Best Home Design Consultation in Phoenix AZ

Been dealing with this company for a week now. We seen the character of the company in the past 2 days. Very disappointed in the service after agreeing to let them come out after having our appointment pushed back not once not twice but three times and then asked to reschedule for the next morning. Upon receiving a text at 6:51 AM this morning stating they were on the property and ready to do work. Was hesitant but allowed as my disabled veteran uncle had passed and trying to upkeep his property. I was advised that they would charge me $65 and do a clean up for free. This was not the case the individual stated they were at the property for over 2 hours which is not true as I checked up on them 2 times . While the tree was trimmed they did not do a proper clean up. Ended up paid a bill over $100. Needless to say the contract was terminated.

I would recommend this group 10/10. They showed up when they said they would, were quick and efficient, and cleaned up thoroughly!

There is a big difference between a true arborist cutting and trimming your trees versus your neighborhood landscaper. They have absolutely resurrected a couple of my trees with structural pruning and the soil injection was absolutely phenomenal. I would recommend using tree care from, Moon Valley nurseries. They also removed a disgusting sisso tree for my mom's house and saved it from excessive invasive root damage.

I hired Hummingbird Tree Care last year and they did a fantastic job. However, I’ve attempted to hire them twice and twice they were a no show.

Our first no show was November 3rd 2022. Johnny confirmed our appointment about a two weeks prior. However, was then completely non responsive when we texted or called to verify we were still on for our appointment 24 hours before. Of course day of he never showed. We even called and texted to make sure he was ok? Again no explanation or return call.

After months of not hearing from him I called and spoke to him (this time he answered) I explained he had done work for us in the past and we would like to have him out to crown our tree. He asked if I could send him photos. I was driving at the time and forgot to send them. So the next day he texted me a reminder. I immediately sent photos. We exchanged texts and I was given a price of 1200.00. I agreed to the fee and he confirmed he would arrive on February 16th between 7-8am. I texted him on Monday the 13th to verify we’re still set (given our past experience). Again no response and again a no show on the 16th. I called both numbers he has on the internet with no option to leave a message with either. Therefore, I texted him and emailed him asking for an explanation? Again non responsive.

I am disgruntled because I took off work, boarded my dog, and picked up the yard/took down stringed light—all in anticipation of our trees being serviced. Not once but twice for him to no show. I find this disrespectful and completely unprofessional.

I guess he doesn’t value 1200.00 and lacks human decency to notify people of rescheduling or postponing a job if they’re setback due to inclement weather or employee shortages etc.

We are completely understanding people. Heck we offered him a second chance and didn’t hold the first no show against his company. However, two no shows is where I draw the line and write an honest review. Hopefully, others do not experience the unprofessionalism of hummingbird tree care.

Don’t waste your time with this company.

Asked for a bid and the three trees were out within a few days. Very professional, fair priced and hard working. After about 6 months though, the trees came back. Apparently (per another tree services), the stump was not ground down far enough allowing the roots to regrow in the yard. It would have been nice if they stood behind their work (which they said they would), but now they don't. I have to rehire someone else to regrind the stumps and adjoining roots.