Best Tile Design in Phoenix AZ

The guys that did our floors did a great job! They were professional & got the job done quick! The project manager was responsive and dealt with any concerns that we had. We will definitely be using them again for future projects.

Not as good of a selection as I was hoping for in the store. The person helping me was nice enough but I had to go somewhere else to find what I was looking for.

One of the better experiences I had when finding remodeling contractors. John was very involved and remarkable commitment to quality service. The rustic floor that I was aiming for, John knocked out of the park. The investment was worth it and makes my whole interior have that high-end feel/look.

Incredible customer service and ever better quality of work. We had them rip up our kitchen and laundry flooring and install porcelain tiles throughout. It is stunning! They were on time, kept everything clean and were very professional. Just an all around wonderful experience. To top it off, my 3 year old son was so inquisitive and they let him help take out a few of the tile seperaters. It made his day and was beyond kind. We will always use this company.

Rachel is very down to Earth, honest and professional. Communication was excellent. I had Urban Customs install flooring I'd already purchased. I would have to say the installers on my job were experienced, detail oriented perfectionists. Their work is exceptional. Thank you Alex!

Antonio and his team are the absolute best. Responsive, prompt, courteous, and the workmanship is superb. I highly recommend the Flooring Team LLC.

I just wanted to write to compliment Ali and his staff for an excellent job on our tile removal yesterday. It was fast and nearly dust free… They also did a great job with the clean up and the shifting around of the front desk. We were able to install the carpet tile immediately last night.

When we look for a company to do our tile/terrazzo/or skim coat installation months from now, AK will be at the top of our list.

Excellent experience from picking out the hardwood to installation to post service follow up. Professional, courteous and hard working team. Our flooring renovation turned out absolutely beautiful.

Tiffany was wonderful to deal with...friendly and professional.
Communication thru entire process was excellent and on point.
From initial visit to post installation she kept us up to Speed.

Angel let us know when our materials arrived and verified dates for the drop off and installation...and texted us as well.

Tony and partner were polite and friendly...installation process went smooth from start to finish..workmanship was impeccable. ( we had hardwood installed as well as baseboards in two rooms.) They were a pleasure to have in our home.

Highly recommend the Floor Source team!

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

Excellent service; excellent flooring.
Over the years we've had several flooring companies do work for us in different homes and offices. These guys outshine them all in every aspect.
They came when they said they would; finished when they predicted and did a great job
keeping me informed the whole way. AND the cost was very reasonable compared to the other bids...........And, lastly my wife and I are happy with the results.

Did a great job installing wood plank tile made my property look brand new. Fast service and great skill.

Outstanding service in all aspects.

Home Solutionz - Surprise have the best quality in the city and some very skilled craftsman as well. I already used Home Solutionz - Surprise’s for a 4th time on our remodels. All my colleagues and family have taken advantage of their services and all have been very satisfied.

Had different typed, which a lot of them don't.