Best U.S. Floors And More. in Phoenix AZ

Had entire house 1300 sqft old tile removed and wood grain tile installed and it looks amazing!

It pains me to leave a less than stellar review, but unfortunately the work performed by Heath @ Urban Customs will require us hire another company to finish the job he finished. We hired Urban Customs to resurface and patch our existing bamboo floors, but in the end the result of their work was subpar. After they completed their work we were left with the following issues:

- a floor with gaps between the planks
- floating planks that are noisy. In spots you an actually watch the plank move/ give way with any amount of pressure. This movement has caused further damage to adjacent planks, causing those to split and crack. *Our floors were not creaky prior to this project*
- tubes of filler (that were mismatched to our flooring) and we didn't know how to use. We were told we could use it to fill any major gaps.

These issues and others were brought up multiple times to both Heath and Rachel. Instead of addressing and fixing the issues we were met with a list of reasons and excuses as to why they would not or could not fix and finish our floors. We were also told how their work and the end result was completely acceptable.

As small business owners we wanted to support a fellow small business, but when it comes to flooring I would not recommend this company to anyone. They lack attention to detail and leave projects unfinished.

Timely, Great, Professional service & Quality workmanship….
Sammy was on top of everything.
Highly recommend FCI if you are looking for the best.

Great service, Orlando installed all the flooring in my rootbeer business

Redi Carpet is the best! In the Multifamily industry, it can be extremely hard to find good flooring vendors, but Redi Carpet is always is my go-to. Jordan especially is very quick to respond and gets me scheduled immediately. Thank you Jordan and the Redi Carpet Team!

Amazing help from John, who searched the Lumber Liquidators across the US for our discontinued wood floor, found what we needed, set up the shipping to our house - I wish all companies had employees as dedicated to customer satisfaction as John. We will always return to Lumber Liquidators on 7th st - they bat 1000! Thanks again, John!

Cardinal floor covering installed my hardwood floors throughout my home and they did such an excellent job that I hired them to remodel both my bathrooms. I would recommend them for any home-improvement jobs you have.

Divine Installations is a great company to have for any flooring needs. I used them for laminate floor throughout me house. And when it came time, they did the baseboards too. Very friendly and professional. Courteous and clean.

Quick response time! Becky was informative and realistic! I would refer them to a friend! ????

Salesman was good and I found him through Facebook recommendations on a page run by a realtor in my area. Out of 10 recommendations he was 4 of them. The crew was really good at what they do and kept a clean work area. As with any project there were some lessons learned. Here are a few minor issues with our tile demolition/luxury vinyl plank install:1. Never got a quote with the per sq square footage price. I knew the total sq ft because I had a couple other quotes. Had to pay extra for foundation prep/leveling that I was not informed of the price until after the work was done. Most likely this was a communication barrier issue. Granted, I knew in advance this may happen but a heads up of how much it would be first, would of been best. The foundation did need extra prep for half of it, I watched him do it and it was necessary.2. If you have ceramic/porcelain tile removed DO NOT THINK YOU WILL BE ABLE TO WORK OR LIVE WHILE DEMO IS HAPPENING! Make sure you have a plan to only have one person there to watch. Luckily, I own a swamp cooler and have a covered back patio to sit on (it was still loud and dusty). I also have awesome neighbors that let my wife/dog be there during demo.3. Don’t believe anyone that says tile dust stays low to the ground, that’s BS it does not. You will have tile/mortar dust EVERYWHERE. While there is no way around this a heads up that you need to cover or move everything would of been nice.