Best Needs Repair in Phoenix AZ

Update as of March 31, 2023. Our job is still unfinished and we haven’t heard from anyone from Sanels. We are currently looking into getting an attorney. Please don’t use this company!

Don’t be deceived by their showroom. What you see in the showroom isn’t what you get. Our cabinets were built so poorly! There are gaps and they don’t sit flush. They don’t tell you when you are purchasing your cabinets that they put paneling on the sides of the cabinets. So when our cabinets were delivered they were missing the paneling. The installers didn’t show up on the day they were supposed to, they sent a different set of installers who didn’t have all the information about the job and weren’t able to complete the job. Sanels didn’t send enough scribe for our cabinets so we are still waiting for the scribe to be installed, the bottom door handles to be installed and we are missing a door to be installed as well. All while we keep calling them to try to get answers and no one returns our calls. When we do talk to someone they just pass the blame onto someone else. So we are left with an unfinished job and no answers as to when it will be finished.

I can’t say enough about how pleased we are with our new cabinetry! We have completely remodeled our home and this is the only contractor to get everything right on the first visit. Closets by Design took our gutted powder room and turned it into a chef’s pantry without missing a beat, but the real attraction is our built-in custom cabinet that has turned a reach in closet in our home office into a true library! These are amazing spaces that didn’t break the bank. Expert design, professional installation and great communication. Debby Duke is our designer extraordinaire-ask for her personally, you will not be disappointed.