Best Custom Solutions in Phoenix AZ

The team over at Lone Star were great. They professionally quoted our project and started work almost immediately. We fell in love with their initial design concept and were just blown away at the results. Our backyard is now our favorite part of the property. We host outdoor events and get compliments all the time. I recommend them to everyone and couldn't be happier!

Outstanding back yard scapeing

Great job! Thank you for your professional service you provided.

Hired Jose for a general yard clean up and he did a good job. A couple of months later I hired him for monthly yard service. My lot is around 3/4 acre and we agreed on general cleanup excluding tree trimming for $175 per visit.

He and his team were punctual and stayed for about an hour which comes out to $58/hr per person. Front and back area looked good after they finished and Jose needed to get paid right then and there. After they left I discovered that the side area of my yard looked untouched and branch clippings that we had agreed to be picked up where left behind.

I texted him and his response was I do it next month. Since I don't want to stare at a pile of debris for an entire month I politely asked him to come back before next month and to complete the job. He agreed and said next week. I didn't hear from him for 5 days and reached out when he would come. His response: I'll come by tomorrow and pick it up, but in the future I will only pick up branched that we cut off. He made it sound like he was doing me a favor by coming back even though it was part of the scope when he quoted me.

Needless to say he didn't show up when he promised he would. I then proceeded to call him to see when he would come back and he just hung up the phone on me. At almost $60/hr per person I expect better service!

Hire him at your own risk. He is a charming guy and fooled me.

Also keep in mind of all the 5 star reviews he is one of the reviewers himself: Jose Rodriguez. The rest are probably friends and family.

Our sprinkler system needed a to be replaced and after searching online we found Botanist of the Valley. We had several quotes from different Sprinkler companies but Marty and Luis really impressed us with their knowledge, product and their total-service company. They not only replaced our entire sprinkler system - which is now all online - making our water output much more efficient for our plants, shrubs and trees, they also pruned all our trees, a huge mesquite tree on our front yard was growing dangerously sideways - threatening to topple over onto my neighbors house! But they were so knowledgable and informative on how to prune the tree that it has now started to grow straight. They also pre-programmed all our water settings so that our trees weren't getting over watered which were causing the roots to lift.

Just recently we noticed a leak in our front yard, Luis and Marty were prompt to answer our texts to assure us that they would take a look at it. The pvc pipe separate from what was installed by Botanist of the Valley had a crack - they promptly replaced it that day!

I would highly recommend Luis and his crew for any or all jobs for your landscaping needs. We were so impressed by their professionalism, service and efficiency!

Most professional company I have done service with. Tim was awesome. Very informative and defiantly knows what he is doing. This company isn't out just to collect a check but to keep customers happy and coming back. Honest work on a great price scale. We will continue to use this company for all of our irrigation needs.

I recently moved to the Phoenix area and needed to have my back yard landscaped. Our builder let me know Gothic Landscaping had done the landscaping in the front yards for the new homes in my neighborhood. I thought I would get an estimate from them, since it might be easier to have the original landscaper do the back so the design would be consistent. I submitted an online request to have someone contact me. A week later I received a phone call from one of their design team. When I explained what I was considering for the design she asked me if I was having other estimates done, and I told her I was. She then asked me to give her the dimensions of the various projects that I had received from the other landscaping companies because it would save them a trip out. That was the first clue that there was something wrong with this company.

When I deflected her attempts to get me to give her the exact dimensions, she then told me, We aren't the cheapest company on the block, and if you're getting estimates from other companies, it's unlikely we can match their prices. I explained that I was getting estimates from several companies and would be choosing based not only on price but on overall customer service and willingness to work with me. Several times again she told me that their company was very expensive, and from her tone I got the distinct impression she didn't think I could afford them, which is clearly not the case. At this point I had reached my saturation point with her pretentious and elitist attitude, and told her that the problem wasn't that I couldn't afford their services, but the problem was clearly her erroneous assumption that I did not have the financial ability to pay for a landscape designer, and that her attitude had just cost them a very lucrative job.

If this is the sort of person Gothic Landscaping has selling their services, they may want to rethink how they do business. Salespeople assuming potential clients can't afford their services is a very costly mistake that I've seen happen time and time again. Also, insisting that the potential client pass along information they have received in estimates from other companies to save Gothic Landscaping employees a trip out there is about as lazy as it gets. If the company is seriously interested in attracting new clients, having a design specialist go to the property and meet with the owner to discuss design options is one of the most basic of services they should offer. I would avoid this company at all costs.

Good place to work at