Best Water Line Repair in Phoenix AZ

Excellent work and good communication through out job, Finish Lines Painting is the right choice for your painting needs

On Arizona Painting Company's website they say they are committed to customer satisfaction and indeed they are. The customer service provided through out the entire process was exemplary. The salesman, Scott, told me I could contact him with any questions and gave me his cell number. And when I did call with questions he was able to answer most and referred me to someone else in the company that could answer the last question I had. And Joe called me before I could call him. When I couldn't decide on the just right color, they sent out a professional colorist, on their dime. The painting crew chief, Scott ( a different Scott), called me in advance to let me know when he would be at my house and what to expect the first day. He was on time and quite pleasantly took me through the process. The paint job itself was very well done, and no corners were cut. They filled the cracks in the stucco and seams at doors to create a near flawless smooth surface. And they painted a newly built planter with a special waterproof sealant first. When the job was completed, Scott made arrangements for a walk through and let me know if I see anything I am not satisfied with later I can call him and he will take care of it. I am more than satisfied with the workmanship and the customer service and would highly recommend this company.

I was not at all happy with the work done by Juan with Painters Ink. As work progressed, we noticed paint on tile flooring, paint blobs stuck to new carpet that was installed just a few weeks earlier, sprayed on a poorly masked ceiling fan, etc. There was a massive run of paint oversprayed on a door, dripping down the door. We found a cigarette butt on the floor in our home. There were streaks on the freshly painted walls. When we pointed this out, he argued that it was just shadows and with better light you would not see that. That was absolutely not the case. We fired him before the job was complete, before he could do more damage and bad work. After repainting one wall that had obvious streaks ourselves, it looks fine now. THEN we found that he sprayed over the kitchen ceiling LED panel lights. Before realizing he painted over them, we thought the panels were going bad. Now we have to clean or replace them which will cost us hundreds of dollars in time and/or money.

Juan argued with us about all the poor work and damage we pointed out, which was juvenile and dishonest.

He charged us $1500 of the $2200 quoted for the whole job. Initially I thought this was money well wasted to limit the damage. However, after finding the ceiling LED light panels painted over, and the doorbell cover painted over (and painted on so it was difficult to remove to repair the damage), I regret paying him anything, as this is going to significantly cost us. We now have a different painter coming in to finish with hopefully better work.

I don't remember ever leaving a bad review for a product or service. I'm not a chronic complainer. I'm also aware and saddened that this review may initially detrimentally affect Juan and his employees. However, considering his arguing, without bad reviews such as this, he will not address the shortcomings in his services.

If you are looking for quality work, this organization could be a disaster for you as they were for us.