Best Flooring Installation in Phoenix AZ

George and his crew were phenomenal.
They did not leave until they made certain we were happy with the completed flooring job.
And... We were!

The best possible experience. Outstanding customer service. Truly honest and caring owner. Great pricing and always on time for delivery or appointment.. Highly recommended. You won't find a better place to shop...

(Translated by Google) Well it's where I work

(Original)
Bueno es donde trabajo

Top notch professionals! Rob and his team was great to work with. This is the flooring professional everyone needs when working on your floors. Rob knew exactly what areas needed to be fixed, gave great advice, didn’t attempt to upsell me on anything, and provided excellent service. Our floors are now looking great, and I’m definitely going to be hiring his team again in the future for the rest of my home. I definitely recommend him and his team if any type of flooring service is needed!

Best commercial flooring company around!

Alan and team get 12 stars out of 10!
They were prompt, cleaned up at the end of each day. The level of craftsmanship and artistry was over the top. Very good eye for accuracy and quality. They treated the job as if it was their own home. I highly recommend their services and would use them again for future work!
Stephan- Paradise Valley AZ

Scott and his installers did an amazing job with our bathroom remodel and tile flooring. They were very polite , on time and cleaned up after the job was complete! Would totally recommend Scott and his crew of experienced installers for any remodeling jobs.

easy to work with very quick professional install took roughly a hr they are super friendly

Rachel and Heath were amazing to work with. From the initial call to the final completion of my beautiful floor, they were so helpful and professional. Rachel searched for the exact flooring that I wanted even though they didn't carry it and Heath installed it flawlessly! They are both great to work with and very friendly and kind. I highly recommend working with Urban Customs!

I needed a flooring company to help me with a project on short notice due to some painting being added to the scope of work and pushing the flooring installation schedule, creating a conflict. I found Phoenix Hardwood Floors online.

From the start they were professional, responsive and friendly. Mark was able to get me on the schedule and take care of my customer with a personal touch.

They discovered some water the insurance company missed and set up their drying equipment to take care of it immediately. The installation was done quickly afterwards. Rosemary, the homeowner, was taken care of with a professional quality job.

I really appreciated Mark and Dan being able to take care of the customer. I was able to hand this off with confidence that the project would get done well by a licensed, trustworthy company.

Well done! I highly recommend Phoenix Hardwood Floors!

Robert Valenti
Project Construction LLC

Very professional, great quality and on time work!

Another great job done by Royal Wood Flooring! I used them once for a repair on our bamboo floors which they did so well (couldn't even tell where it had been repaired) that I called them again when I needed the entire floor refinished---looks like new!!!Service was prompt & professional. I highly recommend their work.

Horrible and dishonest

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

Had different typed, which a lot of them don't.