Best Dependable Service in Phoenix AZ

I called in today for full roof replacement estimate. Lyons have poor customer service. One lady answered the phone and with out warning another one jumped in. I though was getting help, but the second lady said, the other lady had to leave. I had to provide the same information again to the second lady, which is not convenient to me. The people might do good job or bad, I do not know, but their customer service needs to go through a business environment training.
I do not need to be treated poorly, because I am customer and bringing to them job.