Best New Construction And More in Phoenix AZ

We hired Atomic to remove ceramic tile and install vinyl flooring, and it was a disaster. Despite their promises, they did not take any measures to minimize the mess during removal. They didn't order enough flooring and sent just a single guy to do the install, so our 4-5 day project took weeks. We immediately noticed several spots where the flooring was uneven and had to beg them to fix it. Throughout the process, we were made to feel that we were the problem, instead of the substandard flooring. We hoped that once it was done we would like the flooring, but no such luck. We have dead spots and sinkholes in several places and though our flooring is less than 6 months old we have corners coming up and falling apart already. Hiring Atomic was one of the worst home-related decisions we have ever made.

UPDATE: We contacted Atomic about the problem areas and they agreed to come out and make it right. On the eve of the repair job, they wanted us to sign a legal document saying we would change our online review in exchange for the repairs being done. When we said we were not going to sign any such thing, they came anyway (though the sent the same installer who did a substandard job in the first place). So far, the redone parts look good (its been 3 days), but there are still a couple dead spots and uneven flooring. If they cannot get it right after three attempts, we give up.

Very professional great customer service. Would recommend to friends and family. Very satisfied.

Quick response time! Becky was informative and realistic! I would refer them to a friend! ????