Best Shower Design in Phoenix AZ

I usually never write reviews, BUT the service I received from Superior Stone and Cabinet was wonderful.
From the sales team lead by Mike Cancelli, to the installation lead by
Jeremy, and Peter. The work was, well superior!
There was only one hiccup, one of the cabinets was to large. Mike was over to my house the next day with the correct one.
The job was completed on time, and we were able to cook our Thanksgiving dinner in my new kitchen!
Sincerely,
Debra Wetle

come for the popcorn and great personal service!!!! Oh and the got everything I need and more....

This is a top notch company! From the moment we walked into their door, we have had nothing but the BEST service. All of our questions were answered, they went over every minute detail of the process, costs, etc. Even though it took a few months due to schedule the work due to high demand of their meticulous tile installer, at the start of the remodel, we were notified of everyone's schedule, etc. All of their sub contractors were professional and took the greatest care in my home. They were ON TIME and COMMUNICATED!!! what the heck? lol... it was the best experience ever and I will absolutely refer anyone to this company for any of your home remodel needs. They do kitchens, etc. too! Mine was just a bathroom re-do, but still TOP NOTCH work and professionalism. Thank you Stellar Kitchen & Bath. My new bathroom & shower are AMAZING and so beautiful! I love my bench best of all!!! (pic is missing the beautiful matte black hardware...)

To be fair, the team at Design Lab did get our vision for the kitchen and bath remodel we planned, and their designs did, eventually, work out. HOWEVER, we’d suggest, should you opt for their services, to be very clear about what services they plan to provide and to be certain that they are doing what they promised correctly. In our experience:

1. Design Lab represented themselves as the lead team for our remodel. Without telling us, after we hired the contractor they introduced us to, they signed a contract with the contractor and Design Lab became a subcontractor. This created confusion for all parties throughout the project.
2. We kept the same footprint in the kitchen. Despite this, Design Lab did not measure the existing cabinets correctly. The cabinets they ordered for one wall would not have fit. Fortunately, the contractor identified that issue, but it led to a 2-week delay.
3. There was a gap from design to construction, which was our choice. By the time the project started, the kitchen cabinets we had selected were no longer available. Rather than telling us, Design Lab simply ordered different cabinets they thought we’d like. We didn’t like their choice. This led to a 4+-month delay, during which we had no kitchen.
4. Design Lab often did not order sufficient quantities of materials (like tile, cabinet filler, crown molding, kitchen cabinet knobs). In the deal they made with the contractor, Design Lab apparently maintained control over ordering materials and supplies. This added time and frustration, because projects could not be completed in one visit from the trades brought in by the contractor. All these issues led to completely using the contingency piece of the project budget, even though there was only 1 change order ever made.
5. Design Lab incorrectly ordered the backsplash tile, when they made up for the shortage of the first order. We had 2 different style tiles waiting to be installed, but fortunately this was spotted by the contractor before the tile was to be installed. Design Lab also ordered kitchen knobs that were different from what was in the specs.

All of this made a project the contractor estimated would take 6 weeks ultimately take 8 months!