Best Wood Flooring in Phoenix AZ

Update to prior review… issues with install. Made appt which were canceled and rescheduled 3 times and 2 no shows… if you need someone who is there for you after the check clears… in our experience this is not the company. Extremely disappointed

My entire experience with this company was excellent. The store offers great prices and selection and the staff is very personable. I would call Arizona Floors & More again for any/all floors.

Working with Terry and his staff have been amazing. Their attention to detail, craftsmanship, and communication have been above my expectations! They are very competitively priced and I will absolutely be coming back for my next project!

Top notch professionals! Rob and his team was great to work with. This is the flooring professional everyone needs when working on your floors. Rob knew exactly what areas needed to be fixed, gave great advice, didn’t attempt to upsell me on anything, and provided excellent service. Our floors are now looking great, and I’m definitely going to be hiring his team again in the future for the rest of my home. I definitely recommend him and his team if any type of flooring service is needed!

Ok

One of the better experiences I had when finding remodeling contractors. John was very involved and remarkable commitment to quality service. The rustic floor that I was aiming for, John knocked out of the park. The investment was worth it and makes my whole interior have that high-end feel/look.

Alan did an absolutely fantastic job! We really feel lucky to have found him. We had several quotes from a variety of bathroom remodeling professionals. We could tell right away that he knows what he’s doing and made us feel very confident that he would do just what we wanted. He is a perfectionist. That is what you want when doing a bathroom! His quote was absolutely fair. His communication was excellent. His timeline was realistic. He works very clean. Always cleaned up after himself. He was very good about some of the changes we made during the process. In fact what started as only one shower remodel became two. He works with an expert plumber that did excellent work. (Simon’s Plumbing). He also has a fantastic glass guy. (AJL Glass). We are so happy with the work he did we recommend him to anyone. We will be having him back to do our floors In the future. He really is the best choice!!

Amazing flooring contractor in Phoenix!

I love my new hardwood floors! I'm so happy with our experience and will recommend Matt to all of my friends.

Heath was great! He knows what he’s doing and is really easy to work with. Highly recommend!

Mark did a great job! Very affordable and I'm very pleased with his work and professionalism.

Vinny's crew did an excellent job of restoring our 45 year old oak parquet floor to better-than-new condition. They have the best technicians and equipment to do the job right and you want nothing less than that for this kind of restoration. Thanks Vinny. Appreciate the good work.

In my opinion the word crooks is the best way to describe them. They reported my initial review to Google which was completely honest and had it removed. This is in violation of the consumer fair review act which I've reported to the FTC.

Too much to list here but ill share a few items. They fraudulently charged me over $3,000 for glue(which during a repair of their original work I discovered they never uses) and refused to return it until I got an attorney involved and complained to the ROC. Then they eventually agreed to return it if I remove my review. Now they're ignoring my requests again for the refund so I have no choice but to pursue legal action.

They've incorrectly installed the floors by using shortcuts which causes the floors to pop up. It's been a nightmare as this is my only home and with each screw up I need to uproot my life.

They also removed a material called gypcrete without my authorization. I was led to believe they would be adding gypcrete to replace it but found out they used a cheaper material without telling me. Gypcrete is required by my HOA and now I'm I'm violation of HOA bylaws and CC&Rs.

They've damaged the common areas to the point my HOA sent me a large bill to clean up their mess.

Briana the project manager just makes excuses and has limited willingness or ability to help. All she does is text and when I try to call immediately hangs up and claims to be on a conference call. Hasn't called back despite trying to speak with her for months.

She ignores anything that you say that she doesn't want to address. I've asked for her supervisors contact and she just ignores the requests. Continuously making mistakes and not following manufacturer guidelines

Also caught her contractor stealing cash from my drawer and unplugging my security camera after realizing he was being recorded.

Wouldn't wish this experience in my worst enemy

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

Had different typed, which a lot of them don't.