Best in Phoenix AZ

ccidentally locked myself out of my bedroom, called them and within 25 minutes, they had arrived and unlocked my door for me. They were very professional and polite, and I will definitely use their services again in tfuture!

was great! was super fast and proficient. We felt very comfortable with him. Entrusting a lockmith with access to your life is imperative. is trustworthy, friendly and fair.

The man was fast and a total blessing. You never know The smallest act of kindness can bless someone's heart. Thank you again!!!

Awesome service. Very reliable! Highly recommended. I needed to get some top notch security for my town home and Sean had no problem installing 2 state of the art locks. He was very helpful in procuring the equipment for more than fair prices and went above and beyond in making the locks aesthetically pleasing with a custom paint job. If you need the best, look no further, this guy is awesome!

Awesome

Wonderful service and very punctual service. Tprice was right and tquality was superb. Thank you very much for a great experience.

It's Out of Order.

was friendly, fast, and efficient. It took him less than a couple minutes to get me back in. also gave tips on general security . I'm beyond grateful this whole ordeal from lockout to getting back into my place took less than 30 mins. Thanks

It was a pleasure working with them. Response time and efficiency were excellent. They repaired both a broken doorknob lock and a deadbolt for us!

I needed to get a new key made and I called Yale KeyExpress. I walked in and they were friendly and helpful. They showed me my options and helped me choose the best one for my needs. They also gave me great advice on how to keep my keys safe in case I lost them, which is a big part of having a new key made! I would definitely recommend this company to anyone looking for key making services!

I liked that the crew at Yale KeyExpress didn't try to pull us towards the more expensive options or things that we did not want. In the end, the window locks look great.

I called a local wickenburg # and he said he was in Glendale but on his way back to wickenburg. $225 for a key sounds high. My mechanic said he just needed the cylinder turned one clock to remove the lock. There is a tool that does this and usually takes 2 min. If not he could just drill it out and replace it. It turns out after my mechanic called him Austin lock got verbally abusive. When I called Austin lock back I found out he isn't from wickenburg and he made up the story about coming back and was going to drive up here for the job. Austin lock said the lock cant be drilled and replaced due to fins in the steering column and I would need his service anyway. I am glad I didn't trust austin lock because my mechanic replaced the lock assembly for less than half of what austin lock wanted to make a key and it took only about 30 min. I would never call them again. I think they are a scam and they try to take advantage of an uneducated public. Too bad he ran into someone who knew enough not to fall for his tactics.

I used the kiosk to make a key. It was easy-to-use and my key worked great.

Great experience with Yale KeyExpress. They were able to come the same day I called (which was really nice), and they were able to get me in to see the locksmith who would be helping me. They were very friendly, and took time to explain what they were doing and why. They also walked me through some of their best practices for maintaining the security of your home, which was really helpful! I highly recommend this company for any locksmith needs you have!

I drove out there from Mesa on Saturday, June 15 to take a look at several cars they had listed on TrueCar. There was one person working when I got there. Mike showed me the cars I had tagged on TrueCar. The one I had actually come to see was a Volvo CUV. It was up on a display ramp, and inaccessible. Mike told me he'd driven it and there is something not right about it. Okay... I wound up test driving a 2005 Kia Sportage, (my 2nd choice).

I really liked it, and Mike assured me a couple minor mechanical issues would be fixed by the time I drove it home. No real pressure, just the absolute expectation I'd be buying a car irrespective of the cost. After the test drive, we went back inside to discuss financing. Mike did everything in his power to discourage me from using my current vehicle as a trade-in, which was a little skeevy. Mike suggested I should first try getting a car loan from my Credit Union. We discussed the fact I was between paychecks, and wouldn't have a lot of money until the following Friday (June 21).

Long story short, I wound up putting down a $200 earnest money deposit to hold the car until the 21st. Mike then told me he had a 2003 Mitsubishi Outlander at another location for the same price, and urged me to come take a look at it on Sunday; adding that if I liked it better, he'd apply the $200.00 to it, instead. I agreed to go out there and look at it, assuming I could secure financing at a decent interest rate. Mike assured me he's a wizard and could get me financed if my CU fell through. He also assured me that if the deal didn't work out, he had no problem REFUNDING MY DEPOSIT.

When I got home, I applied for a car loan through my CU. They didn't even bother running my credit score. They just turned me down flat because of my income. So I spent a couple hours on sites like NerdWallet and Lending Tree looking for a car loan, and discovered the very best interest rate I could hope for was somewhere in the 18-30% range, and would leave me making $300-$400/month payments on a $4900 car for five years, or a little less for six years. Nope, no can do. Rather upset, I texted Mike early in the morning on Sunday, June 16 and told him I couldn't buy a car right now, so I would need my deposit refunded.

And I waited. And waited. And texted him again on Tuesday, June 19. He finally responded, telling me he was off work for two days, and would get into the office tomorrow and return it. Okay, well and good. Friday, June 21st rolled around, and I still hadn't been refunded. So I texted him again. And about an hour later, he responded that he'd returned it on his machine, but it takes the bank to get you the money. I already did it. He then added, I takes the bank a couple days cause they like to hold it... I've worked retail, and I know it can take 3-5 business days for a refund to post on a card transaction, so I gave Mike the benefit of the doubt. I waited some more.

Texted him again on 6/27. Asked him where my refund is, as it's now been nearly two weeks since June 16. NOW the story became he's in the process of moving to NY and I need to call the office and speak with David, the owner.

Called and spoke with David on 6/28. David assured me that's not how we treat customer, and Mike doesn't work here any more. David told me if I threw in another $600, he'd give me $700 for my trade in, then his people could finance the remaining $3400 for only $200/mo for 30 months; (for those of you bad at math, that's around a 40% interest rate); but if not he'd happily get permission from Corporate to send me a refund check to my home address. (What Corporate? You're the owner).

Long story short, I left a message on 6/29 that I just want my money back. As of today, (7/7), I still don't have it, and now David won't pick up when I call, or return my calls. (He DID call my number twice today, but left no message, so...)

Next stop: AZ Fraud Squad, BBB, and every site on which David advertises his wares, including his FB page.

Charles came out and changed my locks on my office space. He gave me a great price, got there quickly, and was professional. I love that he also has an Angies List award! My office is all the way in Mesa although he likes to work around Phoenix, Glendale, and the Peoria area! I didn't know that he drove from Anthem to my office. My client said he is amazing so he came to my rescue! He took the time to help me understand my security issues and helped me pick out the best lock for my needs. Thanks Charles!

He was highly professional and arrived on time. After a year of suffering with it since the dealership was charging me $400, I took advantage and received a wonderful discount on the programming of the key fob to my car. He unlocked the car within 5 minutes of being here. I'm glad I phoned Express Locksmith after locking myself out of my car over the weekend and shopping about for a fair fee. The fastest response time and best price were provided by Express Locksmith. Nothing was harmed.

Called to let me know he was coming. Very prompt and worked efficiently. He did a great job and it was quick!

Keys work but come out of the machine a lot of metal debris still attached. They need to be sanded down to remove the loose metal.