Best Year Maintenance in Phoenix AZ
My parents had a great experience with this company so I signed up as soon as they had a time to do my project but there were extensive challenges.1) I was told the wrong arrival window, by 30 minutes, and ended up going to work late because of that, and had to call them to even get a confirmation that I was even on the schedule, they did not call me in advance.2) I was told it would be a one day job, it was not, and no one bothered to call or text me when I came home to my home completely covered with drop cloths like Dexter was on his way back.3) I was not provided with an after hours contact. Fortunately my mom had one, but he said he would call me back and then said he called another customer by accident. I had to call the morning of the 2nd day to even get someone to call me back.4) They broke a picture frame during the set up process. There was no offer of compensation or even a spontaneous apology until I brought it up. Oh well I guess, hazard of hiring professionals. It would be < $10 to replace, but I would never break something and need to be reminded to apologize regardless of the monetary value.The actual work was well done, I think, but I'm not a painter, hence why I hired professionals. They ultimately concluded that I would probably need to replace the drywall because they were concerned about moisture. I would hope this would have been identified in the quote or preparation phase, not after the part where they already painted everything. Full disclosure, I did repair my roof months ago, and there have been no interval problems, but not much rain either.I think the final product is probably fine for what it is. It was just disappointing to have such poor communication and disregard for my time, space, and personal property, but maybe this really is the best anyone can hope for. But I'll definitely explore competitors before considering giving them any more business.
www.arizonapaintingcompany.com
5230 W Luke Ave f18, Glendale, AZ 85301
Very professional! Great quality work. I will definitely be using them in the future.
www.atrhandyman.com
2030 W Baseline Rd #182, Phoenix, AZ 85041