Description
Mr. Rooter Plumbing is a trusted plumbing professional that addresses a wide range of residential and commercial plumbing concerns. All of our experts are licensed, insured, and experienced enough to repair issues of any size or complexity. And our courteous and reliable service is backed by the Neighborly Done Right Promise™ - if it's not done right, we promise to make it right. By providing upfront, flat-rate pricing with no overtime charges we earn the trust that communities expect from a locally-owned and operated company.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Backflow Device Repair and Replacement, Backflow Prevention, Commercial plumbing and drain, Diagnosis And Check Ups, Drain Cleaning, Emergency Plumbing, Emergency Plumbing Repairs, Hot Water Dispenser Installation, Installations And Upgrades, Leaking Faucets And Toilets, New Plumbing, Plumbing Repairs, Plumbing Service, Radiant Heat Repair, Remove and Install indoor Grease Trap, Sink Repair, Sump Pump Repair, Swimming pool lines Leak, System Maintenance And Cleaning, Trenchless Sewer Line Repair, Tub Repair, Water Softener Repair,
Reviews
Mark and his teammate just left my property. They were very kind and helpful. Fixed the problem I believe. Very easy to schedule with. Would definitely recommend and use again for such nice service people!
Patrick Martin
3 years ago
Ivana Puselja
8 months ago
They were very prompt and professional. They provided me with all of the details that were needed to make a good decision and had the latest equipment to diagnose my problem. Highly recommend!
Helios Artglassworks
2 years ago
This company sent technicians who were both highly competent, extremely professional and very calming when assessing a ruptured sewer pipe due to a city drain back-up, which caused a pressure buildup, and subsequently ruptured the main drain pipe in my house. They went out of their way to schedule a service call as quickly as possible and were onsite within 30 minutes of my frantic call. They checked the entire line for any blockages and weaknesses and installed new pipe and found and marked a drain clean-out access point in my yard for better access in case of potential future issues. Fair pricing and fast resolution. Couldn’t be happier.
Jessica Silva
3 months ago
This company was amazing! Tools, staff, service, response time. They earned my respect and would hands down recommend them to anybody considering my experience: I had a very challenging clog problem with my pool pipes that was caused in the construction and when I explained the issue they accepted the challenge and showed up same day, when I had already called like 10 other companies that just said no (weird spot for being a hard plumbing issue but in a pool). After the visit they decided to come later with more equipment, after using used several top notch tools including camaras and jetters plus their great knowledge and hard work they were able to solve the problem! I can't say good enough things about them, HUGE thanks to Drazen and Josh, they gave their 200%! 👏🏻
Stephen Brooks
3 years ago
Excellent experience with the professionals at Mr. Rooter. They promptly contacted me following my request for a quote, showed up the next day for an quick inspection/statement of work review, quickly sent a quote (that was several hundred dollars less than three other competitors), followed up after the quote, and showed up on-time the day of service. The technicians quickly and efficiently remediated the plumbing issue in the most least intrusive manner and maintained great communication throughout the job. Highly recommended- great value, great service, and great quality work. They also provide a discount for first responders, EMS, military, etc. Can't say enough good things about this company and their employees- Thanks so much!
Mark Foley from Mr Rooter is the real deal. He did an outstanding job on our outside hose bibs. I don’t usually leave reviews, but ask for this guy when you call. Thanks Mark!!
Gretchen Schneider
2 years ago
The tankless water heater in our new house suddenly stopped working so I called Mr. Rooter. The lady on the phone was very nice and had a tech out to us shortly after I called. He was great - solved the problem quickly (filter issue). This is who we are going to use from now on for any water heater or plumbing issues.
Phillip Lindner
a year ago
The guy came out was very professional and honest. He let me know how much it was going to cost after he inspected. I would refer Mr Rooter to any commercial or residential facilities.
Thomas Roberts
2 years ago
Quick response to my initial request for a quote to install a toilet, gave a fair quote, and great service the next day. They wore masks and booties, without being asked, and when a very minor leak was discovered, came out on a Saturday, and fixed it.
Cara Being Blue
2 years ago
They came out within an hour of reporting an emergency leak, and had my hot water heater replaced by the end of the day. Very impressed with their speed, focus, and professionalism.
Susannah Theus
2 years ago
Mark came to help us the other day. He was super friendly and professional, fixed both our shower and sink, and made it look easy! Would recommend over and over again.
Called at 8am and they had someone to our home within 2 hours. The employee called to let me know he was on his way and was polite and friendly.
Emina Plancic
2 years ago
I had an emergency drain issue and gave them a call. They showed up within 30 mins. Technician that showed up was very friendly and efficient. He explained what he is going to do and made me feel comfortable that he would fix the issue. After he resolved the issue, he cleaned up after himself, which made me very happy. I cannot say enough about this technician and the company! Do not hesitate to give them a call with any plumbing problems, I am certain they will give the best service around!
Rigoberto Vigil
a year ago
Great experience!!!! Amir came out and ran a gas line for me firepit, a job that many different companies would not even take on. He was on time, very professional, patient especially for a job that took a whole day. Very fair pricing and we could not be more saturated with Mr. Rooter. They have a customer for life. Job well done.
The Mr Rooter technician repaired our leaks, was timely, and communicated our options for future support. Great job!
Chakhala Lester
a year ago
Best cost in town. Team was timely, pleasant and there was absolutely no hassle. Easiest experience I could have ever asked for.
taylor brianne
4 weeks ago
I had an emergency so I called Mr Rooter and they helped me within 2 hours. My issue was resolved quickly and I was VERY satisfied. 10/10 recommend
Richard McCarty
2 years ago
I was very impressed with the service provided by Mark Foley. He was on time, he remained in contact with me while searching for a part, and he did not give up. The quality of his work was outstanding and he is now my go-to plumber. Thank you Mr. Rooter.
terry walker
11 months ago
You can't go wrong with this company.
Steven Schutz
2 years ago
Edward Gardner
a year ago
Jeff Waggoner
6 months ago
Citipointe Church Nashville
2 months ago
We had Mr. Rooter out to repair our Water Fountain at the church. It was not draining properly. Mr. Rooter arrived within 2 hours of my call and had the drain flowing properly in less than an hour.
Christopher Lee
11 months ago
Wonderful customer service, very informative and made sure we understood what was happen, the next step and what else would be needed to fix our issue. Highly recommend them
Courtney Edwards Cotton
a year ago
My favorite thing about Mr. Rooter is how clean and tidy they were when installing our new toilet and removing the old one. Every other time we've used a plumber they end up getting nasty toilet water all over the floors. Not Mr. Rooter! They wore booties and even put booties on the dolly they used to remove the old toilet. They also even took all of our packaging from the toilet shipment so we didn't have to mess with breaking the cardboard down. A little pricier than other companies, but totally worth it as I didn't have to clean half of my house afterwards. Thank you!
Thank you Mr.Rooter. Will certainly use your services again. Highly recommended
Shelby Haviland
3 years ago
They got someone to my house within 2 hours of me calling and the young gentleman that did the repairs was very nice and professional!
Michelle Thornbury
2 years ago
Great service, very reliable, honest, respectful, responsive and thorough. We appreciate knowing they're our go-to guys for our plumbing needs!
El-Shaddai USA
3 years ago
Quality services in the City.
Jessica Patterson
4 years ago
I want to thank Mr. Rooter and their amazing employees. From the very kind customer service lady Sanvila to their prompt and professional service technicians. I feel safe and assured with them as my preferred plumbers. Thank you!
Amanda Troester
a year ago
Sanvila & Drazan we’re amazing! They came to help us at our office within an hour of calling. They were professional, friendly and knowledgeable. We can’t thank you both enough.
Domonique Townsend
2 years ago
I highly recommend working with Mark Foley and Sarco (I believe that is the correct spelling of his name) that are at Mr. Rooter Plumbing of South Nashville. They were professional and provided high quality service when fixing our clog kitchen drain. We had another company whose franchise is also well-known and when they arrived we were given the run around as they would diagnose the issue, state they were unable to fix it and had another technician from their company to come out and did the same thing. As a mom of 4, the convenience of working with the same technicians who are both ethical, professional and quick are essential for us. Mark and Sarco (again, I hope I am spelling his name right) were AMAZING!
I was so happy that I could get someone to come and clear my kitchen sink. I will use them again if needed. Tks Mark
Robert Lambert
a year ago
Very responsive and on time. Great value. I will definitely use them again.
Very professional and polite. Came Saturday and Sunday. Finished a major job and cleaned up afterwards. Would definitely recommend to any who need any plumbing service.
Doug Sturgeon
2 years ago
Marcu Floarea
2 years ago
Austin Van Arsdale
3 years ago
Fast, fair, skilled, clean, professional. Hopefully I will not have to call a different plumber ever again.
Rachel Shearin
a year ago
Mr. Sandro Kozul at Mr. Rooter of South Nashville comes highly recommended! Our family has a very hectic, busy schedule and Mr. Kozul not only called me to confirm our time, he waited for me to arrive home from work during rush hour traffic. He was extremely polite and respectful. He took his time to help figure out where our leak was coming from. He also called a coworker to confirm his findings. He came back out to fix the leak with the proper equipment after learning the leak was coming from the original piping in our yard. His communication and helpfulness to our problem was second to none. He also took time to check another plumbing issue we had inside the house. I will absolutely be calling ONLY Mr. Rooter for any of our plumbing issues from here on out. I am so impressed by this company. Thank you for hiring the best people with the best knowledge on how to fix! Give this guy a massive raise & don’t let him go!
Great staff...reliable and very helpful. I highly recommend
I cant go into enough detail how incredible these guys are. We have had many issues with plumbing in an old home and these guys never cease to amaze. Kind, professional, empathetic, down to earth, and knowledgable plumbers! They wont take advantage of you and will give it to you straight with the issue. Sandro has come out a couple times and now I feel like were close friends haha, but seriously, they're nicest people! I would give them more stars if I could!!!
Victor Tsague
2 years ago
Mr Rooter is by far the best and most professional plumbing service in Nashville (and I've tried a lot). I had three different plumbers come out because my shower, sink and toilet kept backing up. The other plumbers would charge so much money ($30 to remove the toilet, $125 to run a camera, $100 to run a snake) and each time they claimed there was no blockage. Only the guys at Mr Rooter were able to correctly find the problem - there was a section of clay pipe that hadn't been replaced and was broken. They fixed it as soon as they found it (which was a lot of work as they had to cut through concrete to get to it), quoted and charged me literally a third of the other quote I received, and were extremely nice. Cannot recommend highly enough!!
Crew was professional, informative and thorough. They went to work immediately and resolved problem quickly. Would use them again and recommend to all.
Amber Pellegrino
a year ago
Very professional and helpful. They came in and fixed my kitchen sink that the other plumbing companies could not fix. The technicians answered all of my Questions and left me with advice for future plumbing issues. Will definitely be calling them again
Very professional and proficient.
Natalie Borderick
a year ago
Wonderful people to work with <3
Christine Lopez
2 years ago
Super efficient and professional! They were able to come within a few hours of our call for a diagnostic visit and fixed our hot water heater the next day. Would definitely use again. Mark was so nice and helpful!
They were on time to the point no scare tactics and very professional I had a main line stop up they cleared it up in less than an hour Mr. ROOTER was the least expensive of the 4 estimates that I had received. After the other 3 estimates I was ready to give up. But I found Mr ROOTER and he solved my problem at a price I could afford being a senior citizen he also took more money off the original bill too! Can you imagine that I could hardly believe it what a God sent thank you Mark and Z and yes I would recommend Mr. ROOTER to any of my friends and anyone needing a professional job done for a very reasonable price .
Drew Staniewski
3 years ago
Drazan was great. Quickly diagnosed and solved the problem and offered a host of helpful tips for a couple new homeowners. Price was fair I would say overall but the service was fantastic.
Great service, very quick response time.
Kristin Bell
11 months ago
Great service. Fast and honest people.
The 2 young men were very courteous, prompt, informative, very thorough and got the job done!
mary ragghianti
a year ago
I caused a flood by accidentally jigsawing my hot water pipe while making cabinet repairs. They arrived, assessed and gave a very reasonable estimate promptly. They took maybe 10 min to make the repair. Friendly and efficient guys. Highly recommended!
The Piscean Nicole
7 months ago
Great job! Will use again if needed in the future. Thank you!
christopher rambo
3 years ago
Abigail Redman
5 months ago
I never thought I'd leave a 5 star review for a plumbing company, but I was so impressed with my experience with Mr. Rooter, from start to finish. The plumbers who connected a new faucet, garbage disposal air switch, and a water filter following installation of granite countertops in my kitchen were professional, communicative, and really great to work with, from the estimate to the completion of the job. Shout-out to Robert for making the process so painless, thanks so much!
Daniel DeMonico
4 years ago
Had Drazan as our technician, and he was awesome. Quick to diagnose the problem, honest, and candid. If you can have him as your technician, you’ll be more than fine.
Great experience. Drozan our technician was amazing. He was so kind and knowledgeable and got the job done very quick. They were able to fit us in last minute to fix our septic. Will definitely be using them if needed in the future. Thank you drozan.
I have always used Mr Rooter and they always answer the phone , keep me updated , I don’t wait long for them to come out and they’re always professional and thorough
These guys go above and beyond. Will 100% use again and would refer to anyone.
I could not be more happy with Mr. Rooter Plumbing of South Nashville Service. He came out on a Saturday to look at my problem that another company had quoted to cost me 8800.00. They said my pipe needed to be replaced. After his inspection of the problem i was experiencing, he explained why I did not need to have my plumbing replaced at this time. He told me all I needed was a new toilet bowl because the one i had was a slow flushing type that I was using for my Airbnb service. Without going into more detail than this review can handle, he simply charged me for unclogging the line and the toilet worked wonderfully. I know now what needs to be done to prevent the problem from recurring. I will always recommend this company to another i speak with in the future and i hope as many people as possible will see this review and learn from my experience. Please always get a second opinion if you are unsure, but better yet, just call Mr. Rooter of South Nashville and save yourself time, stress and anxiety.
Jonathan Craycraft
2 years ago
Melissa Williams
6 months ago
Mark Foley is the best! I ask for him specifically whenever we having a plumbing issue. I have used this company for several years and have recommended them to many people.
Libby Ahlstrom
2 years ago
Josh Shields
5 months ago
I called Mr Rooter about a clogged drain. Unlike Ben Franklin Plumbing, they were honest and straightforward. I’ve since used them several times with good results. Amir had a very good handle on a large project to replace old cast iron pipes that rusted through. I’ve also had exterior faucets and a tub spout redone.
We had a main line issues and after trying for hours to get a hold of our rental company we called Mr.Rooter and they showed up and had the issue fixed in the 30 minutes. They have my business and my appreciation for being so responsive.
Had a great experience with Amir. He’s professional and is able to accurately find the problems on my water heater in a very short time. Amir is very knowable and knows what he’s doing. This will be my go to company in the future.
one take wonder
3 years ago
INSTALLED EVERYTHING IN UNDER 2 HOURS
William Hayslett
9 months ago
Had a great experience with this company. The tech that came out was professional, courteous and knew what he was doing. I'll be calling Mr. Rooter for all of my plumbing needs moving forward.
Great sevirce very nice great people .. Very knowledgeable
Jay “Boom! It's Foster!” Foster
11 months ago
Love these guys. They are absolutely amazing.
Zijad Zukanovic
4 years ago
Amazing service, very professional staff, and they finished the job for a great price!
Valerie Matlock
6 months ago
They were very responsive and took care of my problem efficiently and professionally. I would definitely recommend.
Courteous & respectful of my home and space. Communicated clearly so I knew exactly what to expect and when. Even entertained my kids a bit when they got in the way. I would 100% hire Mr. Rooter plumbing again.
Yasser Fathi
9 months ago
The first service they provided was to install a new water line from the water main to my home. They did such a wonderful job. This time I needed a new outside faucet for my garden hose. I can’t say enough good things about them to do them justice. They are very professional and clearly know what they are doing. Plumbing is not cheap but I find their prices to be very fair. They are the only plumbers I will use and I trust them completely.
Kolbrin Vitek
4 years ago
Sandro and his crew were great! Did an amazing job on a tough project
We just had a small issue with our toilet during the holidays
- Very punctual; good communication;
- Friendly service
- Great price
La Shawn Williams
2 years ago
Quick and convenient scheduling. A little pricey.
Becky Holtzclaw
5 months ago
Rodger went above & beyond. He was so helpful to solving the problem!
Justin Cotton
8 months ago
24-hour service means nothing. What a joke.
Michelle Bahner
2 years ago
Fixed backup in sewer line from house
Trumbles on the go
a year ago
We had a really good experience. Roger, our plumber was very professional, did a great job and cleaned up everything after he was done. The entire process was seamless.
karmanc mahmud
4 years ago
Drazan, god bless him is the best plumber in this world. If you need plumbing work done than ask for him. He worked on fixing our bathrooms faucet. His work is on the highest professional level. Thank you Drazan!
Yesterday evening I didn’t have just one but two plumbing issues at two different homes! One home with a water heater that went out and another where a dump truck ran over a clean out drain effectively breaking it and causing water to back up inside our showers and toilets. Despite their hectic schedule, they fit both homes in and worked well into the evening without reservation or complaint until completion. They made a unique and challenging evening much more bearable. With excellent craft, service, and attitudes, I cannot recommend this team of professionals enough! Thank you so very much!
Daniel Leeson
2 years ago
Mark and Z were amazing. They were personable and professional while performing the requested work. Both showed a high level of customer service and took the time to explain what my options were and how they were going to go about addressing the issue. I will definitely be using Mr. Rooter for all plumbing needs moving forward and strongly recommend to anyone who has plumbing needs.
Patrick Lanahan
5 months ago
Branson was great! He took the time to explain everything and provided fantastic customer service!
Mark foley is the best technician he has done two jobs now and done an excellent job. I will always call for now on and request him. Thank you.
Melanie Bishop
2 years ago
Drazan Kozul and his team were very professional and efficient. They communicated effectively throughout the entire process. Excellent work!
We had a leak at the main meter. They found and fixed the problem in no time. On time, professional and ended up being less that we anticipated. Would definitely call them again with any plumbing issues
Warren Bryant
4 months ago
The were on time, very professional and performed the sewer jetting service quickly and efficiently.
dylan tankersley
3 years ago
Todd Farrell
5 months ago
Incredibly kind and honest people, I’ll recommend them to everyone from now on.
GUSTAVO GUERRERO
a year ago
We had an amazing experience with Sandro & Mark. They were professional and super kind! Would recommend 100%!
Linda Nicholson
8 months ago
I will absolutely use Mr Rooter again for any future plumbing needs. Scheduling was quick, plumbers were on time, courteous, and professional. They clearly articulated the problem, their plan of action, and the cost before getting to work. All work was done to my 100% satisfaction. I highly recommend them.
Virginia Nash
2 years ago
SO professional!! We had the best experience with this company. Our technician, Mark F., came at exactly 10am (our window was 10am-12pm). We did not have to wait around all day for him to get to our house. He was so personable, professional, and I felt very trustworthy to quote me honestly for the work to be done. I WOULD 10/10 RECOMMEND THIS COMPANY!
Kristin Laine
8 months ago
Over the last couple years I have called Mr. Rooter for everything! This group is so responsive, honest, and hardworking. I work in property management with hundreds of tenants and properties, Mr. Rooter is my first (and only) call anytime we have a plumbing related issue in residential or commercial properties!
They have fixed everything for us including exploding (literally) toilets, backflow prevention, sewer clogs, to the tiniest drippy faucets and running toilets. Everyone I've met from the company is an absolute pleasure to work with! Highly highly recommend. Would give 10 stars if I could!
This man came out and gave me complete confidence in his ability even before he got started. He stated what he thought the problem would be, how he would test that theory and what we would learn from that. Afterwards, he told me how to keep my problem from coming back. I was very impressed with his skill. I will want to ask for him again when I need plumbing work. I sincerely thank him for his help.
Stephen Jaser
10 months ago
Magdolin Salama
2 years ago
Lavender Mermaid
5 months ago
they were very responsive and nice! would definitely use them again. fixed the problems with our gas lines! thank you all!!
Very professional ! Excellent service and value!
Mr Rooter will be our choice of plumber for the forseable future.
Mark Foley provided excellent service. He was knowledgeable, experienced, professional, and did a first rate repair job for our home. We are giving the highest praise for his work.
Mariam Moshiri
a year ago
Amir was on time and very professional. He did a great job, fixed the issues quickly with reasonable fees. I would definitely use this service again
We were very pleased with the service. We had a serious clog about 15 feet from our kitchen sink. The plumbers had the right equipment to fix the problem. The plumbers were profession, kept their work area clean and were efficient. We were very pleased with
We’ve had them come out 3 times to fix the same leak. First time they came out they said they needed to replace a valve, replaced it, we paid. We still have a leak. I call again and they come out and can’t find a problem. We put bowls under the water heater in different parts. We find the valve that was replaced is still leaking. We call they come out a third time. This time we tell him that the valve that was replaced is leaking. He says that if it was just replaced then it’s not leaking. Comes in with nothing but a flashlight, just looks at the date on the water heater and says it needs replacing then just walks out. Doesn’t check the valve, looks at nothing else. He didn’t stop for questions or for us to talk with him. He didn’t even stop to write up a receipt for us. We will not be calling this company again.
American girl
4 years ago
By far the best plumbing HONEST company i ever used. Very PROFESSIONAL and friendly. Had a problem with a leaking toilet shut off valve was told by 2 other plumbers the drywall needed to be cut out and pipes sawed replaced very expensive.
Mr Rooter came in fixed it in 20 MINUTES no sawing of drywall. I called these guys on Wednesday night they were here Thursday noon. It was not an emergency he came the very next day meanwhile they kept in contact very good communication . I highly recommend them. I have been a homeower for 30 years ive used numerous plumbers in Nashville they are the best.
Michelle Davey
a year ago
They really do want to make sure the customer is happy and will do everything they can to insure that you feel that way. Definitely a customer focused company, which can be hard to find.
For The Record
10 months ago
The man was very nice and very professional.
Kim Ann Snodgrass
2 years ago
Amina Zukanovic
2 years ago
Drazan was very professional, good communicator, and very knowledgeable. Would recommend him for all your plumbing needs!
Kristen Shoates
2 years ago
We had a great experience with Mr. Rooter. We called at 10pm at night and were able to get an appt at 9am the next morning. They quickly found the problem, worked to make the fix as affordable as possible for us and were very knowledgeable, professional and transparent. Highly recommend.
jonathan yudkin
3 years ago
OlaOshun Lakesin
3 years ago
Amazing! Responsive! Polite! Caring! Awesome!
I want to thank the wonderful guys who came to my home in one hour to fix a dripping faucet in my basement. Not only did they fix the drip, but did other plumbing things in my home that needed attention. So grateful to these guys from Mr. Rooter, very nice and worked quick. I will certainly use them again when needed in the future.
Linda Manning
3 years ago
Mr.Rooter are by far the best service professionals I’ve had do work for me. Courteous, honest, and to the point! They gave me my options and let me choose what I wanted. I’ve never been more satisfied! Thank you Mr.Rooter I will use you and recommend you!
Charlie Mattos
4 years ago
This is the third time I’ve used Mr Rooter and have been very pleased. Drazan has been on all 3 calls, he & all staff members have been very professional and have solved my issues at a fair price. I wouldn’t hestitate to call them again!
They were prompt and did the work required for the price quoted.
margaret Watson
4 years ago
Drazan and his team were fantastic when we needed a new water heater. They were very knowledgeable, punctual, professional and efficient throughout the process. They advised us well on the purchase of our new water heater and didn't try to sell us anything unnecessary. Also, very reasonably-priced. We will definitely be calling them first for any future plumbing needs. Highly recommended!
Brandon Gonzalez
a year ago
Wonderful company! I've enjoyed working together with Sanvila and her team. They offer great services at affordable prices. Thank you for all that you do
Scheduler and technician were super nice. The tech did a fantastic job and was very knowledgeable. I highly recommend.
Stephan Walker
3 years ago
They understood that I was financially exhausted and yet needed the work done. They were willing to trust me to pay in 10 days from the date labor was rendered. That’s so rare In our world today. Thank you rooter plumbing.
I was very pleased with the results that we received from Mr. Rooter. Mr. Drazan committed to getting the drain unclogged and he stayed with it until he was able to accomplish the job. I am grateful for his professional approach.
Drazon and sandro showed up to my house clean and ready to get the job done, their knowledge and expertise is unmatched. They did a great job for a fair price I would call them back anytime. Thanks again
Not on time but very efficient and friendly when he arrived; yes, I would call him again!
Barry Hatcher
11 months ago
they always do a good job, a bit pricey
Responsiveness was superior! Called expecting probably a week out for service like other companies I’ve used in nashville, but they had someone over in about an hour maybe less! The lady her took my call was very kind and the professional who came (Amir) was very polite, knowledgeable and quick. I highly recommend this company to anyone who needs a plumber.
Malaikia unique
4 weeks ago
Teresa Fletcher
2 years ago
Great job people were caring.
glenda “Specks” barrett
2 years ago
Professional, knowledgeable and courteous as well as affordable.
Stephen Korte
2 years ago
This company is consistently on point. I'm a contractor and use them occasionally. They are professional and very knowledgeable. They responded same day to a main drain backup and had everything resolved, including a thorough diagnosis of what caused the backup. Don't waste time searching for another drain company. Highly recommended!!!
Jackie Mungle
3 years ago
Got us unclogged
Mark has been so helpful to us. Very professional and trustworthy.
Cameron Miller
2 months ago
Tech went above and beyond to make sure we got taken care of and kept us informed of what was happening and why. Very clean and thorough work.
Great experience, from getting estimate to getting job done. Nice and clean from start to finish. Absolutely would recommend them to anyone.
Gibran Sponchiado
2 years ago
Great and friendly service. Quick arrival. Problem solved in 20 min after inspection.
Definitely recommended.
Shannon Grace
5 months ago
Had the best experience! My water heater went out at 11:30 last evening. Scheduled an appointment and had a new one installed today! Roger, my technician, was knowledgeable and honest! Will definitely recommend your company to others and will be using you for any future needs! Thank you so much!!
Mark & Z did a fantastic job. They checked pipes & camera inspected sewer line. Very pleased with service & new 🚽.
Incredibly professional and honest. Hard to find a good plumber these days, But Rooter is the best.
Lowell Porter
2 years ago
I called about 7:00 AM. They said they'd be there at 8:30. Actually came about 15 minutes early. Toilets weren't flushing properly. Mark knew what was wrong in less than 5 minutes. He fixed both toilets giving me a discount on the second. He tested everything thoroughly and made sure I had the opportunity to assess what he'd done. Based on my experience I'd highly recommend.
Our old galvanized water line had a leak. The leak detection company gave us a quote to repair it that seemed high. I requested a quote from Mr. Rooter because they offer trenchless water line replacement. Drazan came out and gave me an estimate. He suggested I get other estimates and choose the best one, which I appreciated. He also said trenchless replacement cannot always be done with galvanized pipes and gave me 2 quotes based on the 2 different methods. They always try trenchless first.
After scheduling the job, Drazan and his team came out and dug a hole at my water meter, cut off the main line in my basement and got to work. They had to dig a larger hole than they wanted to to get the pipe out, which cost a few hundred dollars extra. However, they still got the job done without disrupting the landscaping around our house and the cost was close to what another company quoted just to fix a leak. Not to mention the 10 year warranty! I highly recommend Drazan and his team if you need a main water line replacement.
Velazco White
2 years ago
Baileys Management
7 months ago
Miranda Sanford-Terry
a year ago
Ashley Larcinese
2 years ago
On Memorial Day, my sewer line backed up and starting overflow my guest bathroom toilet and tub. It was a nightmare. Within 2 hours of calling Mr. Rooter, they were onsite and assessing the issue. They fixed the clogged sewer line very quickly and at a competitive price. They turned a really smelly situation into something that was handled fast and quickly. It was amazing! I would recommend them to anyone who has these issues plus others. I am grateful for their help and the smarts of the resource that was onsite.
Ryan Ackerman
4 years ago
Great service! Amazing people
Stephen Fesik
4 years ago
Excellent friendly service. Replaced my hot water heater on a Sunday in record time
Staci Roccasalva
a year ago
This team was 5 stars. Razan, Roger, Sandro - the whole team. So informative - on time - fair price, great communication. Really thankful and highly recommend. Things that are not great: sewer problems. Things that make it better: a really helpful quality team.
Donna Bostick
9 months ago
Knowledgeable, friendly and same day response.
Sanja Puhalo
7 months ago
What a great and honest company! Highly recommend for all your plumbing needs. They fixed my water heater and were very knowledgeable and walked me through the problem. Will definitely use them again. For such a huge problem right before the holidays, they were a delight to work with!
Sandra Powers
3 weeks ago
Kelsey Tabor
5 months ago
Great communication, great service and great price. Were very responsive with our appointment time changing, and even solved every issue that came up same day, was able to handle a refund in the same day would definitely recommend using the service will be calling again for any plumbing needs!
jonathan morse
a year ago
i felt like i got a new friend. The customer service person i spoke with and the technician that came out to see us were very upbeat and friendly. Amir quickly determined the work that needed to be done, got an estimate to us and then knocked to work out within the timeframe he estimated. Having someone You know You can go to when You have home issues really takes away a lot of possible home owner stress. Any plumbing issue we have will go to them.
During a dig for a pool in our backyard, the excavator hit our sewer line, rendering our house useless (a real inconvenience with two small kids!)
Mark and Robert came out on a Saturday (their day off!) to help us get the sewer line repaired and rerouted. They did a meticulous job, keeping our pool design and plans in mind, and explained their methods as they went very clearly. Total pros. Going to use them again, and again! Thank you!!
Ive had a few plumbing companies come out and unclog toilets in the past and this one is by far the most expensive. $295 to unclog a shower using the handheld auger. The technician was here for about 45 minutes total. I paid that same amount to another company when a toilet needed to be unclogged using the giant auger and it took several hours. While everyone was nice, I feel like I got ripped off.
I should have asked upfront what the cost would be but I wasn't expecting to pay almost double what I have paid in the past for a smaller job. Most places wave the diagnostic fee when you have the tech do the work, which they did, but we didn't get the military discount on top of that.
We'll use the company I've used in the past now that I know it's just a normal plumbing job.
Kevin Murray
5 months ago
The company kept me informed from start to finish. Informed me that they would have to come back to complete the repair and they came back on time completed the work properly and made sure that everything was in order. And the price was a great value for the amount of work they did. I would highly recommend Mr. Reuter to anyone.
Sarah Barfield
4 years ago
This group was phenomenal!!! They were INCREDIBLY fast and efficient. I was blown away by how fast they were and how good of a job they did. They went above and beyond my expectations. Not to mention they were so very kind. I had a quick quesion so I texted them and they immediately responded. They were slammed tonight as it was pouring rain and they still fit us in. 🙏🏼 Thank you so much guys! We’ll call you again!
David Trochtenberg
8 months ago
Mr Rooter Plumbing of South Nashville is excellent. After a recommendation from a friend, we called them when our grinder pump was having issues. They were fast, communicated well, and had the job done asap. I highly recommend.
This place really came through for me at the last minute. I had a clogged shower drain in my Airbnb unit. The receptionist was responsive and helpful; sent a technician out within a few hours. He was pleasant and professional. Fixed the drain and price was reasonable. I highly recommend these guys!
Also helped with getting everything back to the way it was that was not part of the job.
Sandra Bennett
8 months ago
Wonderful experience. Sandro was so nice and helpful. I have already recommended him to friends.
Very nice experience! The individual who answered the phone was helpful and courteous. The plumber who came, Mark Foley was very professional and polite. I also like that Mark gave us 90 days warranty, on the work he performed. Mr. Rooter will be our go to company whenever we need a plumber.
marc musgrove
9 months ago
Whitney Opalek
8 months ago
My small business had an unfortunate experience with a leaking grease trap and this company absolutely saved the day. We were working with another company and they were not very responsive and not nearly as efficient. They gave us an astronomical price quote to replace it and couldn’t even install it until days later. We called Mr. Rooter and Sean not only showed up within the hour but had a new grease trap delivered and installed within 2 hours. They saved my small business literally thousands of dollars and will be our go to company for all our plumbing needs. Thank you so much for you’re outstanding service and not taking advantage of your customer. You guys are the best!!
Jamie Zimmerman
3 years ago
Wonderful service! Came out within an hour on a Sunday afternoon when the kitchen sink wouldn’t stop backing up! Fixed within an hour!
We had multiple plumbers out and would not address the issue. Dozun (not sure of spelling) had our issue fixed within an hour. He explained what was causing the issue and how to prevent the issue in the future. I kept his card for future use as he was great to work with. I highly recommend.
Esma Services
4 years ago
After three different plumbing companies, Mr. Rooter guys came and figured out the problem. They saved us a thousands of dollars in just one hour. We will never called someone else for any plumbing issues. Thank you for being honest with us!
Came in a timely fashion and alerted me 30 minutes before arrival. Offered 2 options for repair and completed it very quickly.
Daniel Sutherland
a year ago
Had an initial inspection to discuss options regarding a shut off for my refrigerator. All went well and Ended up scheduling this service to be done a couple days later.
Another technician (different than the person that came on the initial inspection), had come to install and told me this service could not be done and that the first person overlooked key details. Luckily we were able to find a solution with installing a in line valve that I already had on hand from a previous project. But still had to pay over $200 for the service after being told my initial service couldn't be done and for installing a part that I already had. Wasn’t the best experience but was content that they still took care of the issue I had. Would’ve been 5 stars if I wasn’t told the wrong information on the initial inspection. I might consider using them again but will be careful next time.
Drazan Kozul was great! He really knew what he was doing, diagnosed the issue, took care of it, and advised us about how to avoid the problem in the future. We would recommend him to anyone.
Dan Carmichael
8 months ago
Water heater went out on Sunday night. Called Monday at 8:00 and Amir was at our house by 9:30. Fantastic service when we needed it quickly
Thea Copeland
2 years ago
Jerry Tidmore
3 years ago
Jeffery Goddard
a year ago
Lita Balingit
3 years ago
They explained to me what happened why the water drips into the ceiling and let me see the progress together with the demonstration of the cause and effect . Job well done..
Danielle Levine
a year ago
I LOVE Hassan and his entire team! Very professional and can get the job done right! Would recommend!
Brandon Beasley
2 years ago
We just had a minor issue with a toilet, and it was fixed same day. The customer service when calling to book an appointment was expedient and professional (even for our non-urgent issue). Our technician Drazan was awesome. Very knowledgeable and friendly. Quick and professional.
We will be sure to keep Mr.Rooter on our vendor list as our preferred plumbing vendor. Mr.Rooter is the type of organization that is a pleasure to do business with—something you don't find often these days. Kudos all around to the Mr.Rooter team.
Nemanja Pintar
6 months ago
They fixed my piping and installed a whole house water filter. They did an excellent job, were clean and very friendly. I would highly recommend them in the Nashville area
Drazan and his team from Mr. Rooter came to the rescue! Our business had a major leak in an underground pipe. The quote I was given was fair and detailed, and the repair was done quickly, despite it being a major job. Thank you for the job well done!
Joyce Cosey
11 months ago
We have used Drezan and his team on multiple properties. I never have a concern that they did not complete the job correctly.
Charles Park
8 months ago
Excellent and professional service at reasonable price.
StrikeOut Admin
a year ago
Catherine Laux
3 years ago
So nice and professional. I'm glad I found the only plumber I'll ever use again.
We bought a new gas cooktop and needed a line run from our existing gas line. Both of the workers listened carefully to our request and answered questions as they arose. They were most considerate of keeping our home clean by not tracking dirt as they came in and out from under the house. They were also very friendly and respectful of Covid restrictions.
Kelly Cunningham
2 years ago
The whole experience with Mr. Rooters was fantastic! From reception setting up my appointment to the technician searching high and low for the right part to replace in my outdated bathroom, I was so impressed the whole time with the commitment and kindness. Would aboslutely recommend to anyone!
Catherine Weiss
2 years ago
Sandro and Mark were fantastic. Sandro had to come back the next day when he discovered our sixty-year-plus pipe had cracked. Him and Mark worked efficiently and repaired the clog AND the pipe. No more leaks! They were very respectful of our home and wore masks and shoe covers inside and took them off outside. They were on time and very personable and professional. We actually had another un-named company (insert smiley face here wink wink) come quote us DOUBLE to do the same job. I’m so glad I went with Mr Rooter and will be using them for all the plumbing needs for our 1960’s fixer upper!
Travis McMiller
a year ago
Josh Andersen
3 years ago
The Plumber, I believe his name is Mike, was friendly and professional throughout my experience with him. He did an excellent job diagnosing and resolving my plumbing issue!
Kirsten Suyak
10 months ago
Julio Marquez
3 years ago
They came for a same day clogged kitchen sink issue. Tech had a great attitude and knowledge, found the issue right away and used his auger to unclog the pipe. 100 ft down the lines, this is something I could not do myself. They even have a months long warranty for the work. Definitely my new go to plumbers
Thank you Mr. Drazan & partner. I appreciated their work, advice and educating us on how we could make simple repairs on our own. They were professional and worked pretty quickly. Thankful they were open on a Sunday as well!
Darlene Lutton
4 months ago
Mr Rooter has done multiple jobs for me. They installed a tankless water heater, a toilet, repaired a pipe in the wall that was damaged, and now they are repairing a drainage pipe from a sink that was not installed correctly years ago. They don't mind if you watch because they have nothing to hide from the customer. They explain what they are doing and are very respectful to me and my home. They are very much like family.
Margaret Helsel
2 years ago
Can't say enough wonderful things about this company! They have helped me in so many ways and are always professional and on time!
My renter could not make it out until two days later. I called Mr. Rooter Plumbing they sent Mark Foley, a true hero. He was understanding and got the job done quick with plenty of expertise to spare. This was my first time using Mr. Rooter Plumbing and with service like this I'll definitely be returning for all my plumbing needs. Thanks again Mark.
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