Best Weekly Pool Cleaning in Phoenix AZ

I highly recommend Rockman Pool Service! They do amazing service and quality work! Ryan has taken such good care of our pool - from cleaning and adding all the necessary chemicals to checking and cleaning our pump/ filters and making sure everything is running smoothly. He is also very knowledgeable and good at letting me know the ongoing of the pool and is always available and quick to respond to any questions/concerns I may have. Thanks to Ryan and Rockman Pools, our pool always looks like a resort!

I have worked for Salten Pools as an office manager since June of 2022, and I don’t think I’ve ever been this happy at a job. They hired me for my experience in invoicing, knowing I had no background in pools. They allowed me the time to get acclimated, and every question I had was answered.

They don’t micro manage, and they allow me to make decisions as a leader. I have only been employed with them for 7 months and they consider me apart of the management team. I am encouraged to voice my opinions, provide feedback, and to help grow the company. I have only worked for one other small business (family owned) and I cannot even begin to explain how vastly Salten stands out in comparison. My last job paid drastically less (I had to work 2 jobs to make ends meet), asked considerably more, and simply saw me as a $ amount on a spreadsheet. The owners of Salten (Colten & Shannon) have made it very clear from day one that they did not start this business for the money (anyone in the pool world knows it is not a lucrative industry). They saw a need for their family and friends, and that was a job that provided consistency, good compensation, flexibility, and room to grow, with a family like atmosphere. Anytime I’ve been sick, had appointments, family emergencies, etc. I have been given the day off with pay.

When I started with Salten I honestly was just desperate to find any work that allowed me to pay my bills comfortably, and didn’t leave me miserable at the end of the day. I wasn’t certain what the future held professionally, but now I can see myself with them for as long as they’ll have me.

I know we aren’t perfect (no business is), but we have the unique ability to introduce and implement changes almost immediately, and I am excited to see where we go in 2023.

Recently replastered pool and clean water. Contracted them to service my pool. Only a month and water is cloudy, dirty. The 1st 2 weeks they did good, and then nothing. They were supposed to service pool on thursday and didnt show up, we didnt see them and we were home all day. I dont know how long the filter hasnt been backwashed. I took a picture and sent it to them. They state no need to backwash the pool every week. I do not recommend their services.

Customer service is terrible. I was set up on automatic billing at $75/month. Then I noticed all of a sudden that my last two bills were $125. I called and was told that they raised their rates. They never notified me, and I never agreed to let them bill me for more than $75. They admitted that they did not notify me, and said they would look into why I wasn't notified. I asked to speak to a manager and was told one wasn't available, but one would call me back that day. That was last week, still no call. I called again today and just get a recording. Do not use this company.