Best Interior Painting Contractor in Phoenix AZ

Great selection of wood. Recommend the store Home Solutionz - Scottsdale who is always there for you and get you best price. They have the broadest selection available in the mid-to-high-end marketplace in our area. The store is well organized with helpful displays.

Did a good work in my house for a gaming room and bathroom.. recomend 100%

Great work. We love our kitchen remodel. Owner and employees are very easy to work with. Very trustworthy.

I hired Home Solutionz for replacing carpet and some painting before moving in. They got the job done, but I am rating them 3 stars because of the lack of communication and lack of commitment to resolve problems. The carpet install which was the major portion was delayed by two days. I understand delays occur, but timely updates would have helped. The project manager assigned to me (not naming here) was not of much help. She clearly did not care about timely updates on delays. I relied on her communication as I was not onsite most of the time. She was either too busy or least bothered to return calls. The carpet install and bathroom door install were delayed by 2 days and just a day before my move date, and I never got an update after it was completed. The only saving grace for this vendor was the sales person Audrey who was in constant touch and helped a lot with selecting the right carpet and fair price.

I reached out to Handyman connection and the following day I had an email from Lana Rogers requesting more information about the cover I wanted built over my pool equipment. I sent that to her right away and never heard another thing. I sent another email suggesting that they were too busy to handle my request and still never received an email back. I was highly disappointed as I look and trust reviews about a business. This one didn't work out for me.

Incredibly disappointed and frustrated with my experience with Porter.

I placed an order for a mantle I was told would be 13 weeks out just before closing on a Saturday, and attempted to cancel the order the following Monday after finding a more reasonably priced option that would deliver in 4 weeks.

I was then told deposits, which was 50% of the total, were non-refundable, which was not communicated during the buying process. Porter then pointed to the invoice, drawing, and receipt, which has the disclaimer in approximately 5 point font buried in a 240 word paragraph, and was signed by me in an approximately 60 second time span on Saturday when the salesperson asked me to sign here, here, and here.

After disputing the charge, but still being required to pay based on the signed invoice, I requested that Porter donate the deposit to charity, since the only other option was a store credit.

At this point, I have not received any proof a charitable donation has been made, nor have I received a credit, and it has been 5 weeks since my donation request.

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In response to Porter Barn Wood Owner, 9/4/21, 8:30 pm:

I am not disagreeing with any point you have made, especially since you have almost reiterated verbatim what I originally posted.

If I had been told verbally there was a non-refundable deposit policy, you would not have heard anything from me. The fact is, you currently have over $500 from me that was provided as a deposit, and I have received nothing from it. Simply provide me a receipt that you made a charitable donation. I do not see how that is an unreasonable request.

I am sure you understand that I do not want you to benefit monetarily based on my experience with your company. I think we can both feel good about helping out a worthy cause.

Matthew

Had different typed, which a lot of them don't.

We had our floors done when we first moved in and they looked great. The issue is when your floor settles and there are chips/cracks. I have had an awful time trying to get any response or an appointment even to fix my floors. It looks horrible with a chip right in the hallway and we are trying to sell our home. The customer service is very poor. I am still waiting with no actions after several weeks. I would not recommend them at this time. It is unfortunate as they have a nice product.

Overall we are pleased with the quality of the work, however, the appraiser did not tell us that when the exist six inch high, 3/4 inch thick existing backsplash was removed, we would be left with a 1/2 inch gap between the our 48 inch range and the wall. Also the installer dinged our wall in several places (brand new house) requiring drywall repair and paint. Home Solutionz said the issues were on us. So we had to have the wall repaired and I had to contract with a company for several hundred dollars to make a 48 inch long stainless steel to fill the gap. Home Solutionz charged $30 per square foot for installation--we purchased the tiles ourselves. One would think that $3000 for two days work would deserve better than a brush off for problems Home Solutionz created.