Best Summer Cleaning in Phoenix AZ
I am so disappointed and upset. I was so excited for Merry Maids to come out and clean. I had used them years ago, and they were just amazing.
I spent months organizing my house in preparation for a deep clean from Merry Maids. I saved and scheduled my appointment. We scheduled 2 people for 6 hours, for a deep clean.
The day arrived and 2 ladies came to my home, Sonja and Nicole. Casey came over to the home to let me know that it would actually need to be 2 days with 6 hours each day...a total of 24 hrs man power (2 people for 12 hours total). I agreed and Casey left.
At one point Nicole needed to use the restroom. She was in the bathroom for about 40 minutes and my entire downstairs smelled horrible. I had poopourri in the bathroom, a febrezze spay and a fan. She didn't use any of them and she didn't clean the bathroom after she used it. Shortly after this Nicole had to leave. It was only part way into the 6 hours. I noticed a lot of things were done poorly, like wiping fans and baseboards, dusting etc. It turns out those were the things Nicole had done.
Sonja stayed and redid these things. Sonja was just awesome, BTW.
So, the second day arrives and Nicole and Sonja come over again, but this time Nicole came took payment (cash) and immediately left. She did no cleaning.
Here's the worst part. After she left I realized that $300 was missing out of my wallet. The only person that was near it was Nicole. It was by my front door and when Mona came over to pick Nicole up, she had access to my purse and saw me put money into my wallet when, I paid her. I also have a recording on my ring doorbell of her putting something in her apron pocket after she passed my purse and went outside.
I sent this footage to Casey (assistant manager) upon her request. Later she let me know that she asked Nicole if she took and Nicole said no. I can't believe she would just expect her to admit to that. I never expected someone to steal from me, but that was my own naivity, I suppose. I should have been more careful. I am still shocked and upset, none the less.
The third day (it turned into 3 days), Sonja came alone and finished cleaning. As stated she was amazing and did a great job. However, this was a two person job (6 hours each day) and it's awful that she had to do it alone. She did her best, but a lot of attention to detail was missed due lack to time and man power.
I paid for a lot of extras, in addition to the deep cleaning and a lot of them didn't happen.
I even cleaned with Sonja on the second and third day. The whole point was for me not to clean.
So, I didn't get what I asked for. I didn't get what I paid for. Money was stolen from me, which makes me feel sick. My entire downstairs smelled horrible while getting it my home cleaned. Nicole did close to nothing and stole from me and I still have a lot to clean, myself, even though I paid close to $1000.00.
I gave Casey the chance to make this right before I wrote a review, but she simply didn't make it right.
I was so excited for Merry Maids to come and it ended up being an expensive nightmare.
I just wanted a clean house. :(
www.merrymaids.com
I spent months organizing my house in preparation for a deep clean from Merry Maids. I saved and scheduled my appointment. We scheduled 2 people for 6 hours, for a deep clean.
The day arrived and 2 ladies came to my home, Sonja and Nicole. Casey came over to the home to let me know that it would actually need to be 2 days with 6 hours each day...a total of 24 hrs man power (2 people for 12 hours total). I agreed and Casey left.
At one point Nicole needed to use the restroom. She was in the bathroom for about 40 minutes and my entire downstairs smelled horrible. I had poopourri in the bathroom, a febrezze spay and a fan. She didn't use any of them and she didn't clean the bathroom after she used it. Shortly after this Nicole had to leave. It was only part way into the 6 hours. I noticed a lot of things were done poorly, like wiping fans and baseboards, dusting etc. It turns out those were the things Nicole had done.
Sonja stayed and redid these things. Sonja was just awesome, BTW.
So, the second day arrives and Nicole and Sonja come over again, but this time Nicole came took payment (cash) and immediately left. She did no cleaning.
Here's the worst part. After she left I realized that $300 was missing out of my wallet. The only person that was near it was Nicole. It was by my front door and when Mona came over to pick Nicole up, she had access to my purse and saw me put money into my wallet when, I paid her. I also have a recording on my ring doorbell of her putting something in her apron pocket after she passed my purse and went outside.
I sent this footage to Casey (assistant manager) upon her request. Later she let me know that she asked Nicole if she took and Nicole said no. I can't believe she would just expect her to admit to that. I never expected someone to steal from me, but that was my own naivity, I suppose. I should have been more careful. I am still shocked and upset, none the less.
The third day (it turned into 3 days), Sonja came alone and finished cleaning. As stated she was amazing and did a great job. However, this was a two person job (6 hours each day) and it's awful that she had to do it alone. She did her best, but a lot of attention to detail was missed due lack to time and man power.
I paid for a lot of extras, in addition to the deep cleaning and a lot of them didn't happen.
I even cleaned with Sonja on the second and third day. The whole point was for me not to clean.
So, I didn't get what I asked for. I didn't get what I paid for. Money was stolen from me, which makes me feel sick. My entire downstairs smelled horrible while getting it my home cleaned. Nicole did close to nothing and stole from me and I still have a lot to clean, myself, even though I paid close to $1000.00.
I gave Casey the chance to make this right before I wrote a review, but she simply didn't make it right.
I was so excited for Merry Maids to come and it ended up being an expensive nightmare.
I just wanted a clean house. :(
Phoenix, AZ
We have been using Salten Pools for our pool maintenance & repair for over 4 years and we love them! We've have serval other pool companies and they don't even come close to the quality Salten provides.
We don't have the time or knowledge to keep up on our pool maintenance, Salten keeps our mind at ease by taking care of everything to do with our pool. The communication is great when repairs are needed and they are fixed quickly and properly.
We recommend Salten Pools to all of our friends!
saltenpools.com
We don't have the time or knowledge to keep up on our pool maintenance, Salten keeps our mind at ease by taking care of everything to do with our pool. The communication is great when repairs are needed and they are fixed quickly and properly.
We recommend Salten Pools to all of our friends!
Phoenix, AZ
Grill cleaned beautifully! Steve was awesome. Highly recommend.
phxgrillcleaning.com
2828 N Central Ave, Phoenix, AZ 85004
They were quick to come out and did a great job of changing my filters & cleaning my pool. However, my pool suddenly turned green and they wouldn’t respond to my texts! I even asked how much would they charge to come out and NOTHING!
Phoenix, AZ
Excellent service! Will is always punctual and brings any maintenance discrepancies to my attention and gets them resolved quick. 5 stars….
www.poolman.com
2939 W Culver St, Phoenix, AZ 85009