Best Grass And Garden in Phoenix AZ

BJ landscaping contracted out a team to do my whole yard landscaping. The price was a bit high and the service was mediocre. The team left weeds all over my yard, tried to upsell me on an irrigation system, and left within an hour of showing up. I called BJ's and asked them to come back to get the rest of the weeds and they said they would look into their schedule to resend a team.

I still haven't heard back and I don't expect to since they'll likely wait until the next month when they're scheduled to come back. Not a great operating model for running a business.

Very professional and wonderful team to work with

We called to get an estimate and they never showed up. They didn't even call to let us know. When you have 2 young kids and set an appointment, you end up working around that appointment.

Very poor customer service. Paid $250 for services a few weeks ago and although they were an hour and a half late, I was pleased with the work and decided to rehire for front yard. Set a time for noon, didn’t want them to have a card on file so took time off work so I could be here to pay.
Nobody showed up.
Called and reset an appointment for the next day. They came an hour and a half early. LUCKILY I was on lunch break and randomly stopped at home and saw them pulling up at the same time. No call, no notification, nothing. I called Sergio and asked if there was a service that could be thrown in for the inconvience of today and yesterday or maybe a small discount. He started arguing with me over how the appointment was for 1:30 and they showed up so no. ( Although the time I got home was 12 PM and they did not show up yesterday or even have the decency to inform me they wouldn’t show up. )

I was planning to hire them at least once a month but due to such poor customer service and treatment I will take my business elsewhere. As you all know landscaping is not cheap so I will be doing business with someone who actually appreciates their customers.

Save yourself trouble and go somewhere else.

Desert Garden what a great job you guys do everytime! I've had two other landscaping companies neighbors referred, found these guys and don't regret my decision from parting with neighbors. ? Everytime they leave I just love the way my front and backyard look. I love pulling up to a neat yard... especially, when your neighbors trees are so messy. Thank you Desert Garden Lawn Care. I highly recommend them.

The previous owner wasn't good to work with or stood behind his business. I would have given him a 1 star. However once Jennifer took over as the owner, she was definitely a 5 star person who really stood behind her business and would always text or call me the same day I would contact her. Not only did she stop by initially to see and try to fix the previous owner's screw-ups, she personally came and even did some of the work. I can't say enough about how professional and ethical she is. Thus, I gave them a 4 star only because of the original problems he caused. I would give Jennifer's company a 5 star review. She did great.

I just to work there, co-workers are very friendly and administration made parties for workers to let them know that they appreciate their hard work!