Venesa Hernandez

4 months ago

Luis was our locksmith today and he did an amazing job! He was very professional and worked so quickly I couldn’t believe it! He also took the time to explain how to reset any devices that were linked to my garage door. Really great service!

Elisabeth Trach

a week ago

Our technician - Lois was fabulous. He was extremely knowledgeable and helpful. He came on time, was productive while he was here and respectful of our home. I would definitely request Lois again if I needed a locksmith..

S JR Mapili

2 months ago

Kevin is very efficient & very knowledgeable in what he does.Very accommodating and helpful in our queries! I would use his services again if a need arises. I recommend Kevin very highly!

John Ford

2 months ago

We needed a locksmith and ARCO lock and security was recommended. I called and made an appointment. They were prompt, friendly and did a nice job. Will use them again and would recommend them. Excellent

Newon Vulue

2 weeks ago

My technician Kevin was very professional and efficient. He was in and out in no time. Took less than 15mins to rekey my new home.

terry loo

2 months ago

Perfect! Kevin called 20 minutes out, arrived on time, was courteous, skilled and efficient. He rekeyed six entry doors and replaced a broken deadbolt. Couldn't have been better, great job!!

Amanda Fortin

10 months ago

Soon as I put my request in they called me that same day to set up in appointment. They got me on the schedule for the next day. Luis did a great job when he came to change my locks. He was there in the time frame they told me. We found out my key didn't work in my laundry room so he changed the keys there no problem and the price was very reasonable. I would definitely use them in the future. Great customer service and Luis did an amazing job.

Kyle Schaffer

2 months ago

We moved into a home with weird, mismatched, and half working locks. Luis was very patient, explained or options, and got us set up. He was a pleasure to work with.

Christina Damon

7 months ago

This is a local company that will be honest about their prices! No surprises when Brent got here and he worked with me to make it as efficient as possible!! Brent was very professional and friendly! Call these guys, you will be glad you did!

Mark Schloesslin

6 months ago

Brent was most knowledgeable and upbeat. He installed our system a year ago and remembered us. He completed the job quickly and thoroughly. Brent rocks!

M. Hensel

4 months ago

I had Kevin come to rekey my locks. He called ahead to give notice that he was on the way, was friendly, and did a quick job. He also stuck around to make sure that the keys worked and that I was satisified with everything!

Michael Giroux

6 months ago

Outstanding service. The technician was very personable and extremely professional. We had 8 locks rekeyed which required 2 locks to be modified to fit the key and 2 others to be picked because we didn’t have keys. Technician respected our property and our personal space as he moved from room to room. Definitely recommend ARCO Lock & Security for your lock services.

Dan and Jenn Spurlock

5 months ago

We have used Arco lock and security for a couple of our homes and they always do a fantastic job for a reasonable price. This is definitely the company to call for all your lock and security needs.

Sandra Schafer

4 months ago

Technician was on time . Re-keyed and programed garage remote . Very knowledgeable and even taught me a few things . Highly recommend

Hilda Thornton

11 months ago

Needed home locks rekeyed. My technician called me 20 minutes prior to arrival. He was very courteous and explained what I needed and got to work right away. Job was very successful. My locks work so much better and I feel much more safe knowing no one has a key. Thank you for an excellent job. Highly recommend.

paula davis

9 months ago

Technician Luis, came out to re-key my doors - he was very courteous and did a great job. Luis also program 2 garage remotes for me. He was quick. Great customer service. I highly recommend.

Chris Caraturo

2 months ago

The gentleman did a great job.They came on time he was done within 30 minutes he gave me key and stay with me while I tried all locks , very happy with service.You need locksmith service this is your one stop.Here we are again 8 months later and needing new locks and keys called ARCO lock and Bret showed up knew what we wanted completed what we wanted quickly and his knowledge along with his expertise is a joy to find in the valley will ALWAYS use ARCO lock and security .Bret did another great job and he is a terrific representative of your company.///// Just used them again and still the best would highly recommend and I will definitely be back

David Thomas

2 months ago

Brent was prompt, efficient, friendly and professional. Everything went smoothly. Highly recommended.

Erica Deleon

8 months ago

Kevin came out to re-key our how. He called because he was running early on his schedule which worked out better for me. Showed up and although I couldn’t find my keys he was patient and understanding. Once I found the keys and he got to work he was done within 20min. He was friend throughout and answering my questions also.

J K

9 months ago

Friendly and efficient. They were able to accommodate our business needs within a short period of time. We will definitely use their services again when the need arises for a commercial locksmith.

Roselynn Salamone

5 months ago

Kevin, Did a great job,replacing my locks.also wonderful customer service this co.very easy to work with too. Sincerely RoseS

Mike MacGillivray

8 months ago

I can see why there are #1 in Arizona. Great work AND servicer.ARCO went above and beyond for me today. Brent was my tech and he did a fantastic job re-keying the townhome I recently bought in Gilbert. Very friendly, courteous, and professional. Re-Key done in 20 - 30 minutes. Also impressive - ARCO completely went ABOVE AND BEYOND for me. I was coming out from California today and half-way to Arizona I realized I forgot the keys to my Arizona townhome in California (brilliant). I couldn't turn around and drive 3 hours back to California. I called ARCO from the road. My townhome re-key with ARCO was supposed to be tomorrow (Friday), but I have other vendors coming to the townhome and I had to get into it today (Thursday)- I asked ARCO if there was anyway they could fit me in today (Thursday). ARCO understood, worked with their techs, got in touch with Brent, and Brent was outside arriving at the townhome right when I was arriving from California today, Thursday. Excellent work and service! Highly recommend!

Rosa DiMaio

5 months ago

Delivered what they promised. The service man called to check in on time he would arrive, and was friendly, personal, and professional. Would absolutly recommend them.

Helen Sramek

a year ago

My experience with ARCO was first rate from the first contact. Their responsiveness and willingness to accommodate my schedule are most appreciated. The technician who came to my home, Brent Nordstrom, is a top notch professional. I could not have asked for a better person to help with rekeying locks at my new home. I will definitely use this company again if need arises, and I would ask for Brent.

Alicia Schindel

a year ago

I was concerned when I was given a 4 hour window for service but happily I received a call about 45minutes into my window. The technician arrived w/in 5 minutes, reset my garage door opener and explained some of the other features it had. Then he quickly replaced /installed a new door lock I had purchased. He was professional and knowledgeable. Great service.

Alan Pruess

a year ago

We used ARCOLock & Security referred to us as part of our Home Warranty plan. Brant was exceptional! He was very prompt, personable & very knowledgeable! Performed our rekey in short amount of time then did an incredible job opening a hall closet door that had been inadvertently locked from the movers of previous owner. Highly recommend this company & Brant was quite exceptional!

Brian Murphy

a year ago

ARCO came out and re-keyed our whole house. Brent was our assigned Locksmith. He was very professional and knowledgeable. He was able to get our keypad for our front door to have the same key to match the rest of the house when another locksmith we called said that was not possible since it was a different brand. Would use them again! Thank you

Tim Hirschberg

10 months ago

Very pleased with Arco's service. Needed all of my house locks re-keyed. The technician, Kevin, arrived on time and got the job done quickly. A true, no fuss professional. Would definitely call Arco again and plan to recommend them to family, friends and neighbors.

Linnea Storm

3 months ago

Brent was professional, courteous, and highly competent. Job done perfectly.

Rob D

3 months ago

Good service from scheduling to repair. Tech was proficient and professional. Very Satisfied.

Megan Fenimore

8 months ago

Had a rekey service for our new home done and our tech was Luis, he was quick, friendly, and knew his stuff. great service!

Ashley Oliva

a year ago

I was able to request an appt online and they came out the next morning to rekey my apartment locks. The technician was finished in 20 minutes tops. If you need quick service, I highly recommend.

Ron

a year ago

Called Arco to get my front doors re-keyed. Luis Espinoza came out the next day and did a great job. Very professional and knowledgeable. Got the job done quickly and efficiently. I would certainly recommend Arco Lock & Security.

JENNIE OLEARY

9 months ago

Kevin arrived in the early part of the time frame given. He was able to quickly identify and fix the problem with my lock. I don't think he was here 5 minutes and I was able to get back to my daily activity with hardly any interruption.

Jojo M

a year ago

This is the second time I have used Arco’s services first time was for my home and the second for an office. They are great, very helpful and professional. If you have any locksmith needs they should be top of your list to call. You will be happy you did. Brent and James were great to work with.

Nicole resmer

a year ago

Technician was on time, friendly, and very knowledgeable. This was not an easy rekey as I had lost my original set of keys. The technician went above and beyond to save my existing hardware. Saving me on expenses in the end. Overall amazing job and an Amazing technician !! A+

Tim Cordell

a year ago

I was referred to Arco from my realtor and from the first phone call to the day of install, the servi could not have been better. Speaking with Lori and making the appt, the walked me through the charges to make sure I knew exactly what to expect. I was able to schedule an appt on the desired day and received a reminder email the day before and morning of my appt.The tech, Luis E. Called me 20 min away, well within the time window, and was polite and courteous. He reviewed t he same process that Lori had to make sure we didn’t have questions and took the time to explain a few unknown variables that I was not aware of in my house. He was not pushy in and way, very knowledgeable and took the time to walk with me to each lock to verify all keys worked. He cleaned up after himself and was very attentive to the house.I would not recommend anyone but Arco for any locksmith related work.-Tim

alicia shepherd

a year ago

Brent Nordstrom with Arco lock came to my commercial property and installed a keyless entry. He did an awesome job and was very friendly! Arco has also done my home and do great work for a great price.

Michael Bradley

a year ago

The ARCO technician re-keyed my locks very quickly and professionally. He went out of his way to complete the job the way I wanted it done. He arrived about halfway through the 4-hour time window they gave me. ARCO emailed me several reminders about the day and time the technician would be coming to do the work.

Stephanie Westfall

6 months ago

On time, efficient and courteous. Took the time to do extra locks that I requested. Would recommend to anyone.

Lori Vrablic

a year ago

Luis Espinosa did was on time and did the job in a great time frame. He was professional, friendly, quick and knowledgeable. Luis had some excellent recommendations and suggestions we appreciated! I’ll definitely call this company in the future if I have any needs!

Dr. Carrole A. Wolin

2 years ago

Victor arrived exactly at the time he said he would in the text he sent me. He reset my garage openers, my outside garage entry keypad, and all the locks in my home. He tested everything to make sure it worked well. He asked if there was anything he could explain. I asked him for additional information on the services ARCO Lock & Security provided. He gave me a brochure and explained all the services, details and discounts. All of this was completed quickly and professionally. Thank you, Victor. I highly recommend him and ARCO.

Genea Stephens

a year ago

ARCO contacted me promptly to schedule the work order and Kevin (the technician) showed up early in the window after texting me to let me know he was in route. He was polite professional and very helpful. I couldn't have had a better experience and would recommend him a nd the company without hesitation.

Robert Sperry

4 months ago

Great service showed up on time and was done quickly. Highly recommended

Carla Echols

5 months ago

My husband said Brent was friendly and cool. He did a good job for us.

Dereck Bermudez

9 months ago

No complaints. Thank you Luis for rekeying our home! I appreciate the heads up coming over, the recommendations and providing solid work. Highly recommend.

Nancy

a year ago

Had my home re-keyed and was referred to ARCO. My very polite service tech Victor called before the appointment to let me know he was on the way and he arrived on time. I didn’t “really” know how re-keying was done. But it was simple and very quick. We also had Victor reprogram the garage remote for a $10 up charge. You could do this yourself, but for the ten bucks and time involved I left it in Victor’s hands!!! Very satisfied with this service and would recommend ARCO if you need locksmith service.

Angela Meyer-Sooknarine

2 years ago

I had my new home re-keyed and some additional convenience items installed. The previous owners had installed some locks that did not make sense. The technician, Josh, helped me decide what to keep and what to replace. He didn’t spend a lot of time trying to sell me anything unnecessary. Josh went above and beyond by repairing a poorly installed lock. He was professional, called when he was 15 min away, on time, and had everything done quickly. I would recommend Arco lock and Security, specifically Josh, to anyone needing locksmith services.

rbmsilva

8 months ago

Kevin did a great job today. He was fast and efficient! Arco is our first choice for Lock-Security services.

VLVerne Platero

a year ago

Luis, is the ultimate professional He called prior to his arrival and was prompt. He provide information and guidance along the way. We had a few questions. he was so friendly and accommodating. I would love to use his services again. I was super impressed. Great professional and extremely knowledgeable ..thank you Luis

Chris McHood

2 years ago

Technician arrived on time with text prior to coming. He was very professional, polite and courteous. All work done was excellent and he explained in detail and demonstrated how to use everything and do setup. Would definitely recommend!

Pam bloomer

a year ago

My tech was fantastic! Friendly, professional, helpful. I feel safe in my home and comfortable with how to use the equipment. He also went the extra mile to help me with existing equipment that was here when I bought the home but didn’t know how to use. Now I have two layers of protection.

Joe Pearson

a year ago

We recently just bought a home and had Luis come to change our locks out. Not only did he re-key the locks in less than 10 minutes, but he also explained exactly how everything worked so we’d feel safe have peace of mind that our new home is secure.

Catherine Sandberg

3 years ago

I had a Home Warranty when I moved into my new home and hired Brinks to come out to set up an alarm system. I had Brinks at my other home so I was familiar with the service. The technician was on time and did a great job with no issues. I knew at that time I would need someone to come back out once I had some new doors installed. All I had to do was call and within a few days I had an appointment. He called 15 minutes prior to let me know he was on his way and arrived during the window that was given to me. Very professional and knowledgeable about programming the system and guiding me through some new features.

Roberta Murphy

11 months ago

Kevin FEHLEN was prompt, professional
And pleasant to work with today.
He explained what needed to be done and quickly fixed the problem.
Give him a bonus. We need more like him in the customer service industry.

Frankie L. O'Neil

3 years ago

Kevin, our technician, was right on time. He's skilled, efficient and professional. He explained everything very well and made sure we understood how everything worked. He made for a positive appointment; we had a lot of stressful interactions with companies and services during our move, but Arco and Kevin made the appointment flawless and stress free. Great company, great technician! We definitely reccomend them.

Mobious72 Bingo Fuel

3 years ago

Thoroughly satisfied! Very fair pricing, in fact, they were running a special that was so good that it was less expensive than if I had removed all the locks myself and had taken them to Home Depot for re-keying. Luis arrived quickly and rekeyed nine locks within about 15 or 20 minutes and the price even included four new keys. Outstanding service! Outstanding price! Outstanding professionalism! If you call, ask for Luis...he is awesome!

Steve & Brenda Williams

a year ago

Brent came out to where I work and gave us a quote on electronic door locks. He was super professional and explained all the options we have and took the time to really understand what we need. Looking forward to our quote and doing business with them!

Teflon Don

2 years ago

I needed locks on my house doors re-keyed. Victor called me prior to my appointment time which was very courteous of him because I wasn't home yet. Once he arrived, he was quick and professional with the re-key. He even made extra accommodation when I told him I needed different key for each door. I was very satisfied with the service Victor provided. Overall, I would highly recommend Arco Lock & Security to anyone.

Brent Graves

a year ago

Used ARCO Lock & Security for a re-key lock and garage door reprogramming service. Luis Espinoza was the technician who performed the services. Luis was a fantastic tech who did the job as promised and was very helpful in explaining what he was doing and helping to ensure everything worked as it should and ensuring I was completely happy with the services. Luis did an amazing job! Would definitely recommend their services and Luis.

sue mcdonald

11 months ago

Brent was terrific! He’s smart, helpful and got the job dond quickly. I would definitely have him again, if needed. Arco is a great place to go! ?

Drew Rosener

a year ago

Scheduled a re-key with this company as part of our home warranty. which cost $ 75. In the initial call with them and in the schedule email it said nothing about having our key when they came out. The guy who came out said they would charge us a fee per lock that we didn't have a key to, which I declined to pay. I asked if he would wait for my wife to come back with the key which he said no to. So he left, paid $ 75 and got nothing for it.Also the owner of the company showed up unannounced and tried to sell us security cameras, which I did not ask for.

Phillbo Rubish

11 months ago

ARCO handled the re-keying of a home I purchased recently. Their locksmith, Kevin Fehlen, showed up on time, took a look at the 9 locks I needed re-keyed, made a few recommendations, and was in/out in under an hour. Would definitely use them again.

Chelsea DeRuiter

a year ago

Super quick and very friendly. Luis was at our home for maybe a total of 5 minutes and he was done with changing our locks and re-programming our garage door opener.

Malinda Davis

4 years ago

I set up a rekey service call for a new home I just moved into through my home warranty and ARCO was the company that my home warranty company sent. The ARCO locksmith showed up about 5 minutes early and was very nice and professional. He did the work quickly and I am very pleased with his work, everything works as I requested.

Rosella Braxton

5 months ago

Luis was timely and professional at getting the rekeying services done, thanks!!

Donna Mueller Cloud

2 years ago

I called to schedule service, they scheduled based on my availability and convenience. The technician made sure he understood my expectations, clarified charges, and left his work area at least as clean as it was when he started. He did offer other services but accepted my no thank you without trying to push me into buying more than I wanted. He wore a mask and was polite, professional, and timely.

Gregg Hott

3 years ago

Technician called ahead of time and said when he was going to be there. He arrived exactly at that time and was friendly. We reviewed the locks to be re-keyed in my newly bought house and he started right away. Everything was efficient and professional. He worked on the 3 doors as well as the garage remote and he was done in about 15 minutes. Highly recommend ARCO Lock.

reese wallace

2 years ago

Wow! Just wow! The appointment scheduling was quick and simple. On the day of the appointment, received the phone from the technician, Victor, letting me know that he was on his way. He got there on time, was polite and asked which doors needed re-keying. Turned my back for 5 minutes, then he gave me 4 keys and told me he was finished. Obviously, all keys work and insert smoothly into the key holes. I definitely recommend Arco to anyone who asks. Very quick and painless. Thanks Arco!

Jennifer Young

3 years ago

I had to have my new home re keyed and my home warranty company got me Arco to do the work. I was called to set it up.I got a appointment for the quickly.. I was happy that the locksmith called by 9:00 and got here in about 2 to 3 minutes. He came in and got the job done really quick and all the locks and keys worked great. Overall I was very happy with the experience and I would recommend them to others.

Chris Nelson

2 years ago

I just bought a new house and was having my locks re-keyed. My technician arrived on time and was very professional. I had questions about my existing alarm system and he provided me options and recommendations about upgrading my system. His recommendations included ways to utilize as much of my existing system as possible in order to save money. I would definitely use this company again.

Russell Hughes

3 years ago

Victor was great. He called ahead to let us when he would arrive. When he got there he explained everything included in the re-key of our new house, and explained any situations that may result in an extra charge up front. He worked quickly and was polite and professional. He asked me about our interest in a security system and answered all my questions without any sales pitch pressure to buy.

Jesse Pedersen

2 years ago

We had the best service rekeying the locks in our house. The technician was great. He did a quality job in a record amount of time. I was impressed. I'd highly recommend them.

Nancy Greathouse

3 years ago

Victor was our tech and arrived on time, was polite & very efficient. He handled all of our issues quickly and installed our garage panel as an addition. It was refreshing to find a company with well trained technicians who understand how to provide great customer service. Victor is an asset to Arco.

Valkyrie Queen

2 years ago

Josh came into my home wearing a mask and he re-keyed a total of 4 locks and 2 garage emotes. He was extremely quick, knowledgeable, professional and friendly. He was in and out before I knew it. No complaints or problems about his service or work!

Andrew RYBACKI

a year ago

Luis is very professional and thorough.His suggestions were logical and enhanced the esthetics and safety of our home. I highly recommend ARCO and Luis to anyone in need of a locksmith or home security.

Bridget Montoya

3 years ago

I had to have my new home re keyed and my home warranty company got me Arco to do the work. I was called promptly to set it up and I got a fast appointment for the next morning between 10-2. I was surprised and happy that the locksmith called by 9:30 and was here by 10. He came in and got the job done really quick and all the locks and keys worked great. Overall I was very happy with the experience and I would recommend them to others.

Theresa Hartzell

6 years ago

Joey was fantastic to work with! He phoned ahead when the opportunity presented itself to move our appointment earlier in the day. He was very friendly and worked quickly to complete the changing of the locks and reprogramming of the garage door openers. I highly recommend ARCO and Joey for all your lock needs.

Pam C

2 years ago

From beginning to end, I had a great experience with ARCO Lock & Security, and in particular, with Luis. I think he went above and beyond for me, and was always very pleasant about it. He spent time figuring out how to make a situation work with old doors using current locks. I originally ordered this service through my home warranty service and am very glad this is the company that they sent out. I would highly recommend them to anyone that needed lock service.

Kimberly Childs, Realtor

2 years ago

ARCO Lock & Security answered my call, gave me exact pricing and scheduled my appointment on the day I needed it. I requested that the technician call me 30 minutes out instead of 15 minutes out and he did just that! Luis showed up with a very professional appearance and equipment. He resolved the issue in less than an hour and provided excellent service. I will definitely contact ARCO the next time I need a locksmith!

Ryan Reid

6 years ago

I called to schedule a commercial re-key and I had a great experience. 1 - The tech was waiting at the property for me. 2 - The tech was really fast because I needed to leave for another appointment. 3 - everything was as they said, the receptionist said it would be a simple processes and it was so simple and new keys work great!

ownthedream

2 years ago

My service tech Kevin did a fantastic job. He was very efficient which was very important to me since I had just gotten off the night shift and was ready to go to sleep. He went above and beyond with his service. I 100% recommend ARCO.

Yvonne Faustinos

11 months ago

Professional and left my house the same way he found it. The rep also communicated well on his timing. A little pricey but I would use them again.

Marie Sherman

4 years ago

Everyone at ARCO Lock was very helpful, both the assistants on the phone and my technician Brent was exceptional. He listened to my requests and was very helpful explaining my options and completing the service. Fast, efficient and friendly. I will definitely call them again.

Steven Neighbors

3 years ago

The technician arrived on time. We reviewed what work was to be done and he got right after it. He re-keyed 9 locks in just a short time. He also re-programmed our garage door openers and paired the remotes. His work was top quality and very efficient.

Lorna Lemon

3 years ago

Josh called in advance to let me know he was on his way. He showed up when he said he would. He quickly assessed what needed to be done and was lightning-fast. He re-keyed three locks, re-programmed the garage door and remotes and installed a garage door keypad in less than 30 minutes. He was courteous and patient, exhibiting excellent customer service skills. ARCO and Josh will be my new go-to locksmiths!

Lourdes M. Valle

5 years ago

Great Service!Technician, Josh arrived on time. He was very friendly and quickly re-keyed my doors and provided 4 copies of the new key. He asked if there was anything else I needed and also changed the code on my garage door opener. He gave me information on security systems his company provides in case I was interested. I would strongly recommend Arco Lock & Security.

Jeffrey Duncan

2 years ago

Outstanding customer service! Placed the work request late on a Friday, was contacted that day and the technician was at my house Monday morning. Technician was very professional, very polite and proficient. I would definitely recommend this company and use them again if needed.

Jack Beasley

2 years ago

We just bought a house and all the locks needed to be rekeyed. In addition, I wanted an keypad-style lock for the front. When the technician arrived, he quickly evaluated the variety of locks and keys currently in play, came up with a strategy to make them all as uniform as possible, and then got to work. He replaced or repaired about 10 total locks and got the keypad installed in less than a two hours. He was friendly, personable, provided excellent advice, and threw in a discount without me asking.

James Blackman

4 years ago

Keven was very prompt for my appointment. He listened to what I wanted, made some suggestions that I thought were valid and chose to follow his expertise. He was very efficient and most friendly to me as a customer. I would certainly recommend your company and if I had the need in the future to use your company, I would not hesitate to call.

Julie Waryck

2 years ago

Very happy with the communication so I could meet him at my buyer's new home. The home was a new build and GPS directions were off and he communicated and still got there right away. Reasonable and the work was completely quickly. I have happy buyers too!

Cecily Parks

3 years ago

This company is great! The tech (josh) arrived on time and very knowledgeable. He had the lols changed quickly and gave us new keys. Josh was extremely pleasant and I’m glad we used ARCO. Will recommend to anyone!

Celia Johnson

3 years ago

We had our locks changed after moving into our new home. The technician was very courteous and efficient. Since the appointment included two garage remotes and my husband did not have his with him, the tech showed my husband how to change it himself. Very good experience.

Christopher Demetral

6 months ago

Simply the best! Knowledgeable, helpful and done with efficiency, ARCO has my business for life.

Morgan Radick

2 years ago

I called to schedule a re-key service through our home warranty. Victor was out the next day & completed the job super quickly & professionally! It was such an easy & pleasant process.

frank frank

2 years ago

Brent Nordstrom of ARCO Lock Security did a wonderful job of setting up our home security system. He was patient and explained the aspects of our system more than once until we felt comfortable. We felt Brent was very customer centered and didn’t rush his service call. We would highly recommend ARCO service and Brent as your technician.

Janis Thornton

3 years ago

Victor was excellent. He is very professional, timely, and worked quickly. ARCO is part of our home warranty and sometimes you don't always get the best people at your house. THIS TIME WE DID! Victor was great!

Rebecca

2 years ago

My technician was great and very professional. He showed up in a timely manner and did the job quickly but sufficiently. He was thorough in explaining how my new alarm system works.

Thomas Nun

3 years ago

Job was finished quickly, was great, and very professional. No complaints about the actual job itself, things went smoothly besides having a broken doorknob (that I didn't know about).The company gave me a 4 hour window for the service, 10am-2pm. This shut down my day and I was stuck at home waiting for them. If not for that they would have easily received 5/5 stars.

Linda Kennedy

2 years ago

Great Service, professional, arrived on time. Re-key and installed alarm system.I had to make a choice to uninstall my alarm system and they were courteous, and were very helpful. The techs were amazing.

Lori Dunne

3 years ago

Very happy with the service provided this morning by Josh at ARCO! He called in advance like we requested. Was professional & courteous, exceeding my expectations in every way. This company/appointment was coordinated through the home warranty co. As a realtor I've had more than my fair share of bad experiences with warranty cos. & the contractors they hire. Kudos the AHS & Josh at ARCO for a job well done!! I will definitely hang on to your info for future reference!!

Gail Cooley

3 years ago

We needed all the locks on our doors rekeyed and our garage remotes reprogrammed. Victor was very professional and friendly. He works quickly but not rushed. We will definitely use his service again if needed.

Carolyn Startzell

2 years ago

I bought a new house (yes, during the pandemic!) and had six locks to rekey. Victor called 15 minutes before arrival, arrived on time, and was able to key all of the locks to the same key. He also reprogrammed 2 garage door openers. Very great service! Highly recommend Victor from ARCO Lock & Security.

Marla Lawrence

3 months ago

The technician, Luis, was efficient, timely and pleasant to work with.

Karla Roberts

a year ago

Luis Espinoza was the technician that was sent out to rekey my doors. Luis was prompt, very knowledgeable and quick. He rekeyed all my locks in less than 8 minutes total. Thank you again Arco lock and Security.
Karla R. Laveen, AZ

Kerry Brantlley

5 years ago

I was very impressed by the CopperStar Security company being able to re-key my front door and side door. The company was recommended through my home warranty provider. The tech that did the work was able to schedule me into their busy day. This was very much appreciated as a family member had lost a key to our house.

Tracy Effertz

8 years ago

Great service! I left a message after hours and they called me back to setup an appointment. They disclosed pricing without me having to dig for it (which I often find I have to do). The locksmith was super friendly and professional and worked fast.

Tish Bonnell

3 years ago

My technician Luis did a great job. Very professional, efficient, and knowledgeable, couldn't have gone better. Also, I was able to get service the same day I called so am very happy about that too!

Anne Bryson

3 years ago

Part of my home warranty coverage was re-keying my home. The technician was on time, easy to work with and also replaced the outside panel of the garage door opener as well, saving me a separate service call. I was very happy with Arco Lock and Security service and would highly recommend them.

Craig Cain

7 years ago

We received service with CopperStar through our home warranty coverage. The technician did an excellent job. We had the six locks rekeyed through the warranty, and an additional two for a nominal fee. He also reprogrammed our garage door remotes. The young man was extremely professional, and did the job in a timely manner. I would definitely recommend CopperStar to other customers.

Allison Binning

2 years ago

We called for the $99 service and that was the final cost. No pressure or up-selling which we really appreciated. Service was scheduled in a timely manner. Josh called us when he was 10 minutes away. He was very professional and personable. I would not hesitate to use again or recommend.

John Medina

2 years ago

Recently got my locks re-keyed and had code panel for my garage door installed. Luis the tech they sent out was great did everything super fast. Scheduling was tricky only due to home warranty..

Robert Isert

a year ago

Brent was efficient, prompt, pleasant and knowledgeable. Replaced parts in stock in his truck. Hard to find this kind of service in the U.S. right now.

Bill Toole

2 years ago

ARCO was amazing to work with. Great technology, follow up, and communication. Our technician, Josh, called ahead as promised and was pleasant and efficient once he arrived at our home. He was wearing a mask and practiced good health and safety protocols. We will use ARCO again when the need arises.

Mike Dimo

a year ago

Exceptional! The service person was very professional and quick. he had our 6 locks re-keyed in less than an hour. Price was the best I've seen for a 6 lock re-key.

D H

3 years ago

Awesome service and work. Tech gave me calls on his status to arrive. Was professional and skilled. Completed 7 lock picks and rekeys efficiently and cleanly. Would use ARCO again for sure!

Jimmy Martinez Jr

8 months ago

Luis did a great job with a re-key on six locks on 8/02/22. Quick and professional!

Dustin George

3 years ago

ARCO Lock Security was schedule for a while-home rekey service through my Home Warranty company, OneGuard.Luis was very knowledgeable and professional. Our appointment was originally scheduled between 1:00 PM - 5:00 PM. Luis called at 10:00 AM to let us know he was available earlier if we would like.He was able to quickly rekey all of the keyholes in our home, as well as 4 additional locks that we didn’t have keys for. The additional locks were only $10/ea. He then reprogrammed our garage door remotes, just as planned. All of the work was completed in under 45 minutes.I would highly recommend ARCO Lock Security and Luis as year-round lock professionals should you need them.

Cathy Simpson

4 years ago

Victor was our technician who came to change our locks after purchasing our home. He was on time, efficient and courteous. I appreciated the information he shared about our locks and since we have about 12 total in this home, he informed me which ones were Quickset that I could do myself and did the 6 covered under the home warranty that I could not.

Cynthia Tello

4 years ago

Arco rekeyed some locks in my home and installed a security system. Kevin called to confirm my appointment and arrived when expected. He was professional and knowledgeable and made sure I understood the system before he left. Also, he was careful with the care of my home when entering and exiting. I was very pleased with this company and the service they provided.

Debbie Sisco

6 years ago

CopperStar responded promptly to our request to re-key the locks on our home. The service technician was courteous and skillful. He finished the job and handed us the keys in very short order.

Kevin Kunz

5 years ago

I used Arco through a home warranty service. I had very low expectations. However the rekeying was fabulous and smooth. The keys work much nicer than the old ones. He reprogrammed my garage and electronic door lock. Great service. I am glad the home warranty placed uses them.

Tom Metzger

3 years ago

We purchased a home and had Arco rekey all house locks and reprogram all remotes. Almost immediate response to our initial request, appointment set on short timeline, technician arrived as promised and Brent a very knowledgeable and cordial technician had us done fast and told me about other Arco services. Brent was very helpful.Highly Recommend!

Bonnie Rad

4 years ago

Victor did a wonderful job re-keying our locks. He patiently waited for us to arrive at the house & explained what he will be doing and the cost for any additional service. Excellent service from Victor.

Joe Regan

3 years ago

Moved into a house recently. Discovered that the exterior locks were inappropriate and required different keys each. I met Kevin, the tech with ARCO, as he was working at a neighbor's house. I was impressed at our first meeting and Kevin did not disappoint.He arrived promptly, surveyed the needs and completed the work in an exemplary manner, all the while being as personable as professional.I have enjoyed the service of many home professionals in my life, none more worthy than ARCO. Your search is over. Call them!

Susanne Sweney

2 months ago

Did a great job andvwas fast and efficient

Emily .Roberts

4 years ago

They were fantastic. Josh was our tech and very informative and communicated throughout the entire process. He called the night before to ensure that our order was correct. Called the day of when he was on the way. Was very friendly and curious while working at the house. Would reccomend.ARCO to anyone.

Mike Napientek

a year ago

Used ARCO through our home warranty to have our home rekeyed after recently moving in. Our tech, Josh Parker, was friendly and fast. I received a phone call when he was on his way and he was right on time. Thanks Josh!

Teresa Zellers

4 years ago

I moved into my first home recently and ARCO Lock & Security was sent out through my home warranty company. I was told the appointment would be between 3pm and 5pm. I left work at 2:30pm thinking I would have plenty of time (what technician every gets anywhere early, right?). Got a call even before I had left work (and missed) and then my home warranty company called to say that the technician was AT MY HOUSE. It was 2:35pm. I got there about 10 minutes later and he actually thanked me for being on time. Brent did a great job. I didn't even realize he had already rekeyed the home while he was updating the panels for the home security system. I even got to show off a bit when he had me download the Brinks app and I had already answered some of the questions that popped up after downloading the app. He walked me through several things on the app as well as the panel and offered suggestions as to how to not set the alarm off accidentally. Thanks so much, Brent. Keep up the great work! :)

Debbie Angell

a year ago

Appointment was scheduled for day immediately following my request. Kevin called before arrival to let me know he was on the way; he arrived on time, was pleasant, courteous, professional and completed job in a very timely manner.

Christina Watkins

4 years ago

Josh did a great job re-keying our locks. He called ahead and arrived when he said he would. He was friendly, professional and efficient. This was a great referral from One Guard Home Warranty! We will use ARCO again.

Kevin Falenda

8 years ago

CopperStar responded to a OneGuard Home Warranty work order/claim that I put in within 1-2 hours of the request and was able to come and address my issue the next day! Very professional, expedient, and courteous. A true pleasure dealing with this company.

Jenny Kuo

5 years ago

This company was assigned to me through my home warranty. Excellent re-key service. Josh called before he arrived, re-keyed all five locks, made key copies, and re-programmed the garage door opener. He was professional, friendly, and courteous.

Frank Plahutnik

4 years ago

Victor called ahead of time and let me know exactly when he would be at my residence. He did a wonderful job and got 12 doors re-keyed in about an hour. He also did some maintenance on them. All in all, it was a great experience. Frank P

Robert Phillips

7 years ago

I bought a new home and needed 6 locks rekeyed, 4 garage door openers reprogrammed, and a pin pad code changed. The service guy was great. He completed all that in less than an hour, he showed up in the time frame I was told, and was pleasant to talk to. I would highly recommend them.

Kristi Benningsdorf

6 years ago

Our Technician Joey was great. Very friendly, even took his shoes off when he came into my home. I had 8 locks changed at it took him less than 30 minutes. I would very much recommend CooperStarSecurity.

Scott & Debbie G

5 years ago

Our home warranty company put us in contact with ARCO Lock and Security to have the locks changed for our new home. Josh very friendly and on time. He explained what he was going to change and how, as well as the additional cost to make a change to one of our locks before he changed it. The job was done well and in a timely fashion.

Polly Mcfadden

6 years ago

Kevin with CopperStar came to my recently bought condo yesterday to rekey it. He was prompt on arrival, did his work quickly, was professional but friendly. He even helped me out with a sticky dead bolt which wasn't part of the service. The charges were reasonable. Overall I was very pleased and would definitely call them again.

Thelma Edwards

5 years ago

Had a great experience having my locks rekeyed. Josh arrived on time, was very professional, got the job done quickly and efficiently and went on his way. I would recommend ARCO and I would use them again.

Valerie Robbins

4 weeks ago

Prompt, Professional and Polite. Great experience.

W. Bruce Cushing

5 years ago

Victor did a great job on our re-keying and re-programming of our garage door openers! I would highly recommend ARCO Lock & Security, as well as Victor, if he's available. He also installed a new key pad for the door openers, which works well and looks great.
Thanks!!

H Dobbins

7 years ago

The technician arrived a little earlier than scheduled, which was really great. He was very friendly and showed that he cared about his work and the system that he was installing. The installation of all equipment was very neatly done. Once the installation was done he took the time to walk me through how to download the apps on my phone, and he helped me setup whatever I needed on the system. Any questions that I had were answered and when he left I felt very good about making the decision to go with CopperStar Security.

Ben Frelka

4 years ago

My technician Brent was really great. Friendly, professional, and efficient! My girlfriend and I were moving in a piece of furniture while he was working, and he even stopped what he was doing to carry the table, so she wouldn't have to! Love the system as well.

Jane Duggan

a year ago

Kevin did a great job and was very friendly and helpful. He was really quick with his work and the quality was great!

Ashley Harper

5 years ago

Brent did a great job rekeying our locks, even when it turned out that the previous owner had installed one improperly (and stripped the screws), and even when one of the locking mechanisms needed repair. He took his time, explained everything he was doing, and was very nice, too! We will definitely use ARCO in the future!

Jessica Ryder

3 years ago

Luiz was awesome. He gave me a 30 minute heads up when he was coming, arrived in the window that was scheduled, and walked through the additional charge before starting the work. Which while I did not like the fact that I was charged on top of the service fee but that is an issue with the home warranty and not ARCO Lock & Security. Luiz did the work quickly, every key worked in every lock, and worked well. No sticking or needing to giggle it around. He was even patient with me as I literally tried all 4 keys in all the locks. A+ in my book.

Dean Gerstein

3 years ago

Excellent service! Victor was on time, professional and re-keyed my house in just a few minutes. Was also very informative about the locks. Have never had such great service from a locksmith!

Karen Soucie

2 years ago

I booked this from Chicago for my home in Phoenix. The technician called me to confirm his arrival and called my son (who lives in Phoenix) as well. He was very friendly and the service was quick and professional. Thank you for setting my long-distance work at ease!

Maree Stone

6 years ago

Technician was knowledgeable and friendly. He went through several different options quoting prices for each so I could easily make up my mind. Work was done quickly and efficiently. He even disabled a lock for me. Great customer service!

Brad Henry

4 years ago

Great Service!Technician, Victor arrived on time. He was very friendly and quickly re-keyed my doors and provided 4 copies of the new key. He asked if there was anything else I needed. He gave me information on security systems his company provides in case I was interested. I would strongly recommend Arco Lock & Security.

Jerry Crane

3 years ago

Great experience! Technician called in advance which I appreciated. Work was completed quick and smoothly. He waited while I checked every lock with the new key's. Excellent service.

Vi

5 years ago

Josh was amazing, he called me to inform me that he could come over at an earlier time than scheduled and would complete 9 doors plus a new mailbox lock in 25 mins. He showed up and did just that! Very quick and efficient. I will continue to do business with ARCO.

Mary.faulkner Tillieann

3 years ago

We recently moved to a new home with 6 doors to the outside, each with their own key, which we needed re-keyed. The work was scheduled within a few days, the technician was prompt, courteous, eager to perform the work as we desired. The work was done quickly, and to our complete satisfction.

D Wiles

3 years ago

Victor is knowledgeable, informative, efficient, courteous and precise. He was not only on time, he was early -- telephoning me for the OK first, and then performed the work outstandingly. He's a superb Technician!!

Steve Gwinn

5 years ago

Looks like Brent is a pretty popular guy but I have to agree, he does an awesome job. We purchased a new home and Brent re-keyed all of our locks (12 in total), reconfigured and upgraded an older alarm system and reprogrammed our garage door remotes. Job was completed in only a couple of hours. Brent did a walk through, explained what he was going to do and did it in a very efficient manner. He took the time to walk us through the functions of the new alarm system including the app. Excellent service from a very professional and informative associate!

D Donoho

4 years ago

Josh did a great job with service today. He called and said he was 20 minutes out, arrived on time, introduced himself, and immediately went to work. He explained what he was doing. He was very professional and answered any questions I had.

Betsy Burlingame

5 years ago

Our experience with Joey was great. He introduced himself promptly, was friendly and engaging, and talked about everything he was there to do before starting. He then took the time to walk us through the changes and made sure we were comfortable with everything he did. Very pleasant experience.

Laurel Friend

4 years ago

Kevin was very quick and knowledgeable. Very professional I am grateful for him helping me feel more secure in my new home. I would definitely recommend this company to anyone who may need their service.

Rachel Sharp

5 years ago

Josh contacted me prior to arriving as to when he would reach my home. He was prompt, curteous, professional and patient. He checked his work to assure that it was done properly and whether I had questions or concerns. He did an excellent job. Thanks Josh,

Edie Ferguson

3 years ago

Josh with ARCO did a great job re-keying the locks on our new home. We were very pleased with his service and his suggestion to add a keypad on the garage. He was on time and very efficient. We would use ARCO again!

Billy Blackburn

6 years ago

Unfortunately I did not end up using your service.I feel there was a lot of hidden charges.I originally spoke with a lady and told her my situation.Closed on my house and the keys were misplaced at escrow.She told me that I could have 6 locks rekeyed for just shy of $70.Due to the fact I had 9 locks, it would be $12 each additional lock, which was understandable.When your tech showed up to my home, he stated he had to have keys, (prior discussed) or it would be $4 a lock to pick them. I told him no one told me this and that I would need to reschedule.The tech seemed very upset and distraught telling me that I would be charged $50 for a trip charge. Also not discussed but understandable.I wanted to reschedule, but now that I am being charge $50 for a trip charge when the original service was supposed to be $69 I do not see the point.This is my first home, and was definitely a bummer.Billy Blackburn

Beverly Grauer

6 years ago

Victor called to let me know he was on his way, then arrived shortly after.He checked the security door and I gave him the parts that fell out of the cylinder and he repaired and replaced the cylinder. Everything appeared to work fine. He apologized for the problem, and told me to call if anything failed to work in the future. Victor was very pleasant and professional. I was very happy with his work and am happy that I now have a working lock on my security door.

Adela Cantu

8 years ago

Re-keyed new house under a home warranty plan. I heard from the company within hours of notifying the home warranty company. CopperStar was able to set up an appointment with me the same week. I was informed of the locksmith's name and received a telephone call from him announcing his arrival. the work was done quickly and professionally.

Terry Hillier

3 years ago

Courteous and professional. My technician was great. Very friendly and engaging, but the got the project done exceptionally fast and professionally.
Pleasure to work with and will use again.

Isaac Acosta

3 years ago

I had exceptional service with Josh. He explained how the system works, what my options are and how to get the best system for my budget.I also had all my doors rekeyed and everything went smooth. I would recommend ARCO Lock & Security and especially Josh.

Scott Lundgren

2 years ago

Our ARCO locksmith was a bit tardy but did a remarkable job and was safe, courteous and efficient. He went above and wouldn’t even accept a tip. Locks all work great! A++++
Highly recommended!

Jill Benscoter

a year ago

Kevin was terrific - he arrived on time, rekeyed all of the locks, set up the garage door openers and was on his way! He showed me how to set up the garage code that he had cleared out too. Thanks Kevin!

Allen

5 years ago

We were in Arizona for a short 4 day visit as we took possession of our new condominium, a second home. We arranged to have our doors re-keyed and the appointment was set up the morning we were left and Victor from ARCO was sent to our condo to do the work. He was on time and got the job done efficiently and quickly. He was courteous and did a great job. We would recommend ARCO's services if in need of your lock & security needs.

Frank Spoto

3 years ago

Luis called when on his way and arrived right on time. He was quick and efficient. We reviewed what I wanted done, he offered an opinion with some good points, then got to work. He was done in no time, cleaned up after himself, and reviewed results with me. I would not think twice about hiring him again.

Shannon McCoy

2 years ago

Technician called 30 minutes before arrival. He wore a mask during the entire service, was professional, and quick! Rekeyed 6 locks in our house in about 15 mins. Great service!

Gina Hobson

3 years ago

I had my new home rekeyed and my home warranty set me up with Arco. They called promptly and made an appointment in 2 days. They even made sure I was the first appointment of the day because I had a very important doctor appointment that day. When he arrived he was quick efficient and very courteous. I will use them again if I ever have a need.

Celia Maness

5 years ago

My service person, Victor, was quick, efficient, knowledgeable, and didn't give me any grief about answering my zillion questions I was firing at him. During the rekey of my locks, when he noticed something was amiss, he gave me recommendations of how to correct the problem.And, when he installed my security system 2 weeks later, he consulted with me about best placement, etc.All thru these processes, he kept a good attitude and smiled a lot.

Bonnie Davis

4 years ago

Victor was absolutely fantastic when he came to change the locks and the codes on the garage door openers. He changed all of the locks that needed to be changed and made sure that they worked smoothly. He was truly a pleasure to work with and a valuable asset to your company.

Melissa Yoder

3 years ago

EXCELLENT service! Incredibly fast and thorough! The technician says on time, upfront about what was included in our service, but what else was also available at additional charge. There was no pressure whatsoever, and he was extremely helpful. 100% would have ARCO and our technician come back again for any other lock /security needs.

Marjorie Johnson

2 years ago

I had an awesome technician named Josh. He was professional, service oriented, detailed, with great integrity with his service. ARCO Lock & Security is on my go to list moving forward!!

Charles Floyd

8 months ago

Service tech called 15 min prior, showed up and completed service with no problem. He even lubed screen door.
Thank you.

Melodee Stavridis

3 years ago

Very satisfied! I forgot the technician's name but he re- keyed all our door plus the garage door opener and the genie very quickly. His courteous and polite.HIGHLY RECOMMEND ARCO LOCK & SECURITY...

Sandi Fisher

3 years ago

Had new home rekeyed by ARCO Lock and Key yesterday. Excellent service. Technician called prior to arriving to make sure we were ready for him. Arrived on time, was pleasant and professional and answered all of our questions. Definitely recommend this company.

Diana Wenners

2 years ago

Follow up regarding my easy to make appointment was great, the technician was professional, quick and helpful. This was just my locks being re-keyed after moving, but I intend to contact them regarding a security system. I would definitely recommend Arco Lock and Security!

Kerry King

5 years ago

Brent was an excellent worker. ARCO Lock should count their blessings he's on their staff, as I do for having Brent's help moving our alarm pad. I contacted our own alarm company to do the job and their quote was high enough that I decided to shop it around. ARCO Lock gave me a range that was $100 cheaper than my alarm company's, and when Brent came out to our site, he found a way to do it for the low end of that range rather than the high end. I saved a bunch of money and Brent did a great job. Thank you

Bodnar Boats

3 years ago

Our front door at our business was off-kilter and hard to un-lock and lock. Service was prompt and fast and we can now use it with ease again. We called another company and they wanted a lot more money to even drive out to our place in Glendale. Arco was very reasonable. Thank you!

Jake Kluch

3 years ago

We had our house re-keyed under a home warranty. We had eight locks re-keyed, four each of two different keys. As the warranty only covers two copies of two keys, we tried to have more copies made; one key made good copies, one did not. I asked Arco to have the locks with keys that would not duplicate re-keyed, and they said the warranty company would have to authorize another visit, because the keys they made work. I guess I should never lose one, because I can’t get more! They made me feel like it’s my fault , yet the other lock they re-keyed duplicates fine. I recommend looking elsewhere. I’m also telling the warranty company to find someone better!

Alicia Wadas

2 years ago

I've used Arco for years and have always been pleased with the results. Last week I was onsite when Josh performed the service. He was fast, efficient, friendly and thorough. Everything is working well thanks to Josh.

Bridget Becker

2 years ago

Service Rep Josh Parker was on time, professional and got the job done! Very professional wore his mask and washed his hands. I was able to get service and feel safe. Great job!

Jacob Kosch

3 years ago

I had ARCO come and change the locks on my new condo. Luis was on time, got the job done quickly, and correctly. He was friendly and polite. I would recommend him and ARCO to anyone needing locksmith services.

Tyler Stauffer

3 years ago

Josh was fantastic, he came out very promptly and gave me a heads up before he came. When he arrived he was knowledgeable about the locks and provided me options on how to proceed. I am very grateful for his knowledge and would highly recommend ARCO because of him.

James Yielding

2 years ago

ARCO was contracted by our home warranty company to re-key the locks in our new home. The technician arrived on time and had everything done quickly. We opted to have the odd deadbolt changed to match the other locks for a reasonable price.

James Knox

2 years ago

The locksmith was extremely professional friendly got the job done super quick. Repeat 15 locks in I think less than 30 minutes plus reviewed our security system and made appropriate recommendations.

Samantha Albach

4 years ago

I was very pleased by the install that I received from ARCO. Josh was beyond friendly and so knowledgeable about the system. He went over everything so well with me and I felt so pleased with how professionally everything was done. I would highly recommend this to anyone!

Wendy Dang

3 years ago

Brent with Arco Lock and Security was awesome! Through our home warranty program, Brent with Arco came out to re-key the house and add the home securtiy system. He called ahead to let us know when he would arrive. He was professional with his installation. He was meticulous and explained several options for home security placement of things! He took the time to answer our many questions and review how the system worked! Would definitely use Arco and Brent again!

Charles Porter

4 years ago

KJosh was very quick and knowledgeable. Very professional I am grateful for him helping me feel more secure in my new home. I would definitely recommend this company to anyone who may need their service.

Sam Bryner

3 years ago

It turned out to be a really easy fix and so the tech was in and out real fast. He was friendly, put up with my young children watching him work, and diagnosed the issue quickly. Hated paying $80 for ten minutes work but such is life.

Kit Carter

2 years ago

Luiz was on time, very efficient, and explained my options and made clear his charges. In less than an hour, he re-keyed seven locks on our exterior doors. The best reference is whether I would use ARCO again, and the answer is YES! Thanks, Luiz!

A F

4 years ago

ARCO Lock & Security just finished up at our home and it was a great experience. The gentlemen were quick, professional and pleasant. They made sure we received our emailed receipt and tested locks with us before taking leave. Thank you for the wonderful service!

Denny Connor

2 years ago

I just purchased a new to me house and wanted the locks re-keyed. Victor came the day after my move and re-keyed all my locks and garage door openers. He did an excellent job and was very professional.

Cindi Jackson

2 years ago

Kevin was absolutely great with re-keying all of my locks at my new home. Very professional, knowledgeable about other questions I had and did a timely job. Would highly recommend ARCO Lock & Security.

Sherry Severs

a year ago

My Tech was amazing. He was professional and completed the job in a timely fashion. Would recommend Arco again!

Debra Knight

2 years ago

Excellent service by a solid technician! Prompt arrival, hard working and took us around to inspect and work all of the locks when he finished. The locks worked great!We will call ARCO again in the future.

Bryan Ross

a year ago

Affordable, fast, painless. We had 11 locks and 7 keys done and the courteous technician was in and out in about an hour.

Erik Jensen

7 years ago

Joey was on time, very personable and worked quickly so I could get to my next appointment. I have used CopperStar several times over the last few years and have always been very happy with the service.

Terry Hartzfeld

8 years ago

We just bought a new home and called to have the locks redone. The Tech was on time and very well informed, friendly and FAST!! We had 6 locks done with 2 keys for each, it did not take him very long at all. All the keys worked the first time, that was great, not like getting the from the hardware store. We will call these guys again if we ever need locks redone!

Aillene Blackwell

2 years ago

Kevin was our technician & he was timely, friendly, professional and efficient. He made sure I knew the keys to the locks worked. He was definitely an expert at his job.

Michael Borunda

4 years ago

Victor, my technician, was very professional punctual and completed the work in a very reasonable time. He was even so kind as to flip over one of the keyholes to face the same direction as the rest of them. I really appreciated that because things like that bug me.

Amy Raynolds

7 years ago

Scheduling was very easy and every representative I talked to was courteous. Our technician, Kevin was very nice and pleasant person. He was knowledgeable and efficient. I used CopperStar Security through my home warranty. I was allowed a certain number of locks and would have to pay extra. I do wish when chatting with them, they would had emphasized or corrected me that it wasn't the number of doors, but the number of keyholes. But that was my mistake, not theirs. I would use this company again.

J Speck

a year ago

Brent from ARCO was on time, very polite, worked quickly, fixed issues with thermostats, and overall was great! We will use them again!

Cayman Martin

a year ago

Victor was very professional and efficient at rekeying my house. Would definitely recommend him and use ARCO's services again.

Elizabeth Maly

3 years ago

Joshua was very polite, and he was incredibly fast, literally was in and out and we had new locks/keys, and he even kindly reset our garage clickers and keypads. It was much faster than having to look it up and do it myself. I highly recommend ARCO Lock & Security.

Diane Bedlington

7 years ago

The company was recommended through our home warranty. Six locks were rekeyed and two garage remotes. The young man was friendly, professional and very thorough. I would recommend CopperStar Security to others as well.

Raymond Leach

3 years ago

Luis was great....called to tell us he was on his way, was very knowledgeable
Had to rekey 12 locks and the garage door and pad, in a house we had just purchased. Price was right. We were very satisfied and would use Arco Lock and Security again for any of their services.

Garry Goemann

6 years ago

Your technician did a wonderful job. Also, at our request he gave a thorough explanation of you security system and what it would take to convert our system. Due to his explanation and quality of care, we plan on using your service for out house security

CheeseHead

6 years ago

The re-key and garage door reprogramming service experience was fantastic. Thank you! The tech was able to come early and verified my availability by phone, and performed the service quickly and efficiently. Very pleased with the service!

Rebecca Guglielmo

6 years ago

Victor provided excellent professionalism while changing out our locks in our new home. He was prompt, flexible and very knowledgeable. I highly recommend this company!

Ray Savage

2 months ago

Brent is an excellent tech. Did the work quickly and professionally. Very pleasant and personable as always. Great job. Thanks a million.

Dennis H.

4 years ago

Josh did a great job! We called ARCO because we had used them several years ago to rekey all of our locks. Now, a door handle and deadbolt needed to be replaced, and Josh did the job quickly, efficiently and with good spirit. We would call them again.

Huey Ng

2 years ago

I had a very bad experience with the technician from Argo Lock and Security. He was in the neighborhood earlier for other jobs and was not patient to wait for our scheduled appointment at 3-5 pm. I was working in the morning and attending a meeting when he suddenly called me around 10 am telling me that he would like to stop by now. And then at 2:30 pm ahead of our appointment he texted and said that he is already there. Due to Friday traffic and I could not get a Lyft in time, I told him that I am running late but rushing there, he cancel our appointment, charged us $75 and marked our rekey job completed without doing the job. I called the company to explain and they sent me to the insurance company. This is the worst service I got since we came to Arizona and prompted me to write this review.

Darrin Carrothers

5 years ago

Technician did not use anything to protect flooring under work area and our carpet is now ruined as he allowed black graphite powder to fall onto our newly cleaned (light) carpet. He was also tapping locks on our ceramic tile floor and seemed pretty inexperienced.

JJ Arida

3 years ago

He arrived as scheduled time. He called and gave you and estimated time and hit his mark. The tech was fast, accurate and explained what he was going to do. Great Service...Josh! Thanks

Nanette Nelson

6 years ago

Excellent!! They came in and rekeyed all locks on doors of our newly purchased home along with resetting remotes and keypad for garage door. Very impressed at how quickly and efficiently all was completed along with making me new keys for the new rekeyed locks. Awesome job. Thank you!!

Joe McGill

3 years ago

Had my new house re-keyed. He called as planned and got it done quickly.
He was also going to re-program my garage door remote, but it turned out the opener itself was not receiving the signal. Garage door opener repair guy coming today.

Grant Loyle

4 years ago

Kevin was absolutely amazing and friendly . He was on time and promptly completed the rekeying of all of the locks in my house. He also answered my questions and waiting until I tested every key in each lock he rekeyed.I would absolutely want to work with him again in the future.

Chance Erwin

6 years ago

Kevin arrived promptly, provided excellence quick service and went above and beyond to make sure all things were taken care of in the house before departing. Overall great experience at a fair price.

William Lindsay

2 years ago

Josh did another perfect job.
ARCO always treats my Clients well!

Dennis H

a year ago

Josh was very professional. He completed the re-key quickly, and very competently. He had a great attitude, and was very pleasant. Josh is a great asset for Arco Lock and Security.

J McC

3 years ago

Quickly replaced all of the locks in our newly purchased home. Technician was professional and did a great job. I'm super happy with their service.

Henry Pruitt (Poppy)

5 years ago

Outstanding job by Brent and the whole team. Very prompt service and extremely qualified. Brent was super helpful and did an outstanding job. Explained everything I needed and the work done. I couldn't be happier and would highly recommend Arco!!

Warren Norsworthy

a year ago

Luis was great! He was very friendly and helpful. He answered our questions and took care of re-keying our locks very quickly.

Ashlee Bower

6 years ago

Kevin was great. He was on time and very nice. He worked around our movers, rekeyed our locks and reprogrammed our garage door opener within 30 minutes.

Joseph Pearson

4 years ago

Josh did a great job. He was in and out and quickly accomplished rekeying our locks. We appreciate the service to help us feel more safe in our new home.

gary bloom

4 years ago

Victor did a great job rekeyed 5 locks my garage door remotes and my keyless touch pad out front. Was in and out of here in under an hour. Now I have one key for all locks. Thank you for the Great service.

Wil Nunez

5 years ago

Brent did an amazing job! He re-keyed 3 doors, installed and set-up the alarm system for my house. Brent was very meticulous and explained the alarm's system operation in detail until I knew exactly how it worked. He also explained how the app works and how it links to the doorbell camera. Awesome job.

Darren Rigsby

7 years ago

I had to have a re-key done in the afternoon with limited notice. Stacy at the main office called her technician Joey to see how his scheduled day was progressing. Joey was able to fit me into his schedule and completed the job professionally and quickly that afternoon. I would recommend CopperStar Security to anyone!

Mike Hession

7 years ago

We had a great experience with Copper Star. Victor, our technician, was professional and did a great job re-keying our door locks and setting up our hand held garage door openers. He programmed our garage door openers in both of our cars too!

Susan L

3 years ago

Victor, technician called 15 minutes prior to arriving to our home. He explained the additional charges to re-key our locks, garage door openers & garage key pad. He was quick, efficient & courteous. We would call Arco Lock & Security for future services. Thank you.

Sheila T

6 years ago

I recently purchased a home. I was told on the day if close that the previous owner REFUSED to relinquish all the keys to the home and the garage door openers! I received the key that had been in the lock box.(Why this person has such an unusual attachment to these items I don't know!Why I was not told until the day of closing that I was not getting the keys or garage door remotes I DO NOT KNOW!Being a single female did not want stay in the home until the locks had been changed & garage opener reprogrammed.My home warranty service (OneGuard) contacted CopperStar to replace the locks and garage door openers.CopperStar provided same day service!The technician was professional & courteous.I am not an easily impressed consumer. However, I was impressed with the service I received!I would recommend CopperStar!

Heather Classen

3 years ago

Great service. He showed up on time. Re-keyed my locks to match and installed a key pad for the garage door! I will definitely use them again.

John Pannell

7 years ago

On time, clean and neat and frindly, confirmed what we wanted done and went right to work. Job completed in a timely manner, ask us to verify that he met our needs and ask if there was anything elseI couldn't have asked for anything better. I will recommend them to my friends and use them again if I have the need for their services again.

Karen Parthun

2 years ago

Great company. Very professional and prompt. Technician was courteous and disinfected all re keyed doors afterwards. Even helped to reset garage code. Recommend this company 100 per cent!

Barbara Swagerty

5 months ago

Excellent service, great personality, highly recommend.

Rick Cannon

8 years ago

Copperstar did a great job changing 6 locks out for us. They were prompt and very efficient. Did not waste time. Got the job done and everything is working great.
Thank you.

Charlie Pyle

2 years ago

If i had a lock and security business, he would be my poster child for service. Perfectly balanced approach to the PEOPLE he serves and the performance of his skill set.My dad always told me whatever you do, do it to the best of your ability. You'll not only always have a job...but you are doing better than most. Thanks ARCO!!

Melina Hazzard

5 years ago

Josh was fantastic. He arrived early and re-keyed the house in a timely fashion. He was informative and communicated everything he was doing clearly. Would definitely recommend him.

David VanderWall

3 years ago

Victor was prompt, courteous, efficient and professional and re-keyed eight locks in less than an hour. He is a credit to your company and a great representative of it.

Heather Boren

6 years ago

ARCO Lock and Security (specifically Joey) was very professional. He arrived on time, dress professionally, and had quick, clean and reliable service. We would recommend them to anyone and definitely use them again if needed. Thanks guys! 5 Stars!

Nancy Harris

3 years ago

I am very pleased with the quality service Josh provided. He was on time and completed our rekey job quickly. I will definitely call Josh at Arco the next time I need a locksmith.

Paul Christiano

3 years ago

Very satisfied! I forgot the technician's name but he re- keyed all our door very quickly. He was courteous and polite.HIGHLY RECOMMEND ARCO LOCK & SECURITY...

Mickeline Koyrkoymelis

5 years ago

Josh was an excellent representative for Arco Locks. He arrived as promised and performed the required rekey quickly and efficiently. He also repaired one of the faulty locks and installed a key pad for opening my garage door. Josh is very personable and a credit to his company. I would definitely use Arco Locks again if any lock service is needed in the future.

Deb Palmisano

3 years ago

Luis was very polite and efficient. He re-keyed 13 locks, reset garage door opener, and made new keys in 22 minutes. Impressive! I recommend ARCO.

Cris Guhman

3 years ago

I received the attached coupon and called in to schedule.I asked all possible questions related to fees and was informed there as none as long as I had up to 6 keys.I provided my credit card information and they charged me the $79.Yesterday I received an email confirming the charge of an additional fee of $10.I never authorized additional fees and when I questioned I was informed that “one lock was more difficult to rekey which is why there is a $10.00 additional fee.”A company who will give you an offer to rekey and charge you based on the difficulty of the service without informing you is not one I want to do business with!Be sure to state that you do not approve additional charges. Don’t trust your credit card with them!P.s. they replied to my review because I mentioned in in my email. They never emailed me a response or called with the written resolution or with the information I requested. Just replied to my review to publicly explain themselves.

Sabrina Houchins

3 years ago

Service was booked very fast, and technician (Brent) was on time, courteous, and very knowledgeable. The rekey and reprogram only took about 5 minutes, I was shocked!! Will definitely be coming back for some security recommendations!

Kilduff&Reyes Kilduff&Reyes

3 years ago

The service was awesome! Thank you so much for helping us get all out doors Re-Keyd in a timely fashion. We will definitely recommend and use your service in the future.

Christopher Schouten

4 years ago

Brent was awesome! We had lots of fun picking the right new toys to secure and automate our new house! Finally everything I’ve wanted. Great service and advice!

C. Meyer

3 years ago

I was working out of state, but my Mom met with the technician. He did a great job, making sure all of the keys worked -- even helped Mom set the AC controller! Thanks for great service.

Dennis Stielow

4 years ago

Very happy with ARCO, we re-keyed all of our locks and purchased a new garage door opener from Brent the technician. Thanks for a job well done!

DOTTI WOJCICKI

a year ago

Five stars out of five wonderful service cheerful personality good results great explanations good information regarding Safety issues! It was the best part of my moving experience!

James Underwood

3 years ago

Kevin was professional, punctual and informative. He was able to re-key and reprogram my garage remotes in less than an hour. I highly recommend using Arco lock and Security for anything lock related.

Leah Swenson

3 years ago

The office staff squeezed me into a busy day to accommodate my schedule. The technician was friendly and efficient. We received amazing customer service from beginning to end. Thank you!!

RS Bennett

6 years ago

Victor was very courteous & made sure that I understood how to operate the security system since I was in Iowa when he initially checked & initiated the system on March 17, 2017. I wasn't pleased with the $50 fee I had to pay for the 15 minute tutorial. I find that fee a bit high for the brief time. In retrospect, Victor's knowledge of the system & his explanation of how to operate were very thorough considering that until now, I have never owned or operate a home security system.

Doug Miles

3 years ago

I am a Realtor, I ordered the rekeying service for my clients. They said he was very courteous, called them in advance of his scheduled appointment. They were very pleased.

Jim Duffey

5 years ago

Service was completed with no issues in a timely manner. Brent provided useful information on the locks and garage door systems of our newly purchased home which will both save us time and frustration in the future.

Lance Massey

5 years ago

Did not complete job as quoted because they said it would be additional money once they showed up. The little work they did was done in such a rush that they left lockes crooked when they reinstalled them. The tech was rude and inpatient with my wife while we were trying to figure out how to get all our doors rekeyed for the quoted price. Finally the tech told us to take the new key to homedepot and they could rekey the new handles we “needed”.

Steven Ringgenberg

10 months ago

The service was excellent. Luis was fast, efficient and friendly. I'd recommend Arco Lock to anyone.

Michelle Duarte

2 years ago

This company was very accommodating and friendly scheduling the appointment. The locksmith was also very friendly he was on time. Very professional. I would use him again.

Thomas Fogarty

4 years ago

Very disatisfied 30yr Coast Guard Veteran!! Reported this company to my Home Warrant Company and going through the BBB. ARCO was hired to re-key just two security doors. The tech (Victor) failed to re-key one and broke another door then tried to sell me a new cylinder for $50.00 for 1 door and a new lock for the other door which he said was around $175.00. Tried to talk to management (Micah) to right this wrong and they want to charge me for them coming back out when their tech failed to do his job properly..

John Hrapchak

6 years ago

The technician arrived as scheduled and performed and completed the service requested. He was very knowledgeable, skilled and professional. I would definitely recommend CopperStar Security for any locksmith, security or related service.

Deb Gould

8 years ago

Had a great experience with CopperStar Security! Our re-keying service was professionally done. CopperStar Security's customer service was exceptional as well. Great job from start to finish!! Would highly recommend this company.

James Patrick

a year ago

Very helpful and easy to work with. Spent time to review options with us to find the best and most cost effective solution for our business.

Tracey Cochran

3 years ago

5 stars for sure - used them through our home warranty to reprogram our garage door opener and he saw a deadbolt that we hadn't installed yet and offered to do that while he was there too, to give us our money's worth! Much appreciated!

Karla Hillis

3 years ago

Our Technician, Luis, was wonderful! He knew what he was doing, he was polite, personable and did his job quickly and efficiently. I would definitely us Arco again.

Lisa Andrews

2 years ago

Luis did a re-key for us on a newly purchased home. He was on time, professional, courteous, and efficient. Would recommend!

Arbees Mix

2 years ago

They came out to rekey the locks which they did, but when they left, the door didn’t close properly because the handle was on crooked. I called to get them to fix the handle and was told by the person who answered the phone that they would not come back to fix it. She said “ We don’t know if the crooked door handle wasn’t caused by someone trying to break in” What an absurd thing to say!?!?! So, I will not recommend this company!!!

Evelyn Trujillo

2 years ago

Luis was the technician who rekeyed property and he was very professional and helpful. I was so impressed with courtesy, friendliness and excellent service! I would recommend this company to be sure!

Camille Martin

8 years ago

I was referred to CopperStar Security by my home warranty company. I am very pleased with both the re-keying and security system install, set-up and monitoring provided by CopperStar Security. Technician Joey was extremely knowledgeable, efficient, and pleasant. His great attitude makes all the difference.

Jennifer Murray

3 years ago

AWESOME, timely, professional service from Josh yesterday, 10/30/19. It was truly a pleasure to have him in my home for my lock rekey. I appreciate his attention to detail in trying to unfreeze a broken lock while ensuring my door was not compromised. GREAT JOB JOSH! My thanks to you and Arco Lock & Security so glad my OneGuard Home Warranty sent you on my service request. I'll ASK for Arco in the future!

Mark Huber

10 months ago

Prompt, courteous and professional service. All the work was complete as requested. Thanks for the great job.

Javon Lattimore

2 years ago

I was very impressed on and satisfied with the quickness of work. I work for Warranty company and decided to use this company for my personal property because I send them alot of work for customer's through the warranty. Very professional.

Linda AZ

a year ago

Victor was very efficient and quick. We are pleased with his work re-keying all of our locks.

Judd

4 years ago

ARCO provided a rekey service for our newly purchased home in the east valley. Our tech Josh did an outstanding job with the service provided. I would recommend ARCO and will use them again.

Stephen/Barbara Adams

3 years ago

We are very pleased with the service provided by Luis from ARCO Lock & Security. He was prompt, courteous, knowledgeable, personable and professional. We appreciated his security/safety recommendations and would certainly use this company again.

Sharon F

4 years ago

I had the tech Josh and he was very attentive and professional. As a first-time homeowner, he was patient with all the questions about services. I love the great customer service.

Bridget Crivello

5 years ago

The serviceman was very friendly and helpful and very fast. He notified us of issues regarding our locks, and gave us information about home security, but there was never any high pressure to go with this company.

Patrick Williams

4 years ago

Kevin did a great job. He was punctual, professional, courteous, and efficient. I would definitely use ARCO again if I needed a locksmith.

Stacy Dragos

4 years ago

Outstanding service from calling the office and scheduling to installation. Having affordable rates and reliable service this company will be my forever go-to when I or my clients need to change their locks. Thank you! Stacy Dragos -Century 21 Toma Partners

Léot MacGregor

4 years ago

Very pleased with the service from ARCO Lock & Security. Josh was prompt, friendly and professional. He went above and beyond to help ensure we were well informed and satisfied with the service.

Tim Bateman

3 years ago

Arco did a great job. The service man was very polite and professional. Did a quick, efficient job for a good price. No gimmicks, very straight forward. Great service and a good price.

Ba Baer

8 years ago

The service was quick, at a convenient time, on time for the scheduled appointment and the technician was very friendly and informative. We had 6 locks changed in minutes and 4 new keys.

Mike Mattingly

5 years ago

Joey showed up to do a rekey service on our new home. He was professional and fast. I would definitely recommend and/or use ARCO again.

George Renner

2 years ago

The work performed left one lock very loose. Contacted ARCO to address the issue and they refused. Unbelievable! I give them a rating of Zero. Do Not use this company

Thomas Bonavita

4 years ago

Josh was very quick and knowledgeable. very good price for rekey on five locks would hire again for any locksmith work I need done.

Dean Meadors

3 years ago

Brent was quick, efficient...and clearly knew what he was doing. He arrived a bit later than we were told, but did a great job. I gotta ARCO an A+.

Hec Perez

5 years ago

Victor from Arco was our Tech and he came to rekey our locks. Very proffesional and very friendly. Fast and very reliable service. We are truly satisfied!! Thanks again Victor!!!!!

Geoffrey Gerstel

5 years ago

Use this company if you have nothing better to do than sit at home all day in suspense. They unapologetically showed up 3 hours late to my appointment with absolutely no communication. The tech was blaming the office and the office was blaming the tech. Their incompetence threw off my entire day and I was offered nothing in return.

Jennifer Alterman

5 years ago

The tech Brent was efficient and on time. He didn’t oversell us. He even turned locks around that were upside down and lubricated all keyholes so they all work smoothly now.

Kate Brown

3 years ago

Had our new house rekeyed as part of our home warranty service. Tech was great! He was even able to replace mismatching hardware.

Stephen Pirro

2 years ago

ARCO demonstrated that they are a quality operation. I had 6 key entries rekeyed, and 4 new keys made. The tech assigned to my order performed in a very professional manner, and completed the task quickly and on time.

John Ward

4 years ago

Brent came out to rekey all of our locks, and was fantastic! I much appreciated his recommendations and additional guidance on a couple of doors with locking mechanisms that were not intuitive. I wouldn't have figured them out without doing some Google searches, and even then, I might not have figured it out.

Judy Duersch

4 years ago

I had 6 locks re-keyed by Arco last week and was thoroughly satisfied! Brent is efficient, professional and thorough. Hands down, A+ customer service.
Judy D.

Adrienne Coleman

a year ago

I have used Arco Lock & Security since moving into my home in 2019. They have always been professional & helpful. I wouldn't hesitate to recommend their service.

Gord M

4 years ago

Victor was personable, professional and did everything asked. He called to give an ETA, arrived on time and did his work quickly and I was very pleased.

Owner of Business

a year ago

The technician was on time, very efficient, pleasant, and answered all of my questions. A fine experience! I will recommend your company to others. Thank you!

Louie Kaufman

a year ago

This was part of a Homeowner Warranty and the service call was free. On time, rekeyed 4 locks and was in and out in less than 1/2 hour.

Chuck

6 years ago

Your field technician arrived exactly on time to change my locks. He was professional, all business, and completed the job faster than expected. Great experience. Thankq

Jacqueline Morris

6 years ago

Excellent service. Thelocksmith is licensed, explained my options clearly and worked efficiently. Hd was very considerate. He explained possible insurance credits for getting security service, and answered all my questions thoroughly, and considerately.I will use this service again and refer friends.

Tom Peterlin

3 years ago

My locksmith Josh did a great job in getting my locks rekeyed & putting a new door knob on my property in Mesa, AZ on 11062019. I highly recommend Josh & Arco Security.Tom P

Deborah Yellen

2 years ago

Brenden was professional and expedient. He allowed me to watch and explained patiently when I had questions. The locks work smoothly without any problems. I recommend ARCO Lock and Security to everyone.

CJ B

6 years ago

Great all around experience. Our technician Joey was great. He was very punctual, thourough, accommodating and professional. I highly recommend their services.

matt xtracks

3 years ago

Kevin listened to detail. As requested he cut one door, two locks separate. the front door has its own. three other doors are keyed alike. On time. fast service. excellent cuts.

Andre Bowens

2 months ago

Great communication fast and friendly!

Foxfire Events

6 years ago

We had a great experience with CopperStar Security! They came out to change the locks on our new home and were very friendly, affordable and efficient! I highly recommend them!

Leibe Suomala

3 years ago

Our technician Josh was polite, efficient and took the time to explain when we needed clarification. Great service, great technician, we will definitely be using the service again when needed.

Al Aragona

5 months ago

Prompt, Capable, courteous and efficient. Highly recommend.

Cynthia Clark

3 years ago

Luis was the technician that came to my house and re-keyed my locks. He was quick, professional, friendly and communicated very well what my options were with some existing issues I had with my locks.

Britney Carter

5 years ago

The young man came to install the thermostat and was unsure of the wiring. He told me himself he was insure and told me he would come back to check it if it did not work. After a few day, I called him and he sent another tech to come look at the problem. The tech stated he had done everything he could. I contacted the original tech and let him not the air was still not working properly. Yet again, he said he would be out to check it and go over how it works (as if I couldn't read the manual and had not tried fixing or looking at it). Just for him to call me and tell me I needed to contact a a/c tech to come to my house and look at. Umm excuse me it was working before you out your hands on it, so you call a a/c tech and have them look at. Besides, you were the one from jump that wasn't for certain of your work and let it be known it would be a possible problem! Now, its a problem and you do not want to fix and I have to get it fix at my expense... So much for trying to get a thermostat to save money and energy!?!

J Kabat

6 years ago

Tech arrived on time and actual cost matched phone quote. Work
(installed new front handle set) was quickly and professionally done.

Trevor Dyce

4 years ago

No issues with the service Kevin provided. He was on time, pleasant and I can get into my home with the new keys he provided. What more could I ask for. Thanks again

Susan Gerkin

4 years ago

As a realtor in Arizona, it is very important to have great customer service and to complete the job as requested. This company is excellent at both. I would highly recommend!

Marion McGuire

7 years ago

I have been using CopperStar Security for several years. They schedule appointments for service in a timely manner. The Technician shows up on time. He will even call you to let you know he is on his way. They provide EXCELLENT service. Call them today.

Bruce Seward

a year ago

Kevin was on time, and answered a few questions we had with the door locks...Great Service, would recommend Arco to all!

Nichole Lane

3 years ago

This company has been, by far, the worst company I have ever dealt with. Due to circumstances out of my control, I have to move out of country. EVERY other company (phone, cable, internet) has been so understanding and accommodating. This company has basically said who cares, pay us for services we cannot provide. I was willing to transfer services, they cannot accommodate, yet still wish me to pay? In what works is that even ethical? I would higher consider a different company. This was not the only issue with them, but by far the worst. The staff does not know what they are doing. If you change your wi-if, they will charge you to come out and update the WiFi instead of provide information via phone. Basically, it seems as if they want to squeeze every penny from customers.

Christian Davis

2 years ago

These guys are awesome. On time and very fast. Their prices are also very reasonable. I will definitely us ARCO again!

Sarah Bowman

4 years ago

Never again my door knob fell off the lock is broken. They must of forgot to put a screw back in they came out on Monday March 4th to re-key the home $69. I notice an issue with the keyhole it first on Thursday, March 7th. When I called I was told that I needed to email them pictures to show proof of the problem with the door knob. After sending pictures per their request today is March 11th I received a phone call stating that they can’t come out until Wednesday the 13th. I have the cable guy here today the Internet provider here today the whole door knob fell off. So now I don’t even have a front door knob.

Roni Kaufman

a year ago

Luis was very professional, punctual and friendly. I would definitely refer him and the company!

Mark Teachman

3 years ago

Luis was very professional and courteous. Very service oriented. He did the rekey and changed codes to garage door openers very efficiently. Great service keep it up!

Dorothy Campbell

4 years ago

Our technician was Kevin. He did a great job rekeying the house and was very quick. He also answered a couple questions while he was working.

Trent Northrop

a year ago

Victor was prompt and on-time. He wasted no time in starting the re-key process and finished within an hour. Highly recommend ARCO

lisa trimmer

5 years ago

Victor was punctual and friendly. He changed the locks and offered to add the service of changing the revmote for the garage. I hadn't even thought of that. Great job

Mike Darmo

6 years ago

Great Job and Fast, I was late to appointment and they waited for me and then worked around my schedule. Perfection on time and price. Awesome.

Jacque Estes

3 years ago

I have used this service twice in the past year and was extremely happy. Great communication and they worked with our schedule. Service was done quickly and with no mess. Thank you!

Jocel Kenrick

5 years ago

Josh did the re-key very quick! He seemed very expert on the service. They have great products and offers too.

Amanda Brenner

5 years ago

They arrived when they said they would, and were able to work with my schedule. They fixed one of the doorknobs that had been installed upside down and were quick and efficient

Alexis Leitzke

4 years ago

A great experience!!Josh was punctual, very easy to talk to, and quick! I'm very impressed! I would highly recommend this company!Thanks again Arco and Josh!!

Amy Matsumori

2 years ago

Called to let me know he was coming. Very prompt and worked efficiently. He did a great job and it was quick!

David Eikner

4 years ago

Victor was friendly, fast and efficient when he re-keyed our locks on May 16, 2018. Very pleased with the result.

Cathy Reed

7 years ago

My technician was wonderful. This is the 2nd time he came to my home and both times he was very patient, helpful and kind. Thank you Copper Star for your friendly service!

Craig Ewert

3 years ago

They did a great job re-keying our doors. Quick, professional, and helpful. Definitely recommend their services.

Phil Rumble

4 years ago

I had a very positive experience with Josh. He changed my locks quickly and was courteous and professional. I would strongly recommend their service.

Mark Francisco

a year ago

Kevin did an outstanding job for me. I was very impressed with his skill and how quickly and efficiently he did the job. Thank you!!

Jerod Allen

2 years ago

Showed up early, was in constant communication. Took care of 8 keyholes and a new doorknob in a very quick amount of time! Great service!

Danielle

5 years ago

I was very pleased with the service That i received last week by Victor. I scheduled an appointment to get my locks changed & he was on time & very efficient!!

Louise Hamelin

3 years ago

Outstanding service. Tech came on time, rekeyed all locks, reasonably priced
Will be sure to call ARCO again when I need locksmith services.

Tiffany Williams

5 years ago

ARCO Locks & Security sent Josh to re-key my locks. He was very fast and professional. If you have any lock issues, I would highly recommend ARCO. Ask for Josh!

Nicole Drew

3 years ago

I would hands down recommend them, great service and very quick! JOSH was absolutely amazing and took time to have conversation with you while working :)

MacKenzie Hill

2 years ago

Service was fantastic! Quick and simple process! If we ever need lock or alarm assistance in the future, I will make sure to use them again.

James Demro

3 years ago

Thoroughly appreciated the service from ARCO Lock & Security! Their technician Tim was efficient and knowledgeable. He maximized our security for minimal cost. Thanks!