Nancy C

3 years ago

Mark is the real deal. He was truthful about his time and availability and was concerned with my needs, immediately. He was willing to wait for me and was friendly and timely. I will be calling him the next time!!!

FmCulley

3 years ago

We had some fairly serious clogs in our house. I got a hold of Jay and he showed up within the hour. He found out where the clog was and bam!! Our home drains perfectly. Jay is exceptional and we appreciate him. Thank you Jay!!

Ashley Knight

2 years ago

They were quick to come out and fix my clogged drain. They were on time and very nice. Helped fix some other things to make it easier in the future and told me some other helpful tips for keeping the drains clear. Would recommend to anyone. Great service!

Bethany Jean

4 years ago

These guys took the time to really figure out the problem, unlike the first company I called. Prompt and professional. Would highly recommend .

Hunter Armistead

3 years ago

This guy went above and beyond. I needed a valve replaced and already had one I bought for him to install. When mine didn’t work, he went got one out of his truck and gave it to me free of charge! I tried to tip him and he wouldn’t take it. Also his price was the lowest I was quoted-and many of the companies won’t even give you a quote before they are on the job.

The best of the best!

amy jansch

4 years ago

Sue Brainard

5 years ago

After discovering we had a drainage issue last night, I called several companies this morning and scheduled an appt for 9:30. When no one came or called by 10:00, I called The Drainage Guy who had been recommended by one of the companies I had called earlier. I spoke with Mark who said they could have someone there in an hour. I waited another 15 mins before I canceled the first company and then called Mark back. As promised, he had someone there (Blake) within an hour who soon had the problem diagnosed and fixed. Thank goodness! Blake did an excellent job! He gave the kind of customer service everyone wants: professional, knowledgeable, educational and also personable.
I highly recommend this company for any drainage issue. Great service! Price was fair and as quoted.
As for the first company, the person showed up without calling 25 mins after appt had been canceled and over an hour after initial time scheduled

David Griffin

3 years ago

Super fast and comes with warranty.

jennifer sloan

4 years ago

Kurt

2 years ago

These guys are the best. They showed up quickly on a Saturday when I had my main sewer line blocked and got it open quickly. That would have been good enough for me but Bryan, the plumber they sent out, took the time to explain everything to me and gave me tons of great advice that will save me money in the future. He's probably the friendliest workman I've ever met. Don't hesitate to calls these guys.

Brad Yunker

a year ago

I am Building inspector, I contacted the Drain Guys for a client that had possible drain issues.. They were very prompt and called ahead to confirm location. The drain professional Blake did everything he could to locate all drain lines and perform a professional job.. I was very satisfied with their attitude and willingness to help...
Awesome job, great service..
I look forward working again with this company...

Jesse Maxwell

a year ago

Lynsey Jeanne Harkins

4 years ago

Great service! Two young guys came in early and knocked all my issues out in under and hour and did great work. Thank you!

Sue Havlish

5 years ago

Wow -- not only did The Drain Guy get here within an hour, the service person was incredibly fast, professional, and tolerant of our dogs! They were recommended by our wonderful plumber, and I'm so glad they did!

Ross MacArthur

5 years ago

Came out at the drop of a hat!! Jay came 10 minutes early and was very professional. He was in and out in no time and now the drain is flowing clean. Highly recommend Jay and the Drain Guy!

Matthew Phillips

5 years ago

Jay came out within an hour of being called and took care of our kitchen sink clog. We had tried nearly everything we could as a home owner but needed the help. Very helpful and kind man. We would recommend their services.

Mike Leberte

6 years ago

Awesome job, Mark is fast and educational ! Customer for life!

SiphonicAtom

7 years ago

This company is great! Been having problems with my dishwasher for awhile but they came out and fixed it right up. They arrived when they said they would and cleaned up afterwards.Will be using them again if need be.Thanks again drain guys,no more dirty dishes!

Axel Reed

3 years ago

Mark and his team are fantastic! They have helped me many times and offer great advice. I would highly recommend them

Gerry Heath

3 years ago

I seldom write reviews; however, my experience with the Drain Guys was so exceptional I had to share. My kitchen sink was completely clogged and after two other companies came out to try to fix it, someone fortunately referred me to the Drain Guys. Blake was a super hero! He was professional, courteous and knew exactly what needed to be done to fix my sink. I have spent many years in customer service so I recognize exceptional service. I can assure you, if you are fortunate enough to have Blake come to your drain rescue, this is what you will receive.

Beerann Lambiase

4 years ago

Great experience, great Work. Jay was very knowledgeable and helpful , would recommend again and again

Ali S

4 years ago

Jay diagnosed our drain issues and had everything repaired in minutes! Very fair price for the job. I highly recommended The Drain Guy!

Cathy Schaefer

4 years ago

Jay from Drain Guy just seviced our house. He worked on our drain for almost an hour and unclogged it. Not only was he diligent in making sure he solved our drain issues, but he was also friendly and professional. Thanks Jay! You made our day!

Angela Knoch

3 years ago

Jay is the best! Came out to Villager and took care of the problem!!! Thanks.

Melinda Phillips

a year ago

The Drain Guy was exactly as advertised and as other reviewers have indicated. I called on Saturday evening, spoke to Bryan who asked questions and diagnosed my problem quickly. He ran through all of the pricing including potential additional costs based on what he found and made sure I was comfortable with that before scheduling a late night appointment with me. (I had a main line blockage.) He was communicative on arrival time and was incredibly pleasant and kind throughout. Once here, he worked through my problem quickly and efficiently, never once seeming frustrated by the late hour or having to go under the house basically at midnight. Problem fixed at a reasonable price! And he walked me through the situation and how to potentially avoid it moving forward. I cannot say enough things about Bryan and his professionalism, good attitude and assistance. I hope I don’t need to call anyone again for a long time but if I do, I wouldn’t hesitate to call The Drain Guy.

Brandon Hubbard

3 months ago

Honesty, professionalism, and customer service at its best. You can't go wrong with Drain Guy. Call here first!

Brien Lutes

2 years ago

Hands down amazing service. The technician went above and beyond. He was very very good and professional. They have my business period from here on out. He worked for about three hours clearing our main line, and the price was still very fair even after that length of time. I would reccomend this company to anyone with drainage issues.

Schyler Smith

2 months ago

Super friendly and professional. Fixed our toilet and at a lower price than they had quoted over the phone which I very much appreciated!!

Becky Stephens

3 years ago

Jay was the drain guy that helped us. He was professional, prompt, efficient and affordable. We highly recommend Jay and Drain Guy LLC.

Wehby Invoices

3 years ago

We've worked with them since they've started and are amazing at what they do.

Zach Vinson

4 years ago

These guys are legit. Had a sewer pipe backing up in our crawl space. Bryan from Drain Guy came out within a couple hours after I called and was able to get the line cleared out in less than an hour.

My plumber recommended them, and he was right. Will definitely use them again if I need it (fingers crossed that I don't need it!).

Dudley Berry

5 years ago

Blake was awesome!! So helpful!!! I will call them next time for sure! Thanks so much!!

Guy Cherkesky

4 years ago

3rd time that I’m using the drain guy and never been disappointed. Honest, professional and prompt. Recommended++

Sha-nu Ra

7 months ago

Good service at great prices 👍

Rafee SyEd

4 years ago

Tommy Cresswell

4 years ago

We've been in the same house for almost 40 years; and the house is 60 years old. We have had several occasions when we needed a drain cleared or repaired.
THE DRAIN GUY, LLC is by far and away THE BEST DRAIN SERVICE we have ever experienced. Mark, the owner, is courteous, concerned and friendly, with a clear desire to help. The technician who was sent out to our home -- Blake -- was professional, conscientious, personable, and thorough.
You could not ask for a better in-home repair experience. And, the work was performed expediently and with almost nothing to clean after Blake left.
In truth, THE DRAIN GUY, LLC was called out to fix what another service had not done correctly several weeks ago -- and the other folks took longer, left a mess, and charged a whole lot more!
My wife and I heartily recommend THE DRAIN GUY, LLC as THE BEST DRAIN CLEARING/CLEANING SERVICE in middle Tennessee. Phone them. You won't be disappointed.

Kristin Kilpatrick

a year ago

We had 4 plumbers come and they couldn’t figure it out. Blake handled it within an hour! Will use Drain Guy again!

nolan rippy

2 years ago

Jay was prompt, courteous, and knows what he's doing.
Exceeded my expectations in all aspects of the service.
I couldn't be more satisfied and highly recommend
The Drain Guy to others. Thanks.

Dennis Wile

5 years ago

Jay, from The Drain Guy came to the house promptly, cleaned out the clogged drain in minutes, was polite & charged a reasonable price. It’s great to be able to call on such reliable service people! If I have another drain problem, I will definitely use The Drain Guy again.

Michelle Stanley

2 years ago

Wonderful young man. Got our drain uncloged in no time.

Shelby Langford

3 years ago

Came very quickly on the weekend when we needed help! Great and quick service!

Jay Salato

a year ago

This was a phenomenal experience. Jay was on time, professional, and handy. I expected it to take longer, be more extensive, and be more expensive. But I am so pleased and so relieved that our toilet situation is fixed!

Billy Lee Annaruma

2 years ago

Drain Guy was incredible..Professional and quick. Courteous, friendly and knowledgeable

Aaron Lechlak

3 years ago

I've been dealing with just about every issue a house can have over the past year, and dealt with many contractors and service pros in the process, and I can say that Brian and the team at Drain Guy are top notch professionals. As a customer, I felt they went above and beyond to help me with the issue.

They were transparent about the issue and what needed to be done as well as the cost. They were helpful the whole way, and educated me on the state of my sewer lines, future issues that could arise, and what to do to prevent future backups.

I'll 100% call these guys again if I have any issues, and would 10/10 recommend them.

Mike

2 years ago

Shirley Croley Briese

3 years ago

Good service! Prompt. Courteous. Thorough. Reasonably priced. Problem resolved. Look no further for drainage problems. Jay was a good company ambassador.

Justin Townsend

3 years ago

Arica Bartholomew

3 weeks ago

Edward Hastings

5 years ago

Great company. The individual who serviced our kitchen drain, Blake, was professional prompt, clean, and very helpful. From start to finish a very satisfactory expierence would highly recommend.

Paul Gill

2 years ago

Levi Wiggins

5 years ago

Great work. Unclogged a drain, diagnosed an issue and suggested an affordable work-around. Really impressed.

Blake Patton

5 years ago

Steven Gallers

a year ago

Blake was very efficient and extensive in evaluating and fixing my drain clog. He was neat, helpful when asked questions and went above and beyond to find my cleanout trap outside. He showed me what he was doing and what the problem was with branch roots getting into the line. He quickly cleaned out the drain emulsifying all the roots.

Great job would recommend anytime

Levi Walker

a year ago

Very pleased with Jay. Super nice. Cordial. Early for my appt.

Shane Jurgrau

5 years ago

Drain guy has always provided me quality service and Mark is pleasant and helpful when you call

Hank Marcacci

3 days ago

Prompt, friendly, fast, and professional. We had an emergency and he was there super fast. A+.

Annette Bryant

3 years ago

On the night of 10/6/19, I spoke with Brian and not only was he courteous but he was also knowledgeable. Brian asked me several questions related to the problem and the upstairs layout. He concluded, based on my answers, that I had a main line clog and said he could send someone out the next morning. On 10/7/19 Blake arrived at 10:00 a.m. with a smile on his face and ready to work! He quickly went to work pointing out the problems, answering my questions and addressing my concerns. The bottom line, I found Blake to be very friendly, reliable, trustworthy and he made me feel valued as a customer. I would definitely recommend this company! Great customer service, good work and the price was fair! On another note, my puppy LOVED Blake! Whenever Blake went out to his van my puppy cried and howled until he came back! Good family....thank you.

Mike Adkins

3 years ago

Friendly, knowledgeable, and great service. I can’t recommend enough. 👍🏽 Thanks.

James Boyd

3 months ago

Tech was very professional and knowledgeable. Wouldn't hesitate to call again.

Kyle Kozma

10 months ago

They did me a great service and the fee was affordable...I will definitely call them again....

David Binder

4 years ago

I want to thank Mark and Jay for the better than excellent service they gave my customer. Their knowledge and experience is unsurpassed. Although it took two trips to get to the bottom of the real problem, I would not have been able to fix it without their help and tenacity to make sure we got the pipes cleared up. I dealt with two other companies that failed to find the problem or fix the problem and made me pay anyway. This company is A Cut Above the Rest, and in my opinion the only drain cleaning company truly capable and honorable in the city of Nashville. Thank you Drain Guys, y'all are awesome.

Deborah Thomas

3 years ago

Okay, I don't write reviews often, but this is one I just had to take the time to do. I had a complex drain problem. These guys sent out one of their guys and he had it diagnosed correctly and fixed it in less than 10 minutes. WOW!!! I have a older home with cast iron pipes and MANY of the so called top ten pro plumbers had been out here before wanting to charge thousands to do this and that and then maybe this and that and try to access the problem, all the while the cash register is adding ca chings!
The DRAIN GUYS are family owned and operated. And they treat you right! I called, explained the problem as detailed as I could, told them I needed someone who really knew what they were doing and they came and fixed it FAST! The guy they sent was friendly, courteous, very understanding and EXTREMELY KNOWLEDGEABLE! If drain problems arise again, they will be the FIRST people I call. No kidding, I am very picky, but these guys ARE MY PICK!

Nick Romeo

3 years ago

Just purchased a new home and within 30 days or so had a sewage problem. Contacted the drain guy and Jay was able to come the next day. Within 20 mins he had the sewage line unclogged and everything running like it should. I would highly recommend the drain guy! Thanks again Jay!

Kobi Ankumah

2 years ago

I rarely write reviews but they were quick, responsive, and fixed the problem quickly. Very nice guys as well.

Patty Berardi

3 years ago

Very quick response. Jay came to my house yesterday to clear the drain for my kitchen sink. He was very friendly, polite, professional and knowledgeable. I was concerned because my house is built on a slab but Jay explained everything and the drain is running great again, actually better than it had been. Thank you for the great service!

rick matthews

4 years ago

Absolutely a great guy and great experience. Look no further than “The Drain Guy” 👍🏻

Mindi McCormick

4 years ago

They were life savers! They were expedient, friendly and knowledgeable. I spent several hours at my home the day prior with a reputable plumbing company and they could not fix the drainage issue with my bathtub and washing machine. The Drain Guy service man came the following day and had it fixed in 20 minutes and charged $300 less than the other company. Luckily, I was able to get my money back from the other company.