Best Concrete Overlay in Phoenix AZ

(Translated by Google) Excelent service

(Original)
Exelente servicio

I've always had an excellent experience working with AZ polished concrete. they are very knowledgeable, provide top quality work and are excellent communicators.

??⬇️⬇️Martin Aguayo⬇️⬇️?? Out of the last 4 employers that you worked at you’ve given terrible reviews with the same reason…. Sounds like you may be the problem.

The work I had done was impeccable ???? Can’t wait for our next project.

Looks great!

Professional, Decorative Concrete Installers!

Fair prices and quality work.

I love my new driveway and it is better than what I expected. They did an excellent job and I will be recommending them to anyone that needs paving done. They are also a very nice company to deal with. I am so glad I decided to choose Road Tech Paving as my asphalt company.

Eric and team did a fantastic job coating our oversize 3-car garage! They were very professional throughout the entire process, more than helpful in selecting the right coating/color, and squeezed my job in on very short notice. All businesses should operate as smoothly as First Class Coatings. Great price, great people and would highly recommend to anyone looking for a professional crew to transform your garage space!

I love this Company...they truly did a wonderful job on my yard and inside my home...they did a Professional job the Price was worth every bit of my tile and backyard look Fabulous... I truly recommend this Company to all my family and friends... I give them 5 stars...

Absolutely horrible company. Would not recommend them to anyone.

If I could give ZERO stars I would. This company is really horrible. I have always heard stories about contractors/subcontractors doing bad work and then disappearing but I had never had it happen to me. I hired this company to remove old concrete from my porch and then to pour a new porch and some steps. The job was so poor I could not believe it. The aggregate was clearly visible on every step and the porch is a mess. I have tried to reach out to them several times but have never even got a response. I am happy that I did not pay them in full because I had to have my steps completely removed and redone. My porch is a different matter entirely. I am trying to find someone to fix all of the mistakes but it is hard. I am going to file a complaint with the BBB and the state register. I would stay very far away from this company.

I used Desert Coatings (DC) to do painted concrete flooring throughout our house back in August or September of 2017. The flooring consisted of a total of approximately 1,700 square feet of flooring. The house that this work was done at was a vacation house at the time, so I wasn’t there to supervise the work when it was done. Other work was being done at the house by another contractor at the same time. Overall, the final finished floor was okay, but there were some things I wasn’t happy about.

During their install process I received a call from my general contractor that the flooring installers had gotten cement material all over the newly painted doors and baseboards. I called DC and they gave me a $700 credit to have the doors and baseboards fixed and repainted. After the flooring job was done, I came out to the house and discovered that the workers had spilled concrete in various spots on my newly painted patio cool deck. I was able to power wash some of it away, but some still remains to this day.

In a bedroom some tile had to be removed and DC had to use a self-leveling concrete to even out the floor, as well as raise a portion to make it level with the rest of the room. When I was able to come out and look at the flooring, I noticed that this area was very wavy and had bumps in some spots. I called DC and they came out and applied another coat, which improved it, but the finish still wasn’t smooth flat in the end.

In the living room they had to fill the entire room with about 2-3 inches of concrete to fill the void left by removing the existing wood underlayment that was previously used to build up the floor. Where this new poured concrete met the existing concrete, a crack developed about 6-12 months later, which caused the paint to chip away. There were a couple other cracks that developed too. I called DC and they sent someone out to fix it. The repair consisted of them applying more paint over the cracked area. The repair ended up not being flush with the rest of the finish, and the color did not match the rest of the flooring. This crack is in a prominently noticeable area of the house too.

Fast forward to 2020-2021, the crack reappeared and the paint began to crack and chip away again. I didn’t call DC right away because I still was not living in the house full time yet. After moving in full time, the chipping away became worse from walking over the area. I called DC twice in August 2022 (8/25 & 8/29), both times reaching an answering service. They said they would pass the message along and someone would call me by the next day. No one called me back. After the second call I decided to start emailing them (9/1/22). The first email response I got was that Tom Allen (the owner) was out of state that week, so I waited about two weeks and emailed them again (9/14). I received an email back (9/16) stating that they were on vacation and would call me back when they returned. I waited a month and did not receive a response, so I emailed again (10/17/22) and received no response. I emailed a final time (10/27/22) and again no response.

In addition to the above there are a few spots here and there that I wasn’t happy with – under the kitchen island (uneven finish and sheen), a few wavy uneven spots here and there throughout the house. I didn’t write a review at the time, because I just figured I’d live with it as is, but now that I can’t get a response from them, or have them come out to do the repair, I’m writing a response now.

I do not recommend and would not use Desert Coatings again (I felt this way before the lack of response, but even more so now), especially if you’re looking for a high-end finish. I have since read other reviews where they do not respond to follow up calls for repairs when needed.

Great

Best Painting Contractor in Arizona!!