner. Representative that finally returned my call said that Choice Warranty denied the claim because they said i caused the issue. long story short, i accepted to pay them the $375 after paying the $65 service fee as i would deal with Choice Warranty as i need the sink repaired asap it had already been a week without a kitchen sink. I was not home when they came had someone there. they replaced the pipes with cheap one that cost probably no more than $50 dollars. They left my main drain line opened as they said that the repair would cost an additional $3250. I asked for the report as i wanted to know how they know that the pipe was cast iron and was rotted. called and called, asked for Manager, asked for Owner, etc. would not returned my call, finally answered, i said i needed the report. Technician said that he had to check with the main office, Manager who claimed to also be the owner said that i would not get the report and that they would not service me. this after almost 2 weeks. HORRIBLE SERVICE. i think that they wanted to scammed me as well as CHOICE WARRANTY DID TOO. DONT USE THEM. THEY DONE CARE ABOUT CUSTOMER SERVICE AND THEY LITERALLY WANTED TO RIP ME OFF TOO!!!I GAVE IT 1 STAR ONLY BECAUSE I HAD TO CHOOSE ONE OTHERWISE, THEY WILL NOT GET NONE FROM ME.MANAGER/OWNER VERY RUDE!!!!

Nicholas Hughley

3 years ago

Jimmy was amazing! Came in to fix a leaking toilet and even educated me on what caused the leak. He was very knowledgeable and professional. I would highly recommend Jimmy and Perfection Plumbing.

Teresa M

3 years ago

Perfection was sent to us via a home warranty claim. The technician was very nice but very incompetent. While working on a sink clog, he removed the auger from the pipe while still engaged through the drill, slinging sink waste all over my kitchen and himself. He didn't say a word. Washed his face, stated couldn't fix sink and told me we needed an expensive clean-out installed. We have a house clean-out that he refused to auger. He then left. Repeated calls to the owner went no where. We were told we don't get on the roof.

Gregory Gonzales

2 years ago

After experiencing delays due to Hurricane Laura, they were finally able to pick up our replacement water heater. Almost immediately upon arrival, they were able to remove / install our new unit. Surprised at how fast the technicians were in removing the water heater, however it came at a price! They ran the drain water onto my lawn and killed a large portion of my grass directly in front of our home. It was not immediately apparent yet it became OBVIOUS a couple of days later. Extremely disappointed in the lack of thought and consideration given the fact they seemed capable of doing a good job. We will have to wait till next spring to see if our lawn recovers. Words to the wise... be aware and stay vigilant- question their process.

MarthaAnn Herrera

4 years ago

I had a home warranty and they called out Perfection Plumbing. They came and told me son they would call me. This is a bathroom toilet that needs to be working. I had to call him and he told me he was waiting on the warranty company to approve the work. I am sure he knew the warranty company would say its normal wear and they would not approve it. I immediately called the warranty company and they said he had not turned in the diagnostics, when I called him back funny he wouldn't answer. I had to call the warranty company AGAIN and have them call him to push to get it turned in. He waited until almost 5 that is 6 hours later and several calls from me and the home warranty company. Had he called me and said this wont be covered he was already at my house I would have asked him how much he would have charged to do it. I left him a message asking him that and of course no response. I WOULD NEVER recommend or use this company. Extremely disappointed.

Brenda Daugherty

2 years ago

8If your home warranty company sends this company to you home for a claim you filed DO NOT let them in your house,, the person ( would not even say he was a plumber). Could not even fix a clogged clothes washer drain line. All he did was make a huge mess in my bathroom. Did even clean it up.Once he found out I was disabled the problem suddenly became a clogged main drain line. Shame on this company trying to take advantage of a disabled person.

Tina Downey

2 years ago

Jimmy and Ricky were very professional. They had my leak repaired quickly and left everything spotless. Thank you both...you're exceptional at what you do.

Damion Dash

3 years ago

Nelson came over to fix my sink was in and out in a flash great work. I would call these guys and Recommend them for other customers as well. call perfection plumbing before anyone else great on prices.

Roosevelt Ballard

2 years ago

Mr Nelson and his crew were on time, professional and courteous. Completed the work in a timely manner. I will definitely use them again. I recommend them to friends and family whenever possible. Thanks

nnnnnn587

3 years ago

This company is truly WORLD CLASS! Their motto says it all, “It doesn’t have to be expensive to be professional”. The owner serviced my faucet recently and did not charge because the fix was so minor!! Great people with customer friendly attitudes. I can’t say enough about the professionalism of these guys and I highly recommend them!

annie giannetto

2 years ago

Jimmy came to help me with my plumbing issues. He was very polite and professional and did an outstanding job. Would definitely recommend to anyone who needs plumbing

Basil Nichols

2 years ago

This was not an easy replacement of our bathroom faucet as the old faucet was difficult to remove, but Jimmie and Ricky were excellent -- diligent, hard working, friendly, and incredibly professional. Thanks gentlemen. Basil N

Abigail Arango

2 years ago

I’m so thankful for Jimmie and Artis. Their professionalism and patience is top notch. They were able to explain and answer any questions I had. They were very quick to assess and knowledgeable of what needed to be fix. Super happy with the service.

ANN JOHNSON

2 years ago

Excellent Service! Very professional, and affordable. I highly recommend Perfection Plumbing. The name is totally correct. Will most definately use them again.

Arielle

2 years ago

Absolutely the best!!! Jimmie was polite, professional and fast. I would definitely be using them again and requesting him as my tech. Great job sir!!!

Jesus Raygoza

a year ago

I believe they have a fraudulent relationship with home warranty company,I did a claim for my water heater twice and in both times they give wrong reports about the heater so they didn’t fix it or replace it due to a false report, voiding the warranty

Pennie Greer

3 years ago

I recommend Perfection Plumbing! Jimmy is the best! He’s professional, made it to my home before our scheduled appointment and fixed my issue super fast....and the price was very reasonable!

Mimi A

a year ago

Great service! Jimmie was VERY polite and helpful! Came and fixed the issueS with no problem!! Very organized. Will Definitely use again .

Tjwana Wilson

a year ago

This is one of the most awful plumbing services I have experienced. We have been without hot water for three weeks now and every time I call they tell me the parts are on its way. I cheaper just to get a new hot water heater and installed. Please never use this company

jason harvey

3 years ago

Worst plumbing company i have ever delt with. Warranty company sent them out for a broken pipe and clog. They said there was no clog and there not fixing the pipe because the house was leveled. I told them it was leveled 4 years ago the pipe has nothing to do with it. Called another plumber and he fixed the broken pipe and found the line clogged with hair and grease. Had to pay out of pocket because warranty wouldnt cover ot after perfection plumbing said it was a house leveing issue.

Kris G

a year ago

I wouldn't recommend. Had to pay the guy $65 just to unplug & plug the garbage disposal back in. That's it! Literally that's it. And now my dishwasher isn't working. Find a different company.

Dominique Hayter

2 years ago

Today Jimmie came to check on a Leak . He was very professional . He didn’t rush he took his time to find the root of the problem I would recommend him and the company for any of my plumbing needs !

E Webb

a year ago

Jimmie provided great customer service!! And the lady who called I apologize for not knowing her name was able to notify me 30 minutes before he arrived.

Jo Taylor

2 years ago

Jimmie was on time, nice and efficient! He fixed my sink quickly & effectively. Thanks so much Jimmie & thank you perfection plumbing!!

Christian Arroyo

2 years ago

Do not make an appointment with this company unless you want to waste your time. I had an appointment between 11-3PM which i waited for the entire time. When i called at 3:15pm to see if anyone was coming the said someone had called and because the phone wasnt answered they just decided to not show up for a SCHEDULED AND CONFIRMED APPOINTMENT. Even though it was still early (3:15pm), Kate was rude on the phone and said no one would be going that day, did not try to make it right. Stay away if you value your time.

Mookie Cvs

a year ago

He came in and was very professional.. Mr.Jimmy was a great conversation holder and even finished in great timing ? definitely recommend to those looking for help at home!!

hiba wadi

2 years ago

The plumber that came to house today his name was Jimmy very polite and professional. He did a great job and kept everything clean. Great Job!!

John Tran

3 years ago

I was very happy with Jimmie with the work he did . I had drainage problems on my 1st floor bathtub and he use a snake and went to the source . He fixed the problem And I don’t have any more issues . The previous plumber didn’t do that .
Thank you Jimmie !

danielle mcgrath

2 years ago

These guys are awesome! Worked with me on price (something that was easy they told my husband how to do to save us a couple hundred) and they came on a Saturday with no extra charge! Highly recommend!

Gerald Lewis

2 years ago

Their entire team made an unpleasant situation easy to deal with. From setting the initial appointment to completion of the job, everything was done professionally. I highly recommend!

Ysb Melvin

a year ago

Rick showed up on time and handle his business quick and fast.. much love G

Wesley Radeker

a year ago

Jimmie was knowledgeable, professional and fast. I wish I could give them a 6th star. I will use them again for sure.

ALIREZA FARD

2 years ago

I have a good experience with perfection plumbing. The technician his name is Jimmy, He is very professional and on time .
Thank you so much

Ebony Black

3 years ago

Jimmie cleared my garbage disposal! He was professional and efficient. I will recommend this service to anyone in need of a plumber.

Linda Ball

3 years ago

Called perfection plumbing about garbage disposal leaking. Jimmy was great. On time, fast and very professional. Thank you.

karah Anderson

3 years ago

Jimmie was AMAZING!!! His service was super fast and he fixed multiple problems with no trouble in about 10 minutes! Big thanks to Jimmie :)

Ramsey Flowers

2 years ago

I called this company when I had an emergency flood and they were there in less than 30min. They fixed the problem and was done in no time. Very professional. Any plumbing need for me will be with Perfection plumbing!

Brenda Powell

3 years ago

Great plumber service. Very professional and gets the job done. They also put booties on so their shoes, so they want mess up you carpet and floors. Well done!!!

Calvin Downes

3 years ago

Jimmy was very professional and knowledgeable about my plumbing issues. He did a great job resolving my issue.

ankur patel

3 years ago

Price Gouging when called out for warranty claim, they wanted an additional 500 dollars on top of the warranty to do the required water heater change, Be Careful with this company.

Maisolet Richmond

a year ago

Jimmy was very professional and and explained details to me he was on time and was very helpful Iwill use this company again.

taneisha harris

a year ago

Jimmie provided exceptional service. He was very knowledgeable and efficient.

DEBORAH JACKSON

3 years ago

Jimmy was very professional and knowledgeable. He did a great job. We need more people like Jimmy.

Amelia Davis

3 years ago

Jimmy was great! He's very nice and professional. I highly recommend this company. Ask about Jimmy.

Sandra Monroe

11 months ago

Great, prompt and professional service every time. Thanks

Amber Williams (Amber E. Williams)

4 years ago

Perfection Plumbing is excellent! They are reliable and great to work with. I highly recommend them!

Damarian Ford

a year ago

Jimmy does a great job & extra fast & friendly !!! 10/10

Daphane Hankerson

2 years ago

The service received frim Rick and Nelson today was remarkable. Very professional. Handsome as well

Tammy

3 years ago

Fast service! Jimmy was really efficient! Would definitely call Perfection again!

Brandon Jefferson

3 years ago

What more can I say great at what they do. On time work quickly but not rushed I would definitely recommend to family and friends

The Fun and Adventure Act: Charlotte Harris

3 months ago

True to estimates. Ontime and courteous.

Jimmy Waddel

3 years ago

Jimmy was in and out a thorough professional. I recommend him any time.

Arun Arangil

a year ago

Jimmy worked fast and was very professional

Syed Hussain

2 years ago

Excellent follow up. Good manners. Kept me in the loop the whole time and did great work.

Hammad Atassi

3 years ago

Jimmie pleasant person, came on time and fixed the toilet fast and efficient

Shenita Outland

a year ago

Quick, Simple process, & Professional. Good prices too!

Donald Lewis

3 years ago

Jimmy was awesome took care of the matter really appreciate him

Debra L Walker

a year ago

Jimmy did a great job!

Kylee Riggs

2 years ago

Showed up on time and completed the service very quickly. Would recommend!

Jay Allen

2 years ago

Very affordable always professional and on time. I definitely recommend their services.

Marjory Robinson

2 years ago

Jimmie is the best excellent on ding his job

Billy King

2 years ago

Good friendly and fast service! I recommend this plumbing service for anyone.

crystal martinez

a year ago

Thank you Jimmi for all your help!

Brenda Maxwell

a year ago

Came right out, repaired, and cleaned up.

Jasaquwa Nash

2 years ago

Great service and very professional. I will always recommend!!

John Garcia

2 years ago

Amazing customer service, knowledgeable and professional. Would call again.

Larry Gozan

3 years ago

This gentleman ( Jimmie) did a fantastic kob sn

Johnny Criswell

2 years ago

The job was well done Very satisfied

Brandi H

2 years ago

Great service!! Dependable

Mary J

3 years ago

Fast and Great service!!

raysell williams

3 years ago

All around perfection!!!

disheba weathersby

3 years ago

Everything was great

Moses Waddel

3 years ago

Excellent service!!!!!!!

Angie Wells

a month ago

This is the second time that we used this service and they got the job done. They are professional and accommodating because we called them in the morning and they fit us in that afternoon. I recommend this company!!

Yvonne Poen

a month ago

Company was sent out by the Home Warranty company to look at a water heater. They left a work order stating they were waiting authorization from Home Warranty to obtain a new water heater with no explanation.I called the Manufacturer to see what process was needed to get a replacement and they said is was best the plumber call them for more details.The plumber told me to call the office and I contacted Kate at the office and she told me that they will not call the manufacturer since they will not be installing it but yet we paid them for the service call to come out. She put me on hold for over 20 min then I called her on another phone and asked why I was still on hold and she literally hung up on me.This is the most unprofessional business and would not recommend using them.

dikeisha whitlock

2 weeks ago

I’ve used Perfection Plumbing before some years ago at my now rental property. The dishwasher at that property and my current property neither would drain ( both garbage disposal installed by my husband?) Jimmie came in saved the day at both properties and help my husband discover a final missed step in garbage disposal installs for a small price! Thanks Jimmie!

jackie Strambler

a month ago

Technicians Mr. Joe and Mr. Jim were very professional, knowledgeable and through in completing the work in a timely manner. Would definitely use your service again in the future when issues arise.