Best Deck Construction in Phoenix AZ
Cleaning Service
Their cleaners were great. They were friendly, very hard-working, and a great team with one another. They gave my condo a thorough cleaning, with extreme attention to detail. I'm thrilled with the results. Further, they took me through the house to show me where they had given special attention to commonly hard to reach areas, etc. I thought they were very easy to work with and were thoughtful, as well. I look forward to having them back again.
www.theperfectionist.net
20635 N Cave Creek Rd, Phoenix, AZ 85024
Cleaning Service
Super responsive and great communication during a stressful situation. Thank you!
www.azpowerwashpros.com
2435 S 11th Ave, Phoenix, AZ 85007
Cleaning Service
Decided to leave this review during my 30+ minute wait on hold with Poolman. While our pool technician has been good, this was only after an initial complaint when we realized he spent around 5 minutes cleaning our pool- leaving debris unskimmed and the basket not emptied. This was verified by our outdoor cameras.
My biggest complaint is Poolman's lack of communication and customer service. I was enrolled in automatic payments for years however, due to some reason unannounced to me, the automatic payments stopped. All while I assumed everything was fine and the payments were being drafted each month as they had been for the prior 2 years.
At no point did anyone call me, send an email or stop service because of this. Instead, they continued to service my pool for months and then send a collection notice in the mail for close to $1000. This is the first piece of mail I've received about this matter, additionally no phone calls or emails.
When I finally got thru, they explained this happened to every customer by mistake however, I couldn't even speak to a manager to ask follow up questions. SELECT ANOTHER PROVIDER FOLKS.
While I have no problem paying for the service rendered, I am baffled at how this situation got to this point and how they except at first communication to pay the amount in one lump sum. I have already filed a complaint with BBB and look forward to hearing Poolmans explanation, that's if I ever attempt to reach or be contacted by a human being.
Poolman- Thanks for the years of service, multiple & recent up charges to more than $25/mo and for helping me to make an easy decision by going with a different pool service.
www.poolman.com
My biggest complaint is Poolman's lack of communication and customer service. I was enrolled in automatic payments for years however, due to some reason unannounced to me, the automatic payments stopped. All while I assumed everything was fine and the payments were being drafted each month as they had been for the prior 2 years.
At no point did anyone call me, send an email or stop service because of this. Instead, they continued to service my pool for months and then send a collection notice in the mail for close to $1000. This is the first piece of mail I've received about this matter, additionally no phone calls or emails.
When I finally got thru, they explained this happened to every customer by mistake however, I couldn't even speak to a manager to ask follow up questions. SELECT ANOTHER PROVIDER FOLKS.
While I have no problem paying for the service rendered, I am baffled at how this situation got to this point and how they except at first communication to pay the amount in one lump sum. I have already filed a complaint with BBB and look forward to hearing Poolmans explanation, that's if I ever attempt to reach or be contacted by a human being.
Poolman- Thanks for the years of service, multiple & recent up charges to more than $25/mo and for helping me to make an easy decision by going with a different pool service.
2939 W Culver St, Phoenix, AZ 85009