Valorie Bowers
10 months ago
We have the Cinch home warranty and they assigned this company to fix a leaky toilet. The tech came and took our money, looked at the toilet, took pictures, then he was gone. He claimed he was going to give the warranty company more information so that he could lift the toilet and fix the leak. However, a month has passed and we have gone back-and-forth between the warranty company and this plumber. When we finally thought we had it all worked out, he then told Cinch our toilet was cracked and so the claim was denied. This toilet is not cracked. He took our money and more importantly he took our time over the last month dealing with trying to get someone back out. As many of the other reviews say, I do not suggest dealing with this company.