Best 1 in Phoenix AZ

This is how locksmiths should be. He was my rep and he made an extra trip to the store to pick up a part they needed, same day, didn't charge me anything for the trip and was just the nicest guy. I'm really glad I've found a reliable locksmith as this industry is littered with some shady peeps and I've experienced firsthand what that can be like.

I needed a car lockout service in my neighborhood, and guess where I went first? Yale KeyExpress. I was greeted warmly by their customer service agent in a very friendly manner that I had not anticipated. Who then introduced me to their technicians? I explained my problem, and they got it right away. My issue was resolved in a few minutes at an affordable price, and I can't thank them enough for coming to my assistance.

He was prompt, professional, affordable, and saved our evening with his emergency lock out services! Will recommend for someone else’s locksmiths needs!

Yale Express Locksmith provided us with excellent service. The technician was courteous and helpful. He arrived on schedule and promptly began working on our car lock. He had no trouble opening it, despite the fact that it was a Volvo, which some people find difficult to open. He completed the job in approximately 45 minutes and had everything ready for us to utilise the car straight away. We will surely contact them again if we want other services!

Awesome

Wonderful service and very punctual service. Tprice was right and tquality was superb. Thank you very much for a great experience.

Great quality!

was able to give me an accurate quote with just pictures and measurements over tphone. was extremely professional when arrived, and his quality of work really shows. I am extremely happy with his work, and highly recommend him for anything lock related!

Our back door lock has been getting stuck for months. This time, we couldn't un-stick it. The guy was able to come out in under an hour, and replaced the entire lock/knob

T staff is incredibly friendly and lpful. Tir prices are fair and ty work quickly. I like that ty always seem to work with a particular level of urgency that makes my time and myself feel valued. I greatly appreciate tir high level of service and quality work.

did it quickly and smoothly, did not leave until made sure it was functioning correctly, and then even spent time teaching me how to use tapp and all tdifferent options that were available.

James helped me repair and make functional a used safe that was locked. Great advice, and very helpful service.

Great service for a good price

Fantastic service. Received the quote in 5 minutes, the service staff came home promptly and resolved the issue quickly.

I drove out there from Mesa on Saturday, June 15 to take a look at several cars they had listed on TrueCar. There was one person working when I got there. Mike showed me the cars I had tagged on TrueCar. The one I had actually come to see was a Volvo CUV. It was up on a display ramp, and inaccessible. Mike told me he'd driven it and there is something not right about it. Okay... I wound up test driving a 2005 Kia Sportage, (my 2nd choice).

I really liked it, and Mike assured me a couple minor mechanical issues would be fixed by the time I drove it home. No real pressure, just the absolute expectation I'd be buying a car irrespective of the cost. After the test drive, we went back inside to discuss financing. Mike did everything in his power to discourage me from using my current vehicle as a trade-in, which was a little skeevy. Mike suggested I should first try getting a car loan from my Credit Union. We discussed the fact I was between paychecks, and wouldn't have a lot of money until the following Friday (June 21).

Long story short, I wound up putting down a $200 earnest money deposit to hold the car until the 21st. Mike then told me he had a 2003 Mitsubishi Outlander at another location for the same price, and urged me to come take a look at it on Sunday; adding that if I liked it better, he'd apply the $200.00 to it, instead. I agreed to go out there and look at it, assuming I could secure financing at a decent interest rate. Mike assured me he's a wizard and could get me financed if my CU fell through. He also assured me that if the deal didn't work out, he had no problem REFUNDING MY DEPOSIT.

When I got home, I applied for a car loan through my CU. They didn't even bother running my credit score. They just turned me down flat because of my income. So I spent a couple hours on sites like NerdWallet and Lending Tree looking for a car loan, and discovered the very best interest rate I could hope for was somewhere in the 18-30% range, and would leave me making $300-$400/month payments on a $4900 car for five years, or a little less for six years. Nope, no can do. Rather upset, I texted Mike early in the morning on Sunday, June 16 and told him I couldn't buy a car right now, so I would need my deposit refunded.

And I waited. And waited. And texted him again on Tuesday, June 19. He finally responded, telling me he was off work for two days, and would get into the office tomorrow and return it. Okay, well and good. Friday, June 21st rolled around, and I still hadn't been refunded. So I texted him again. And about an hour later, he responded that he'd returned it on his machine, but it takes the bank to get you the money. I already did it. He then added, I takes the bank a couple days cause they like to hold it... I've worked retail, and I know it can take 3-5 business days for a refund to post on a card transaction, so I gave Mike the benefit of the doubt. I waited some more.

Texted him again on 6/27. Asked him where my refund is, as it's now been nearly two weeks since June 16. NOW the story became he's in the process of moving to NY and I need to call the office and speak with David, the owner.

Called and spoke with David on 6/28. David assured me that's not how we treat customer, and Mike doesn't work here any more. David told me if I threw in another $600, he'd give me $700 for my trade in, then his people could finance the remaining $3400 for only $200/mo for 30 months; (for those of you bad at math, that's around a 40% interest rate); but if not he'd happily get permission from Corporate to send me a refund check to my home address. (What Corporate? You're the owner).

Long story short, I left a message on 6/29 that I just want my money back. As of today, (7/7), I still don't have it, and now David won't pick up when I call, or return my calls. (He DID call my number twice today, but left no message, so...)

Next stop: AZ Fraud Squad, BBB, and every site on which David advertises his wares, including his FB page.

Great, quick and efficient service at a good price. Happy to recommend!

Yale KeyExpress is the most professional locksmith to seek service from. They are easy to schedule and do great work. They are neat, clean, and trustworthy, which is especially important when they are working in your home.

The ARCO technician re-keyed my locks very quickly and professionally. He went out of his way to complete the job the way I wanted it done. He arrived about halfway through the 4-hour time window they gave me. ARCO emailed me several reminders about the day and time the technician would be coming to do the work.

Keys work but come out of the machine a lot of metal debris still attached. They need to be sanded down to remove the loose metal.