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Had a little bit of a hard start , but they corrected the problems the results are very good. we are very pleased with our new counter top. The first installer Roy came out and found a mistake ,they would have to make a new top. Roy installed the top so we had a counter to use till new one was made. Roy use very professional , friendly and explained what was wrong and what they would do to fix it. The new top arrived a few days before Christmas ,I asked if we could get it installed before Christmas, Dan the manager said he would try if possible. It would be installed two days before they closed the shop for there holidays. Rick was sent out to install it. Rick was another well qualified technician. He checker the measurements and it was a go. He made all necessary cuts and installed the new top. He even helped me set the sink in place { that was not part of the deal } it is a heavy sink. Our new counter top looks great, my wife and me are very pleased with the job and the installers.