Best Interior Floor Slab in Phoenix AZ

Although each encounter has been friendly, in terms of tone of the conversations I've had, the overall experience has been one of the worst I've had in Arizona to date with regard to follow-up and quality control. In short, I contracted for three phases to fix alleged foundation repair damage to my home: 1) a device that takes out moisture from the base of the home; 2) foundation repair; 3) gutters.

Installing the device, I use the term device because I don't know what to call it, took over a week to complete the process from beginning to end. This included returning to make adjustments based on poorly set expectations and finishing work inside the house. The installation experience of that device was series of poor communication situations I could write about extensively, but this summarizes my perceptions of the experience. Currently, I'm not sure if the device is working and Arizona Foundation Solutions promised to have someone out to my home on July 3, and they have yet to do so despite my multiple calls. To date, I am not 100% satisfied this device is working as it should or, quite frankly, that I really needed it.

The foundation repairs were fine. I don't have any concerns about those.

The gutter installation was, again, a series of situations involving poor communications. We agreed on one plan for the installation. When the installers arrived, they showed me that plan but advised they were going to do something different. I asked the gentlemen in charge to contact the sales person to resolve the conflicting information. They did, and ultimately figured it out. However, I was the one who had to initiate that conversation. My expectations were that those in charge of executing the plan worked from the agreed upon plan and all members of the organization resolved any confusion prior to ariving at my home.

During the installation of the gutters, they damaged an irrigation line. But, they then fixed it to our satisfaction. They also warned us that might happen. After completing the gutter installation, they advised us they don't test the gutters after installation. Fortunately, my spouse had the presence of mind to test the gutters, anyway, and found a leak. We immediately called them back and they returned and repaired the leak. In sum, we had to test their product because they advised they don't.

This is a much shortened version of what has been an unfortunate series follow-up failures and poorly set and unmet expectations. I post this only to warn anyone who is considering doing business with Arizona Foundation Solutions to proceed with extreme caution.

At this stage, I am not confident and/or satisfied with the device on the side of the house that it's working. And, given the overall experience, I regret trusting the recommendations. I'm not certain I needed all the work I had done. In appearance, the gutters are fine. I can only hope they function as designed, but I'll know that when it rains.

I would like to, eventually, change my opinion of this experience because I am personally ashamed that I trusted them so much, during our sales encounter, and this has been the outcome. Please learn from my mistake.

**7/29/17 update**
Eventually, the owner contacted me to address outstanding concerns. I shared them with him. He took steps to help me resolve the last few outstanding issues I had. In the last few weeks, the communication has been timely, accurate, and I had my final walk-through with the original salesperson I started with during this process.

At this point I can say I am satisfied with what is done. However, there was a great deal of effort, follow-up, and work I had to do as the consumer to make sure things happened as they should have in accordance with the expectations AZ Foundations Solutions set. If the whole process had been similar to what happened in the last few weeks, things probably would have been different in my overall review.

Jake was on time and answered all of my questions and was very helpful….

Run in the house oscar the best worker ever does his thing and after runs in the house

Come visit Action Concrete Pumping Supply LLC @ 830 e southern ave mesa az 85204, for all your concrete pump, grout pump, and fireproofing pump repairs and parts..

Excellent job. The foundation repair turned out better than I thought was possibly, I was amazed. GREAT job by Frank and Frank- thank you so much.

They sure know what they are talking about. Experts at restoring the health of your concrete!

Looks great!

They installed epoxy flooring in the kitchen of our Phoenix restaurant. It has held up extremely well against spills and heavy foot traffic. Also provides added safety for our staff (non-slip surface).

Mel and his team replaced the concrete on our garage floor. They did an amazing job- Everything went so smooth and just as planned. They were always on time, provided excellent communication and delivered a great result. We highly recommend Specialty Concrete Construction! Thank you.

Fair prices and quality work.

Best of the best! Not only where they on time to core some holes in my block fence but when Jim was done you couldn’t even tell he had been there well except for the 4” dia holes that he did. Amazing keep up the great work!